Jobs 1 to 5 of 5

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 25 days ago

Application Support Engineer

Newcastle Upon Tyne, Tyne and Wear -
Vertical IT
Vertical IT are working with a global end user who are in urgent need of an Application Support Engineer to work an initial 6 months contract in Newcastle... You will be comfortable in providing technical and operational support for the application and operational environments... *Liaise with business and other IT...
Posted: 4 days ago

Application Support Engineer (Progress development exp)

Newcastle Upon Tyne, Tyne and Wear -
Vertical IT
The Application Support Engineer will be need to provide support and development for applications (both to business users and projects) including incident resolution, analysis, development, testing and implementation, you will be need to assist with the management of applications including releases, change authorisation and problem management... *Strong SQL skills. *Progress...
Posted: Yesterday

Scheduling Support

Newcastle Upon Tyne, Tyne and Wear -
Synergize Consulting
OPC is used in the mainframe scheduling environment... The person will comply with the established procedures and standards for quality management, incident management, problem management and change control... Knowledge in the following areas :- - CA Workload Automation (AutoSys) - Tivoli Workload Scheduler. - TWS for zOS ( OPC ) (for Mainframe environment) - Operating Systems :- Unix,...
Posted: 5 days ago

Help Desk Coordinator

Peterlee, County Durham -
Synergize Consulting
Service Desk Agent. - Troubleshoot as appropriate in order to achieve a satisfactory solution. - Be ready and available at the beginning of shift to handle client requests. Answer all incoming telephone/fax/mail/web requests striving to meet client specific service levels. - Adhere to all established call handling policies and procedures,...
Rate: Unspecified
Posted: 1 hour ago