2 of 2 Process Management Jobs in the East of England

Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams … excellence across multiple programmes. Role We are seeking a Pega Business Architect who will play a vital role in one of our three key Scrum teams, driving business analysis, process optimisation, and strategic implementation of Pega BPM (Business Process Management) and Case Management capabilities. The ideal candidate will act as a crucial link between business stakeholders … enterprise strategy, and Agile delivery frameworks. Responsibilities Lead the business analysis and optimisation of processes using Pega’s Business Architecture framework. Define and map business capabilities, workflows, and case management processes within Pega. Work closely with business stakeholders to gather, document, and refine requirements, ensuring alignment with business needs. Act as the primary liaison between business users and Pega More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space. With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯