3 of 3 QA Leader Jobs in the South East

QA Lead- AI/ML We are currently hiring for a QA Lead experienced with testing AI/ML solutions on a 6- month contract. Inside IR35 Hybrid- 1 day a week in London on Mondays Required: Lead a team of QA engineers (manual and automation) to ensure product quality across all platforms cloud-based data solutions More ❯

About Moneybox Job Brief What You’ll Do This is a hands-on role and as a senior member of the QA team, you’ll help ensure the quality of Moneybox products, reporting into the Senior QA lead. Seamlessly deliver numerous large and complex projects, acting as the sole QA on a squad, managing competing workstreams through … risk, speed, and quality. Run engaging, cross-functional team meetings (e.g. amigos, retrospectives, go/no-go) that promote positive outcomes and actions. Apply a risk-based approach to QA activities, focusing on high-value areas rather than testing for the sake of testing, leveraging AI tooling to support activities. Identify and communicate issues, dependencies, and solutions to the … and senior management, ensuring strong coordination and prioritisation. Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation. Own QA metrics, perform root cause analysis, and champion continuous improvement in ways of working, processes, and tooling. Proactively support team members through mentoring, coaching, and management to foster their career More ❯

service or sales, and a passion for using data and insights to drive change. The Role In this role, you’ll be responsible for leading a team within the QA function — overseeing quality assessments, analysing customer interactions, and presenting actionable insights to improve performance, compliance, and customer outcomes.You’ll run root cause analysis, coaching sessions, and use speech analytics … tools to ensure the highest quality standards are consistently met. Key Responsibilities Lead, coach and develop a team of QA specialists, helping them reach their goals and grow professionally. Conduct in-depth reviews of customer interactions, evaluating technical accuracy, soft skills, and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and … and inform business decisions. Manage workload effectively, ensuring SLAs and quality standards are consistently achieved. What We're Looking For Previous experience managing and coaching a team in a QA or customer service environment. Strong background in contact centre operations or a customer-facing role. Skilled in analysing data and presenting findings to senior stakeholders. Excellent communication and stakeholder More ❯