1 Problem Management Jobs in Merseyside

for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and … maintaining test plans and recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * Microsoft Server technologies & associated services, including Server 2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge … alert and give statistics on availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online more »