12 of 12 Problem Manager Jobs

SC Cleared Major Incident & Problem Manager

Location
Reading, England, United Kingdom
Cleared Major Incident & Problem Manager 6 Months initially 2 Days per week in Reading £Market Rate (Inside IR35) My client, a large defence based organisation are looking for a Major Incident & Problem Manager to take ownership of critical incident response and problem management within … incident reviews. Essential Skills & Experience Proven experience managing high-severity incidents within large enterprise IT environments. Strong practical knowledge of ITIL 4 Incident and Problem Management. Hands-on experience with ServiceNow Major Incident and Problem Management. Strong experience leading root-cause investigations and post-incident reviews. Experience operating ...

SC Cleared Major Incident & Problem Manager

Hiring Organisation
ARM
Location
Reading, Berkshire, United Kingdom
Employment Type
Contract
Contract Rate
£500 - £600/day Inside IR35 (Market rate)
Cleared Major Incident & Problem Manager 6 Months initially 2 Days per week in Reading £Market Rate (Inside IR35) My client, a large defence based organisation are looking for a Major Incident & Problem Manager to take ownership of critical incident response and problem management within … incident reviews. Essential Skills & Experience Proven experience managing high-severity incidents within large enterprise IT environments. Strong practical knowledge of ITIL 4 Incident and Problem Management. Hands-on experience with ServiceNow Major Incident and Problem Management. Strong experience leading root-cause investigations and post-incident reviews. Experience operating ...

Problem Manager

Location
Greater London, England, United Kingdom
their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Position: Problem Manager Location: London Chiswick (On-site) Working schedule: 1st Shift We are looking for a proactive and self-motivated Senior Problem Analyst/… Manager to drive effective Problem Management practices, ensuring the identification, investigation, and resolution of recurring issues and service risks. Working within a collaborative team, you will manage the full Problem lifecycle, coordinate root cause investigations, track corrective actions, and support continual service improvement initiatives. The role involves ...

Problem Manager

Location
Nottingham, England, United Kingdom
Business Unit: Information Technology Life on the team You’ll join our Global Management Services division, working within a collaborative service environment where effective Problem Management is central to improving service quality and reducing disruption. As a Problem Manager, you’ll take ownership of one or more … contact for assigned problems, taking ownership of actions and progress through to resolution. Identify trends and potential sources of problems by reviewing incident and problem data. Coordinate root cause analysis, identify known errors and drive permanent fixes that prevent recurrence. Bring together internal technical teams, Service Management colleagues ...

Remote Problem Manager — RCA, PIR & CSI Lead

Location
United Kingdom
International is seeking an experienced Problem Manager for a remote, Outside IR35 role requiring active SC clearance. The role covers problem records, known errors, PIRs and service improvement across technical teams and stakeholders. You will own the Problem Management lifecycle, drive root cause analysis and ensure ...

SC Cleared Major Incident & Problem Manager — Reading

Location
Reading, England, United Kingdom
Advanced Resource Managers Ltd. is seeking a Major Incident & Problem Manager for a defence-based client. The role involves owning critical incident response and problem management in a complex IT environment, coordinating across technical teams, suppliers and executives. The successful candidate will manage high-severity incidents, conduct ...

Incident and Problem Manager

Location
Nottingham, England, United Kingdom
About the Role Capital One is searching for an Incident and Problem Manager to join our UK Technology Operations Centre (TOC) team. The TOC is dedicated to the effective management, coordination, and communication of all major and critical incidents, as well as owning post-incident Root Cause Analysis. … Technology background and experience in utilising AI to remove TOIL and add value. Exceptional communication skills and the ability to display a flexible problem solving approach are essential. The TOC is a 24*7*365 operation with online presence between 08:00-17:30 and on-call coverage providing ...

Incident and Problem Manager

Location
Devizes, England, United Kingdom
change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Incident & Problem Manager, you will play a critical leadership role in ensuring the reliability,resilienceand performance of digital services across Wiltshire Police. You will lead … right time. Lead root cause analysis for significant and recurring incidents, identifying opportunities to improve service resilience and performance. Own and prioritise the problem backlog, driving corrective and preventative actions that reduce repeat incidents and organisational risk. Use service data, trends and performance insight to proactively identify risks ...

Problem Manager: IT Service Improvement & RCA Lead

Location
Nottingham, England, United Kingdom
Computacenter AG & Co. oHG is seeking a Problem Manager to own and drive problems from identification to resolution within our Global Management Services division in the UK. You will coordinate investigations, analyse root causes and bring together technical teams and stakeholders to deliver lasting improvements. You will review … trends, propose service improvement plans and maintain accurate problem records, reports, and action progress. #J-18808-Ljbffr ...

AI-Driven Incident & Problem Manager (24/7)

Location
Nottingham, England, United Kingdom
Capital One is seeking an Incident and Problem Manager to join our UK Technology Operations Centre in Nottingham. The role focuses on coordinating major and critical incidents, driving root cause analyses, and leveraging AI to reduce toil and add value. The TOC operates 24/7 with ...

Senior Problem Manager - ITIL | On-site London

Location
Greater London, England, United Kingdom
Voyix in London (Chiswick) is seeking a Senior Problem Analyst/Manager to drive effective Problem Management across the service lifecycle. You will coordinate root-cause investigations, track corrective actions, and lead PIRs with technical teams and business stakeholders. Use strong analytics and communication to present findings ...

Incident, Problem and Change Manager

Location
York and North Yorkshire, England, United Kingdom
Join OneAdvanced Own and manage the Incident, Problem and Change processes for our customers, ensuring all necessary communication is carried out, coordinating and aligning resources to allow timely resolution of incidents, driving out recurring problems at root cause, and enabling the safe and efficient delivery of change, while maintaining … minimal business impact, initiating escalation procedures as appropriate, chairing post-incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database and tracking problems through to permanent ...