2 of 2 Problem Management Jobs in Nottingham

Problem Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Microlise, we're passionate about delivering reliable technology and exceptional service to our customers. Were … looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product ...

performance.Support multi-account AWS environments using AWS best practices.Automation and Platform EngineeringBuild Infrastructure as Code using Terraform, CloudFormation or equivalent technologies.Automate provisioning, configuration management and operational processes.Develop CI/CD pipelines that accelerate safe and reliable software delivery.Reliability and OperationsImplement monitoring, logging, alerting and observability across the platform.Troubleshoot complex … infrastructure, networking and application issues.Participate in incident response, problem management and root cause analysis.Security and GovernanceApply security-by-design principles across the platform.Implement IAM, secrets management, encryption and network security controls.Support vulnerability remediation, compliance activities and cloud governance.Promote AWS Well-Architected and security best practices.QualificationsHands ...