Product Support Consultant
Manchester Area, United Kingdom
Zenoti
find their greatness. To learn more about Zenoti visit: https://www.zenoti.com. Requirements What's the Opportunity? We are looking for French speaking Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so … leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment; Raise issues to Product Engineering as needed Be a trusted advisor to our customers on issues related to Zenoti products and experience in a way that results in … high customer satisfaction; Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers; Provide peer mentorship to team members Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Be proud of what more »
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