Jobs 1 to 15 of 84

Change & Configuration Adviser

Hertfordshire -
Computer Futures
Interviews will be next week!... Adviser. You will be part of the IT Governance team providing Change & Configuration support to one of this service providers key clients as well as for their own internal IT environment. They are looking for an inquisitive person who has experience with Change Support. Essential:...
Salary: £40000 - £50000 per annum + competitive
Posted: 20 days ago

First Line Analyst

Sheffield, South Yorkshire -
Hays Talent Solutions
You will be providing a variety of users with telephone helpdesk support dealing with a range of technical tasks for example resetting passwords using Active Directory or trouble shooting Microsoft software issues including Outlook. You will try to resolve queries at first contact, ensuring all calls are logged and tracked...
Rate: £8.50 per hour
Posted: 2 days ago

Service Manager

City, London -
Harris Global
Service Manager, Capacity Management, Availability Management, SIAM, ITIL, ITSM, Remedy. Service Management expert required to work for leading public sector organisation. The successful Service Manager will possess expertise in availability and capacity management. You will work within the Service Management function of the ICT estate for a large government Department...
Posted: Yesterday

Process Manager- ITIL, REMEDY, SIAM

City, London -
Executive Recruitment Services (ERS)
Knowledge Process Owner- ITIL, ICT, SIAM... Essential skills and experience: * Strong track record in Service Management... * Strong analytical skills and ability to develop and recommend solutions for problems/issues... Experience using BMC Remedy for ITSM processes... The successful candidate will be required to undergo full SC clearance prior to start!!
Salary: £50000 - £58000 per annum
Posted: 5 days ago

Incident Manager

City, London -
Harris Global
The Incident Manager is held accountable for the day to day delivery of Incident Management. As part of the Service Management Integrator team, Incident Managers will work directly with the Supplier Incident Coordinators to ensure the process objectives are met... Oversees management of day to day Incident Management activities... : Strong...
Posted: Yesterday

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 14 days ago

Major Incident & Problem Adviser

Hertfordshire -
Computer Futures
You will be working within the IT Governance team but will be responsible for the Major Incidents and problems supporting their key client as well as for their own internal IT environment. Essential: ITIL v3 Service Management Accredited. Service Management Tools - Remedy/ ITSM. Incident & Problem Management Methodologies... Root cause analysis.....
Salary: £35000 - £45000 per annum + competitive
Posted: 12 days ago

Configuration Analyst - ITIL, ITSM, HP Quality Centre, Remedy

City, London -
Executive Recruitment Services (ERS)
Work with the SIAM Service Delivery and Technical Operations team to incorporate approved changes into the operational baseline... Desired Skills: * Experience working within an ITIL based ITSM programme and life cycle... * Familiar with Information Technology Infrastructure Library (ITIL) Foundations. * Experience with technologies such as Remedy, SharePoint, Kinetic Data, Windows server...
Salary: £30000 - £40000 per annum
Posted: 6 days ago

Transition Configuration Analyst

London -
Hays IT - Uk Posting account
That has worked in configuration management in the last few years and have a technical understanding of infrastructure particularly in Networks, VmWare and Citrix. Also experience of working in an ITIL environment and able to read high level designs and low level designs as well as service modelling. Due to...
Salary: £330.00 - £365.00 per day
Posted: Yesterday

Test Lead

City, London -
Informatiq Consulting
Essential Skills are: * Degree or Equivalent... Particular focus on testing in IT Service Management (ITSM) and SIAM service environments is preferred... Desirable Skills: * Experienced with HP Quality Centre. * Experience of working within an ITIL based ITSM programme and life cycle. * Experience with technologies such as Remedy, SharePoint, Kinetic Data, Windows...
Salary: £40000 - £52000 per annum
Posted: 2 days ago

IT Change Manager (FTC - Maternity Cover)

Wiltshire -
Hays IT - Uk Posting account
The job is in Wiltshire and is based on an initial fixed-term contract of 9 months (maternity cover) The role of IT Change Manager encompasses 3 primary areas of responsibility - Change Management, Service Improvement and Self-Service... You will monitor trends and seek remedy. You will also support the...
Salary: £28000.00 - £38000.00 per annum + benefits
Posted: 21 days ago

Service Management Specialist

Hampshire -
Redrock Consulting Ltd
To be presented via Service Management Process Model (SMPM)... During the Mobilization & Transformation (post-sale) phase of the bid the Service Management Specialist will be responsible for; *Act as subject matter expert for the functional configuration and testing configuration of BMC Remedy IT Service Management Suite and BMC Atrium CMDB...
Rate: Market Rate
Posted: 5 days ago

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £22,000 to £25,000 per annum plus benefits
Posted: Yesterday

Service Desk Analyst

Derby -
Capita - ITIN
Seeking applicants from any customer service/service desk/call centre background with some IT experience/knowledge and who have worked with SLA's... Responsibilities include: Respond to incoming requests, via a variety of media, against thresholds in line with the contracted service levels; Information at call receipt using agreed scripts...
Salary: £16000.00 per annum + bonus
Posted: 8 days ago

Data Analyst

London -
TEKsystems
Role Synopsis. My client, a global Energy organisation require a contract Data Analyst. The individual will need to be able to manipulate and analyse complex data sets to provide management information and reports to senior management, to enable business decisions. Often requests are urgent and quick turnaround is required in...
Rate: £300 - £350 per day
Posted: Yesterday