7 of 7 Problem Management Jobs in Manchester

project requirements. Preferably candidate who has worked in production support function. Requirements Bachelor of Engineering preferred. Good knowledge of ServiceNow tool and able to create dashboards/reports for management overview. Should have hands-on experience in creating reports in Microsoft excel. Capable of understanding the ITIL terminology and various Service Management and Software Development Lifecycle terminologies. Knowledge … of Hadoop and ITIL – Alerting and Monitoring, Change management, Problem management and Incident management. Knowledge of service protection and change exception handling. Knowledge and understanding of Banking domain and IT Infrastructure is preferred. Proven experience of working with/in RTB/Production support teams. Hands-on experience and sound understanding of HSBC and ITIL, processes and … those OKR’s. Candidate should be aware on on-going/planned Patching and vulnerability activities and capable to coordinate with respective teams for closures. Good understanding around change management and controls. Good understanding of problem management and driving those to closure along with driving Post incident review meetings. More ❯

with a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story. As our Site Reliability Engineering Manager you will:- Lead, coach, and More ❯

with a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story. As our Site Reliability Engineering Manager you will:- Lead, coach, and More ❯

with a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story. As our Site Reliability Engineering Manager you will:- Lead, coach, and More ❯

The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in addition this role will coordinate Problem Investigations and track the delivery of Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur … quickly as possible., Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in addition this role will coordinate Problem Investigations and track the delivery of Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical … environments, with a strong understanding of ITIL-based Incident Management. Proven ability to coordinate cross-functional technical teams and third-party suppliers during high-pressure situations. Strong knowledge of Problem Management, including root cause analysis and developing effective resolution plans. Solid technical knowledge of IT infrastructure, application support, and network operations, with a clear understanding of how these More ❯

Engineer Manchester Area | 2-3x a week Role Description Join a global Cyber Security team as a Cryptography Specialist , ensuring the integrity and availability of cryptographic and key management services across global systems. In this role you will help to develop the function further as one of the key technical components of this dedicated team. Standard UK hours … AM – 5 PM) with one week on-call every four weeks. What You’ll Do Manage, configure, and support Hardware Security Modules (HSMs) and key management infrastructure. Oversee key generation, distribution, and governance across multiple platforms. Maintain risk controls, compliance records, and security documentation to audit standards. Support incident, change, and problem management, driving service improvements. Essential … Experience Proven expertise in cryptography, HSMs, and key/certificate management. ITIL Foundation certification and experience in operational security environments. Strong stakeholder management and communication skills. Bachelor’s degree in Computer Science or related discipline. Desirable: Security or project management certifications (e.g. CISSP, CISM, PMP). Familiarity with Unix/Windows, data protection, and compliance frameworks. Apply or More ❯

Engineer Manchester Area | 2-3x a week Role Description Join a global Cyber Security team as a Cryptography Specialist , ensuring the integrity and availability of cryptographic and key management services across global systems. In this role you will help to develop the function further as one of the key technical components of this dedicated team. Standard UK hours … AM – 5 PM) with one week on-call every four weeks. What You’ll Do Manage, configure, and support Hardware Security Modules (HSMs) and key management infrastructure. Oversee key generation, distribution, and governance across multiple platforms. Maintain risk controls, compliance records, and security documentation to audit standards. Support incident, change, and problem management, driving service improvements. Essential … Experience Proven expertise in cryptography, HSMs, and key/certificate management. ITIL Foundation certification and experience in operational security environments. Strong stakeholder management and communication skills. Bachelor’s degree in Computer Science or related discipline. Desirable: Security or project management certifications (e.g. CISSP, CISM, PMP). Familiarity with Unix/Windows, data protection, and compliance frameworks. Apply or More ❯