2 of 2 Release Management Jobs in the North East

The Role This role involves systems administration and development within the Information Management & Technology team, supporting patient information systems such as SystmOne and internal applications like patient portals. Key responsibilities include managing service desk calls, maintaining accurate records of incidents and resolutions, and providing clear, non-technical customer support. You will collaborate with clinical and administrative teams to review … system enhancements. Troubleshoot technical issues and redirect as needed. Ensure compliance with national and local system governance requirements. Essential for the role Working knowledge of ITIL principles including Incident Management, Problem Management, and Change & Release Management. Proficient in standard PC applications (e.g., PowerPoint, Word, Excel). Experience in a fast-paced business environment with the ability to More ❯

standards. Assisting the Technical Support Team Leader on administrative duties and keeping the CRM up to date. Assisting the Technical Support Team Leader and taking a lead on the management of application licences across the customer base. Ensuring all customer licences are correctly audited and continuity of service is maintained by creating, applying and auditing all application licences. Providing … IIS), deployment of .NET, SSL certificates and Application Pools. Basic SAN and Clustering technologies. An understanding of development and its impact with the application supportability. An understanding of defect management and release management processes. More ❯