2 of 2 Release Management Jobs in Surrey

single-tenant architecture to a multi-tenant SaaS platform, requiring a fundamental shift from reactive ticket handling to systemic reliability, observability, and customer experience management at scale. You will own the end-to-end operational integrity of the platform, ensuring availability, performance, and customer trust, while partnering closely with … frequency, severity, and blast radius Establish and drive Service Reliability Engineering (SRE) principles Ensure scalability and operational readiness of a multi-tenant platform Incident Management & Response Implement and lead a structured incident management framework (P1–P4) Act as executive owner of major incidents (P1/P2) Drive improvements ...

private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments … also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating ...