11 of 11 Programme Management Jobs in Manchester

Strategic Leadership Develop and own the end-to-end contact centre transformation strategy. Champion a customer-first culture, aligning transformation efforts with customer insights. Programme Delivery Lead the planning and implementation of transformation programmes across technology, people, and processes. Collaborate with stakeholders to define clear problem statements and solutions. … strategy to engage and inform stakeholders throughout the transformation. Financial & Commercial Management Develop business cases and oversee budgets related to the transformation programme, ensuring value for public money. What We Are Looking For: Essential Experience: Proven track record in leading large-scale contact centre or customer service ...

Clearance (no sponsorship or uplift) Start Date: ASAP Overview Searchablity NS&D is seeking Senior Consultants and Managing Consultants across multiple disciplines — including Management Consulting, P3M specialisms, Business Change, and Business Analysis — to deliver critical transformation and delivery programmes across the UK’s National Security community. Support some … consulting practice. Skills & Experience Essential: Proven experience delivering consulting, P3M, or business change programmes in secure or government environments. Strong understanding of project and programme management principles (e.g. PRINCE2, MSP, Agile). Ability to influence and engage senior stakeholders within complex, high-security settings. Excellent communication, presentation ...

managed to realise business benefits. Support project control boards, project assurance teams and quality review meetings. May be involved in aspects of supporting a programme of work. Support the TDDI Governance processes to ensure clarity and accuracy of all submissions to the appropriate committee/board. Please see attached … regarding the role requirements The Ideal Candidate Holds a professional qualification (PMI, APM, AgilePM, PRINCE2). Extensive experience in a full lifecycle Project or Programme Management role, working across multiple dimensions, (software development, 3rd party applications, etc.), managing large complex projects and programmes. Extensive experience in delivering ...

managed to realise business benefits. Support project control boards, project assurance teams and quality review meetings. May be involved in aspects of supporting a programme of work. Support the TDDI Governance processes to ensure clarity and accuracy of all submissions to the appropriate committee/board. Please see attached … regarding the role requirements The Ideal Candidate Holds a professional qualification (PMI, APM, AgilePM, PRINCE2). Extensive experience in a full lifecycle Project or Programme Management role, working across multiple dimensions, (software development, 3rd party applications, etc.), managing large complex projects and programmes. Extensive experience in delivering ...

analyse customer satisfaction metrics, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and identify areas for improvement Oversee customer support, service management, and escalations, taking a lead role … effective delivery of our fibre products into business customers Lead customer-side project management, including offnet connections and multi-site or large programme management delivery Manage the technical support and service desk platform to ensure delivery goals are met and surpassed Work with field delivery ...

analyse customer satisfaction metrics, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and identify areas for improvement Oversee customer support, service management, and escalations, taking a lead role … effective delivery of our fibre products into business customers Lead customer-side project management, including offnet connections and multi-site or large programme management delivery Manage the technical support and service desk platform to ensure delivery goals are met and surpassed Work with field delivery ...

analyse customer satisfaction metrics, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and identify areas for improvement Oversee customer support, service management, and escalations, taking a lead role … effective delivery of our fibre products into business customers Lead customer-side project management, including offnet connections and multi-site or large programme management delivery Manage the technical support and service desk platform to ensure delivery goals are met and surpassed Work with field delivery ...

follow-up actions. Ensure full compliance with confidentiality, data security, and non-disclosure requirements. Business Development & Client Growth Collaborate with Sales and Account Management to identify new opportunities, shape innovative client solutions, and position the organisation to win new business. Showcase project successes internally and externally through case … delivery. Evidence of securing significant follow-on business with existing clients. Recognition for thought leadership or improvement of leadership practices. Current, recognised Project or Programme Management certification. Skills & Attributes Exceptional leadership with the ability to inspire, motivate, and empower teams. Strong commercial acumen and understanding of complex ...

months Start: Immediately We're hiring a Head of Project Management to lead a high-profile global Digital Demand Transformation programme — including major initiatives such as Project Tadka and a large-scale Publicis transition. In this role, you'll own the full transformation roadmap, build … capabilities across media, content, commerce, data, and consumer care. What You'll Do Lead delivery across Tadka, Publicis, and all connected transformation workstreams Establish programme governance, tracking KPIs, risks, and benefits Embed new digital ways of working across markets and functions Partner with Finance, Digital Tech, Marketing, Sales ...

dress rehearsals to identify gaps and mitigate risks. Facilitate and chair cutover-related governance forums, decision points, and status updates. Align with broader program management, PMO, and technical leads to ensure integrated delivery. Identify and manage risks, issues, and interdependencies related to migration and cutover. Drive stakeholder engagement … data migration tools and techniques. Desirable: Experience with SAP Activate methodology or equivalent delivery frameworks. Background in Public Sector preferred. Familiarity with change management and business readiness activities during ERP go-live. Cutover Manager, Project Manager, SAP ERP Transformation, Data migration, Integration, Cutover workstream, Success Factors, S/ ...

Service Now Technical Architect £60,000 to 90,000 GBP bonus Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent ServiceNow Technical Architect - London/Manchester/Edinburgh Up to £90,000 DOE | SC ...