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Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
SERVICE MANAGEMENT... Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 23 hours ago