19 Process Improvement Jobs in Cheshire

be an active part of Customer Service review face to face meetings, calls and adhoc Service discussions. Create an engaging change story on the improvement journey that the team have been through, what is to come and how that will result in a great customer experience. Quality Assurance and … Process Improvement: Implement and monitor quality assurance measures to ensure that customer service exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. Stakeholder Management: Build strong relationships with internal and external stakeholders at … software and telephony systems. Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. Strong capability working with process improvement, training and process communication. Experience managing offshore teams including the offshoring of activity is desirable. Technical connection knowledge of customer journey more »

pension/health care scheme Fully financed, certified MS Training, and a tailored career progression plan from induction Role & Responsibilities Customer project scoping, business process and needs analysis Conducting workshops to understand customer requirements and developing functional design documentation Hands on functional installation & configuration to customer needs User acceptance … testing and key user system training Providing go-live support and continuous process improvement Location Full home based working flexibility on offer, with the expectation of occasional travel to customer site - project phase dependant. Skills & Qualifications Proven experience in end to end Dynamics 365 Business Central/Dynamics … user facing engagement skills, with a personable, consultative approach Functional project lifecycle skills - analysis/design/documentation/testing/training/continuous improvement Process speciality in one or more of the following areas - finance, retail, supply chain, HR, manufacturing Partner based consultancy experience (preferable, however end more »

MAT, their current strategy is to increase pupil numbers and ensure that the level of service they provide remains high, continuously focussing on the improvement of services and improvement of quality of education. Having met with leaders at the MAT, I was impressed by the drive they possess … world of education. Your new role Reporting to the CFO, the Director of IT will be responsible for effectively leading the IT team, driving process improvement, suggesting changes to technological services and infrastructure and taking full responsibility for the IT strategy for the organisation. From a leadership perspective … have a passion for working in the world of education and providing an exceptionally high level of service, with a real drive for continuous improvement and leading an IT team to success. Working in IT in this growing MAT, systems and infrastructure will continuously evolve, and it is therefore more »

prioritise own workload). Change, Incident & Problem management. Highly focused on attention to detail and quality orientation. Creative and lateral thinking, idea generating for process improvement and able to implement. Ability to work on multiple tasks in isolation and within a team. Highly resilient, remaining calm and stable … travel to other locations when required Identifies new areas and business processes where Office 365 could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »

Load Test (LT), Security/Pen Test (PT), Operational Acceptance Test (OAT). Defect Management: Identify, document, prioritize, and track defects throughout the testing process, working closely with development teams to ensure timely resolution. Test Reporting: Generate test reports, metrics, and dashboards to provide stakeholders with visibility into test … scripts to enhance testing efficiency and effectiveness. Regression Testing: Plan and execute regression testing activities to validate software changes and ensure backward compatibility. Continuous Improvement: Identify opportunities for process improvement and optimization within the STLC framework, driving initiatives to enhance testing methodologies, tools, and practices. Team Collaboration more »

point agent when difficult or controversial calls/tickets that are received. Provide and assist other analysts Review and acknowledge service requests as per process Take overall responsibility for service request handling Act as a further escalation point for the coordinators. To act as a single point of contact … as per agreed shift Rota Willingness to take on extra responsibility, as and when required Responsible for monitor and maintaining defined SLA’s Identify process improvement opportunities Handle contacts in a professional manner with utmost quality Work as a backup for other functional teams when necessary. Perform Quality … and closure Create Knowledge articles on common issues Act as the designated backup for Incident Manager when reasonably instructed to do so Follow the process and procedures that are introduced but not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to more »

Monitor reliability testing vehicle status and create weekly reports ready to be issued. • Monitor project spend to ensure agreed budgets are adhered to. • Internal process improvement project. Required skills • Experience with Whole Vehicle Testing processes and methods • Experience with Engineering Vehicle Development Processes (PEP) • Experience with understanding detailed more »

a rapidly growing business who are about to start implementing SAP across their various entities in the UK and abroad. As part of this process they are looking to recruit an experienced Systems Accountant who has both experience and interest in SAP projects. This is a permanent role as … there will always be ongoing upgrades, systems maintenance and process improvement work across their various businesses. This role will work closely with Finance, IT and other business functions to develop robust financial processes with a particular emphasis on developing, implementing and maintaining a strong control framework within a … multinational environment which meets both external and internal functional and reporting requirements. Key functions of the role include process documentation following Group Finance policies and the ERP technical requirements, effectively reporting and communicating these to Group Finance and other stakeholders, transforming the legacy data into import packages, testing the more »

business. Manage the Hazardous Waste activities environmental permit requirements, relevant ISO standards and any other relevant standard (i.e. COMAH). Ensuring CAPEX annual budget process is delivered whilst tracking spend, forecasting and project reviews are in place. Ensuring agreed operational targets are achieved in respect of Risk and Assurance … COMAH sites. Financial reporting to guide business performance, cost control, pricing strategies and preparation of £70m budgets. Business Modeling to identify opportunities for innovation, process improvement, operational efficiencies and cost-saving solutions via detailed business cases and potential investment committee presentation. Experience in producing business reports to report … environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please more »

to prioritize and deliver solutions, ensuring successful project outcomes. Plan and execute releases while providing leadership and management to the team. Foster innovation and process improvement through collaboration within the team. Generate reports to identify and address network inventory gaps, ensuring compliance with standards and best practices. Identify more »

The role provides analysis and insight across the asset management landscape, in support of developing data led decision making. They lead on: Data quality improvement programmes for master data. Supporting the development of information management strategies, plans and processes to improve master data. Identification and recommendations for AM system … and process improvements. The role operates across the organisation and there is flexibility in the base location (Warrington, Preston, Sellafield or Workington) with regular travel to the other locations a requirement of the role. Role Responsibility Main Responsibilities forAsset Management Analyst: The technical support role is the provision of … an asset management practitioner who supports deployment of good practice asset management and continuous improvement capabilities, aligned to ISO55001. They will: Produce and develop processes that can deliver assurance and insight/understanding, to enable systems thinking and situational awareness and promote best practice for asset management and engineering more »

Warrington Bristol Preston Glasgow Leicester The Principal EC&I Engineer provides leadership in the delivery of engineering and technical activities through the application of process, domain knowledge and experience. Day to day You will be responsible for managing the delivery of engineering and technical activities, through the application of … process, domain knowledge and experience across our projects. Assist in effective management of the customer, through interfacing with customers and supply chain on design issues and assist with procurement specifications Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. Ensure that adequate review … a detailed level Carry out technical investigations and analysis to provide data for problem assessment/resolution and for design of improvements Contribute to process improvement within the operational and/or design lifecycle to deliver continuous improvements in quality, cycle time and asset utilisation Apply engineering domain more »

people. In this role, you’ll become the ‘product champion’ responsible for driving meaningful change, supporting all system users and innovating new features and process improvements. You’ll work closely with the senior management and build long lasting relationships across the business, establishing trust along the way. The right more »

little down time as possible (e.g., =20%). * Outputs of all maintenance, calibrations, QC work are to be documented for reporting purposes. * To make process improvements and project efficiencies wherever possible and to contribute freely to the team environment in a manner conducive to the success of company goals. more »

the creation of succession plans. This will involve liaising with directorates to identify their high potential employees. Liaise with directorates to identify opportunities for process improvements and automation to facilitate more streamlined workforce management processes. Act as a project coordinator, responsible for updating the relevant project management documentation that … workforce, resource and capacity planning practices Effective written and verbal communication and presentation skills Ability to seek out, manage and influence opportunities for continuous improvement and change. Excellent judgement and decision-making skills. Excellent organisation, planning and management skills, including work-stream, and project management Ability to understand and more »

desktop systems and applications, mobile device management Experience of leading technical teams. Experience of managing 3rd party IT service providers. Experience of managing business improvement initiatives. The duties of the role will include: Manage and deliver the IT performance & KPIs for 24/7 warehouse operation and my dedicated … assets for the stores. Diagnosing and resolving IT software, equipment and infrastructure issues, minimising operational impact for my warehouse operation and stores. Implementing IT process improvements to improve operation efficiency. Provide regular IT performance reporting to operational stakeholders. Ensure on site IT users have correct IT access and allocated more »

to adapt to varying technical systems, such as MS Office skills, Excel, PowerPoint or alternative visual systems (e.g. Canva, Lucid charts) Ability to identify process improvements and enhancements General knowledge and appreciation of employment law and its impact in relation to our obligations for data management and security This … varied role is perfect for a proactive HR professional who excels in process ownership, is highly organised, and skilled at gathering and presenting data creatively. Attractive Company Benefits including competitive holiday allowance, full health cover including dental, hybrid working and free onsite parking. For full details, pick up the more »

Technical Support IT Manager at the respective site you will be the responsible for managing all IT capacity, diagnosing and resolving onsite issues, implementing process improvements, and providing regular performance reporting to the business stakeholders. Experience of leading a small team essential, with the ability to set objectives, manage … applications. Mobile Device management. Team leadership/management experience on site. Experience in managing 3 rd party IT service providers. Experience in managing business improvement initiatives. These 2 opportunities are brand new roles, and are 100% on-site permanent positions. Suitable candidate should already reside within commutable distance to more »

a wide range of equipment including conveyors, electronic control panels, drying equipment, feed hoppers Welding, both stick and MIG General maintenance duties Carry out process improvements works Assist other departments with technical support Carry out all shift check sheets as requested Requirements: 5 years' experience of plant fitting and … Permanent contract after completion of 12 weeks Overtime paid at time and a half Private medical insurance once permanent Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will more »