Jobs 1 to 15 of 56

Service Desk Analyst

Service Desk Engineer Windows Office Active Directory 1st Line Support... To log Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... To identify priority calls and...
Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Rate: £120 - £145 per day
Posted: Yesterday

ITSM Tools Technical Analyst - ServiceNow / Remedy - Configure

My client is a high profile Insurance firm who urgently require an ITSM Tools Technical Specialist with experience of configuring ITSM Tools (ServiceNow / Remedy) from scratch. As ITSM Tools Technical Analyst you will review the current ITSM process and tooling environment, and capture future tooling, process and functional requirements within...
Bromley, Kent -
Hays Finance Technology
Rate: £300.00 - £400.00 per day
Posted: 2 days ago

ServiceNow Technical Analyst / ITSM tool administration

My Client is a leading organisation with a highly impressive service delivery team, based in Bromley, Seeking a talented ServiceNow Technical analyst to join their ITSM team... You will also need to assist the project team where necessary, either to facilitate or administer project activities as well as review the...
Bromley, Kent -
Hays Finance Technology
Rate: £350.00 - £400.00 per day
Posted: 3 days ago

Service Desk Analyst

Expertise with 1st and 2nd line support with hands on technical expertise in the following: Microsoft product set / windows operating system... Active Directory. Microsoft Office... Office 365. Remedy... A Service Management background is desirable. ITIL V3 Foundation is desirable... Experience across multiple ITSM toolsets... Tasks and Responsibilities: The provision of...
Manchester, Lancashire -
Manchester Airport Group
Salary: From £26,140 to £32,674 per annum
Posted: 14 days ago

IT Incident Co-ordinator

Incident co-ordinator A new support person is required to join a growing team working in an exciting area of support for ASDA in resolving issues for various new online solutions that the company have recently implemented. This is a dynamic and varied role as this team is ring-fenced...
Leeds, West Yorkshire -
ASDA
Salary: Market Salary
Posted: 2 days ago

Problem Manager - Maidenhead

Essential Skills: Demonstrable track record of working as an IT Problem manager within a large and complex blue chip organisation; proven experience working in a pure Problem Management role where your sole focus is around building and implementing problem management strategy (this is not a hybrid incident/problem role); sound...
Maidenhead, Berkshire -
Earth Stream Global
Salary: bonus and benefits
Posted: 15 hours ago

Remedy Technical Resource

At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to...
England -
CGI IT UK
Rate: £20000 - £25000 per annum + benefits
Posted: 16 days ago

Remedy Technical Resource

Builds data load files for ITSM (Companies, Organisation, Sites, People, Operational Catalog, Generic Catalog, support groups, assignment mapping, approval mapping, Support group members, Service targets, notifications, Product catalog, CI topology, CI relationship, People Relationship, etc...) - Loads data files... - Performs code development for Remedy... - Support S/T and UAT cases - fix...
UK -
CGI
Rate: £20000 - £25000 per annum + benefits
Posted: 15 days ago

SIaM Consultant - German Speaker - Contract

Experience working in ERP support functions of SAP ECC, BI or PeopleSoft will be an advantage... Experience with ITSM tools such as BMC Remedy, Service Now, Cherwell, HPSM, etc. SKILLS AND ATTRIBUTES: ITIL Accredited (Intermediate Level or higher, or equivalent). Prince 2 Certified Practitioner, or equivalent. Microsoft Office skills (Excel,...
London -
Careerwise UK Limited
Rate: £550 per day
Posted: Yesterday

Incident & Problem Manager

Currently, this is approximately 75% Problem Management / 25% Major Incident Management, but this can change dependent on organisational needs... Accountable for ensuring resolver groups carry out Root Cause Analysis (RCA) and update Remedy with description of RCA... Proactively identifying possible Problems by way of trend analysis. Ensuring the Problem Management...
South East London -
TFL
Salary: From £42,000 to £48,000 per annum +Excellent Benefits
Posted: 17 days ago

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 22 days ago

Data Support

Exciting opportunity for an experienced Data Support Analyst to join a busy team for a mobile telco company on a 3 month rolling contract basis (with good chance of extension) in the Bristol / Yate area. You will be expected to support the Regional Manager in producing plans, reports and provide...
Bristol, Avon -
Lorien Resourcing
Rate: £140 - £160 per day
Posted: Yesterday

ServiceNow ITSM Consultant

Responsibilities: Work within a team of ITSM process managers to implement and support all ServiceNow ITSM modules... The preferred candidate would have a thorough understanding of ITIL/ITSM processes... Would consider applications from the major ITSM Magic Quadrant providers including Consultants from any of: BMC Remedy, CA Technologies, Cherwell, Axios,...
South East London -
Pro-Quest Resourcing Ltd
Salary: £35000 - £60000 Per Annum + Bonus + Healthcare + 5 weeks Hols + Bank h
Posted: Yesterday

ServiceNow ITSM Consultant

Experience: - Experience of working as a ServiceNow ITSM Consultant. - Would consider applications from the major ITSM Magic Quadrant providers including Consultants from any of: BMC Remedy, CA Technologies, Cherwell, Axios, HP, LanDesk, EasyVista. - Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) - Knowledge of ITIL and Service Management methodologies...
Southwark -
Pro-Quest
Salary: 35000-60000 Per Annum + Bonus + Healthcare + 5 weeks Hols + Bank hols
Posted: 2 days ago

Service Desk Analyst - ITIL, Remedy

The services include monitoring, managing and co-ordinating Resolver Groups to support data centre incidents through ITIL controlled processes... - The day to day service management of Key activities for SLA driven availability... - ITIL v3 Service Management knowledge... - Experience of data centre operations tasks... - Strong ITIL service delivery orientated skills. - Good...
Wiltshire -
Skye Group
Salary: £25,000 per annum with company benefits
Posted: Yesterday