Jobs 1 to 9 of 9

Problem Manager

Kent -
Capita - ITIN
The purpose of the Problem Manager is to lead the CAS IT problem management process. Working closely with the Production Management and Infrastructure teams, and 3rd parties, they will proactively eliminate recurring incidents and also ensure that problems are communicated to the Service Delivery Managers in order to enable timely...
Salary: £25000 - £40000 per annum
Posted: 24 days ago

Incident Problem Manager - ITIL, Insurance

City, London -
Eames Consulting
Has a full understanding of an SLA framework and takes direct ownership of incident resolution whilst staying focused on Service Level requirements. Determines priority of Incident management priority service levels if multiple incidents occur or overlap each other. Consults with both internal and external suppliers holding regular reviews of Service...
Rate: Up to £350 per day
Posted: 3 days ago

Incident Problem Manager - ITIL, SLA, RCA, MIR

City, London -
ComputAppoint
Skills: ITIL, SLA, RCA, MIR, Incident, Change, Problem, Management... The Incident Problem Manager will be required to ensure the organisation operates to a certain level of ITIL compliance that assures and enables its business operations; this will be done by creating and amending such processes... Essential Skills: ITIl Qualifications, preferably...
Rate: £300 per day
Posted: 3 days ago

Problem Manager

Worthing, West Sussex -
Experis Ltd
They will design and maintain a service management toolset that allows monitoring and reporting on relevant data for purposes of quality control, performance management and service reporting across the whole of IT for both internally and externally hosted systems. The successful candidate will use their own proactive problem management, trending...
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday

Problem Manager - ITIL - Financial Services

London -
NFP Group Ltd
A leading UK Financial Services Organisation requires a Problem Manager to help set up and own robust ITIL processes to ensure the effective resolution of problems and root cause analysis to resolve and eliminate common and recurring problems ensuring the business receive continuous improvement of IT services. The role will...
Salary: £55000 - £65000 per annum + £6k car 8% Pension Bonus etc
Posted: 22 days ago

IT Incident Manager / Problem Manager

Greater Manchester -
Computer Futures
Incident management and Problem management... Excellent understanding and appreciation of operations, service management principles, systems, infrastructure, and software. Experience of large and complex ITIL based service contracts... Investigation and diagnosis (preferably with a manufacturing organisation) Planning appropriate measures for incident management, manage resolution and co-ordination or incident response, support...
Rate: competitive
Posted: 17 days ago

Incident and Problem Manager

West London -
JM
Responsible for thoroughly embedding process improvements across the IT organisation, we are looking for candidates with expert communication, coaching, mentoring and relationship building skills and proven ability to interact with individuals across all levels. To be successful, you must have the following experience in a previous role: * Proven ability of...
Salary: £60000 per annum + Excellent Benefits
Posted: 17 hours ago

Problem Manager

Berkshire -
Lorien Resourcing
ITIL v2 SM Foundation and v2 Problem Management Practitioner OR v3 SM Foundation and v3 Service Operations, Problem Manager required for a large blue chip company based out of Bracknell to prevent Incidents from happening, and to minimise the impact of Incidents that cannot be prevented. The successful candidate will...
Salary: Benefits package
Posted: Yesterday

Production Incident Manager / Problem Manager

Greater Manchester -
Computer Futures
Incident management and Problem management... Excellent understanding and appreciation of operations, service management principles, systems, infrastructure, and software. Experience of large and complex ITIL based service contracts... Investigation and diagnosis (preferably with a manufacturing organisation) Planning appropriate measures for incident management, manage resolution and co-ordination or incident response, support...
Rate: competitive
Posted: 15 days ago