Jobs 1 to 5 of 5

Problem Manager (ITIL)

Cardiff -
Hays IT - Uk Posting account
This will require analysis of the underlying issues, communication of the issue and identification of the resolution following the ITIL principles. You will be required to drive the resolution of problems into the production environment, which will require matrix management whilst adhering to the aligned Service Management processes... As part...
Salary: £30000.00 - £37000.00 per annum
Posted: 25 days ago

Knowledge Analyst

Cardiff -
Hays IT - Uk Posting account
ITIL Knowledge Management ServiceNow An exciting opportunity has arisen for an experienced Knowledge Analyst to assist in the initial setting up and management of a new Knowledge database in the ITSM toolset ServiceNow... - To provide coaching and advice to the team on Knowledge Management best practice... Skills Required - ITIL V3...
Rate: £300.00 - £400 per day
Posted: 24 days ago

Knowledge Analyst

South Wales -
CPS Group
The successful applicant will be brought in to create and deliver a new knowledge database, working with the ITSM toolset - Servicenow... - Maintain existing knowledge material in a format that will meet Servicenow database requirements... - ITIL V3 Foundation Certification. - Minimum 2 Knowledge Management Experience. - Sound knowledge of ITIL Principles - knowledge of...
Rate: £275 - £330 per day
Posted: 25 days ago

Oracle DBA - 11i & R12

South Wales -
Hays IT - Uk Posting account
Main purpose: Database administration of Oracle databases and principally the clients ERP infrastructure... Ensure the conformance of the Team to Service Management (ITIL) Procedures, specifically Incident Management, Change Management (Control), Problem Management, Security Management, Capacity Management, Availability management and Project Management, and where necessary track the completion of service desk...
Rate: £350.00 - £400.00 per day
Posted: 3 days ago

Problem Manager

Cardiff, South Glamorgan -
McGregor Boyall
You should ideally have experience within an ITIL environment and also have a ITIL V3 certification or equivalent experience... Driving the resolution of problems into the production environment, which will require matrix management whilst adhering to the other ITIL aligned Service Management processes... Enforcing Problem Management Policy and Process, and...
Salary: £32000.00 - £38000.00 per annum + benefits
Posted: 4 days ago