2 of 2 Process Improvement Jobs in Bridgend

business issues, gather requirements, design solutions and act as the bridge between the wider business and technical teams. You'll map and document as-is and to be business process and lead workshops/sessions across the business. To be considered, you will need to be a Senior Business Analyst with a technical IT/digital background. Experience with … projects involving IT system implementation, software development or process improvement is important. You'll need to have good experience with agile ways of working and agile software development cycles including user stories, agile sprints and writing test scripts. What you'll get in return In return, you'll work in a fantastic team with a great culture at More ❯

requirements, ensuring smooth integration into our clients managed services. Act as the bridge between technical delivery teams and clients during the initial engagement phase. Identify potential areas for service improvement or expansion; collaborate with the account management team to feed these back. Manage onboarding for 7-8 clients concurrently, across the UK & Ireland (occasional travel to Europe). Contribute … to internal process improvements and help shape the onboarding journey. What We're Looking For Previous experience in a technical role such as service desk analyst, infrastructure engineer, or similar. A strong technical generalist with good understanding across networks, infrastructure, and cloud technologies. Confident in front of clients; strong communication and stakeholder management skills. Proactive, problem-solving mindset - comfortable … policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below. More ❯