Senior IT Service Desk Manager (1st/2nd Line – PROFESSIONAL SERVICES)
London Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Montpellier Resourcing
plus EXCELLENT bonus and benefits 🏡Hybrid working available Due to exciting business growth a fantastic opportunity has arisen to join a highly regarded professional services company in London, as they seek a highly skilled and motivated Senior Service Desk Manager to lead their 1st/2nd line … support team. As the Senior Service Desk Manager, you will play a pivotal role in ensuring the smooth operation of their service desk functions. You will lead a team of talented professionals responsible for providing timely and effective technical support to our clients. This role encompasses both strategic leadership … and hands-on management of day-to-day service desk activities. 🚀Key Responsibilities of the Senior Service Desk Manager to include: Lead and mentor a team of 1st/2nd line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement service desk policies, procedures, and more »
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