Problem Management Jobs in Merseyside

You will support complex systems and infrastructure, which during peak trading days can process in excess of 100,000 orders, 90k payments and 112,000 parcels; handling more than 35 million service calls through the middleware to back end systems on the peak days. IT Service related issues include Incident &...

As a Service Availability Manager, you will have a responsibility for the delivery of world class service, focusing on IT service delivery and maintenance to the right level to assure world class service and achieve availability targets... Additionally, you will be responsible for the Major Incident and Problem Management process,...