Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
Your agility and adaptability will be your greatest assets. Qualifications: Professional qualifications are a plus, but your hands-on experience and expertise speak volumes. PublicSector Know-How: Navigate the intricate world of publicsector tenders with ease. Your knowledge is our key to unlocking new more »
management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing publicsector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a … to £40,000 + benefits Location: Solihull (3/4 Days Onsite) Selected Key Skills: Service Delivery Management experience Knowledge of working with PublicSector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills more »
of the job: We are seeking an experienced and talented Service Delivery Manager to provide pro-active & reactive technical account management & troubleshooting to specific PublicSector customers who utilise our products. The successful candidate will attend face-to-face and remote meetings with customers across the UK, to more »