6 of 6 Process Improvement Jobs in Northampton

line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to process improvements and knowledge base documentation. * Support the onboarding of new clients and participate in configuration/setup activities. * Contribute to team meetings and share insight on client support trends More ❯

line with SLAs using our ticketing system. Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. Identify recurring issues and contribute to process improvements and knowledge base documentation. Contribute to team meetings and share insight on client support trends or platform improvements. Infrastructure Support (approx. 40%) Maintain and support internal IT infrastructure More ❯

returns) Monitor and improve KPIs across service, cost, and delivery performance Collaborate with internal teams to implement backend tools and SOPs Analyse operational data to identify gaps and drive process improvement Support IT and global teams in systems integration and omni-channel enablement Ensure alignment between fulfilment operations and customer experience goals About You: 5+ years’ experience in More ❯

up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working … all Compliance related Testing, Reporting and Analysis to ensure all financial activity is in line with statutory and JSOX regulations. To support, identify and help deliver the execution of process improvement thus enabling process efficiencies within Finance and the wider business. To support the forecast and budget reporting process for the defined business areas to enable … prioritise conflicting workloads Excellent time management skills Flexible attitude and a good team player We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability More ❯

to a greater mission, this is the perfect opportunity for you. What You'll Do: Own the Salesforce roadmap & product backlog Translate business needs into system improvements Drive automation, process improvements & governance Collaborate with global stakeholders & deliver training Support Sales Cloud, Service Cloud & CPQ enhancements What You Bring: Salesforce Admin certified (Advanced a plus) 2-3 years Salesforce experience … Sales Cloud, Service Cloud, CPQ ideal) Skilled in automation (Flows, Process Builder), security & Apex (bonus) Experience with Salesforce + ERP integration Strong business analysis, Excel & communication skills Logical thinker with excellent planning & stakeholder management Why Join? Make a real difference with a company committed to innovation, growth, and sustainability. Grow your career while impacting millions worldwide. Apply now with More ❯

Responsibilities: Assist with manual and automated test execution Log, track, and help resolve software bugs Work with developers to ensure product quality Prepare test cases, plans, and documentation Support process improvements within QA Requirements: Passion for tech and interest in software testing Great attention to detail and problem-solving skills Strong communication and teamwork abilities Basic knowledge of software More ❯