Jobs 1 to 5 of 5

Incident Analyst/Manager - ITIL v3

Cardiff, South Glamorgan -
ITIL SERVICE MANAGEMENT INCIDENT SUPPORT. The individual will work closely with the Service Management Team, technical teams and technical leads to manage all incidents and problems that occur following the take on of service management activities by BIS. Conduct improvement initiatives to ensure that Incident management develops in line with...
Rate: £275.00 - £300.00 per day
Posted: 6 days ago

IT Service Manager

Cardiff -
CPS Group
This will include defining, managing and maintaining Service Management Strategies, Policies and Processes... The Service functions include: Customer Interaction, Incident management, Request Fulfillment (especially Desktop/Operational Support), Change Management processes and functions as well as Problem Management Queues and Asset Management... Training and mentoring existing team members in an environment...
Salary: £45k - 55k per year + Excellent Benefits!!
Posted: 15 days ago

Service Manager

Cardiff, South Glamorgan -
Network ITR
Reporting into the Head of IT, the Service Manager will be accountable for the management of End-user Service Operations. These services include Service Desk, Incident Management, Service Request Management and Problem Management. The Service Manager will ensure that strict governance is in place to verify the achievement of all...
Salary: £55,000
Posted: Yesterday

Head of IT

Swansea -
CPS Group
Key Responsibilities include : Conducting periodical reviews of local and wide area networks (LAN/WAN), wireless networking, servers, virtualisation, databases, storage and backups, security, firewalls, end user computing, remote working, printing, and telephony (mobile and fixed) Developing and managing IT service delivery processes to include service level management and reporting. Change...
Salary: £50k - 55k per year + Excellent benefits
Posted: 8 days ago

Production Database Administrator -Oracle, SQL, Linux

Cardiff -
CPS Group
An opportunity has arisen for a DBA to join an outsourcing company based in South Wales. Become part of a team of technical specialist to provide excellent service to dedicated customers. Identify, own, communicate and resolve technical and customer service issues across the range of Database Products and Services provided...
Salary: £35k - 45k per year + benefits
Posted: 22 days ago