Jobs 1 to 15 of 88

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
SERVICE MANAGEMENT... Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 27 days ago

Service Desk Analyst - Public Sector - Central London

London -
Blue Fire Professional Services
Demonstrable experience of working with ITSM tools such as (Numara Footprints, Remedy, Service Now, Heat, etc.) - Proven technical experience in user and account profile management. - This technical role requires a working knowledge of: MS SQL Sever. MS Windows Server 2003. Active Directory. Windows XP. Fully proficient in MS Office... - Experience...
Salary: Up to £28,000 per annum + excellent benefits package
Posted: 5 days ago

Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... So seeking applicants with the following experience and skills: * Any previous experience...
Salary: £16000 - £18000 per annum + Benefits
Posted: 12 days ago

Regional Service Desk Analyst

Glasgow, Lanarkshire -
Advantage XPO
Properly log, prioritise, assign, track and respond to incidents and requests in a timely manner meeting agreed SLA's and according to agreed standards and procedures ensuring normal service operations are restored as quickly as possible... Understand and abide by supporting Service Management processes including incident, request, problem, change, asset...
Salary: £20000 - £25000 per annum
Posted: 5 days ago

Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Responsibilities include: Respond to incoming requests, via a variety of media, against...
Salary: £16000 - £18000 per annum + Benefits
Posted: 4 days ago

IT Support Analyst

London -
Hays IT - Uk Posting account
Job Title: IT Support Analyst 1st / 2nd line Our Client, who operates within the Public Sector, is looking for an IT Support Analyst to come on board and fill a key position within their organisation. You will be positioned to work within their offices based in Central London, within close...
Salary: £25000.00 per annum + Benefits
Posted: 13 days ago

Desktop Support

Reading -
Hays IT - Uk Posting account
My large, multi-national Client is urgently recruiting for a Desktop Support Analyst (2nd Line) to work in their Reading office. The role will be responsible for the delivery of desktop and associated services at local level. Also the managing day to day IT service issues affecting any component of...
Rate: £150.00 - £200.00 per day
Posted: 24 days ago

Customer Support - Chorley

Chorley, Lancashire -
Computer Sciences Corporation
You must be able to carry out thorough investigations of customer / service related incidents and problems, leading to swift and successful diagnosis and remedy in line with service levels. - Experience of customer facing application support for bespoke software products.Knowledge of ITIL and practical experience of use of the key...
Posted: 20 days ago

Customer Support - Banbury

Banbury, Oxfordshire -
Computer Sciences Corporation
You must be able to carry out thorough investigations of customer / service related incidents and problems, leading to swift and successful diagnosis and remedy in line with service levels. Experience of customer facing application support for bespoke software products.Knowledge of ITIL and practical experience of use of the key...
Salary: Competitive
Posted: 20 days ago

ITIL Change Analyst

West London -
Energon Global
This includes Continuous Integration, Deployment & Delivery frameworks. Working for the Change Management Team Lead, this role is responsible for carrying out Change & Release management following the best practice across all products & services Essential Skills & Experience * Minimum 2 years + hands on Change & Release Management experience within fast paced company * Knowledge of...
Salary: £40000 - £47000 per annum
Posted: 27 days ago

Lead Configuration Manager

Bristol, Avon -
Reed Technology
I have an exciting opportunity for an experienced Lead Configuration Manager to join an established financial services client offering a range of available locations (Bristol, Manchester, Halifax, Leeds) to help manage the client's configuration management system. You will work closely with the incident, problem & change management teams to maximise...
Salary: £42840 - £64281 per annum + benefits included
Posted: 2 days ago

Windows 7 Roll-Out Engineer

Berkshire -
Hays IT - Uk Posting account
My large, Government related Client is urgently recruiting for Windows 7 Roll-Out Engineers & Desktop Support Engineers for a specific project... Ideally the right Candidate will be well versed with a Microsoft Environment, Windows 7, Active Directory, ticketing tools such as Remedy, hardware and troubleshooting skills... It would be a...
Rate: £18.00 - £19.00 per hour + £18.71 per hour
Posted: 13 days ago

Windows 7 Roll-Out Engineer

Tunbridge Wells, Kent -
HAYS INFORMATION TECHNOLOGY
My large, engineering Client is urgently recruiting for Windows 7 Roll-Out Engineers & Desktop Support Engineers for a specific project... Ideally the right Candidate will be well versed with a Microsoft Environment, Windows 7, Active Directory, ticketing tools such as Remedy, hardware and troubleshooting skills... It would be a distinct...
Rate: £140.00 - £160.00 per day + Please quote a daily rate
Posted: 3 days ago

Major Incident Manager

Sheffield -
Capita - ITIN
Due to growth, Capita FTSE 100 and Leading Business Process Outsourcer, is now seeking a number of Major Incident Managers to join their team in Sheffield; taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Managers while managing the...
Salary: £25000 - £30000 per annum + Benefits
Posted: 18 days ago

Lead Configuration Manager - CMDB

London -
McGregor Boyall
Perm - Excellent package. An exciting opportunity has arisen within a leading financial services organisation for a Lead Configuration Manager to Lead a small direct team as well as a large virtual team. You will work closely with the Incident, Problem and Change Management teams to maximise the tools and data...
Salary: Excellent Package
Posted: 4 days ago