Jobs 1 to 15 of 89

ITIL Release & Deployment Process Owner

London -
Harris Global
Urgent opportunity has arisen for an ITIL Release & Deployment Process Owner to join a large public sector client based in Central London... The ITIL process owner is accountable for the process and is responsible for managing compliance and identifying improvements to ensure that the process continues to be effective and...
Posted: 5 days ago

Service Desk Analyst

Norwich, Norfolk -
HAYS INFORMATION TECHNOLOGY
To be considered you will need the following skills/ experience/ technical exposure; Microsoft Office packages. Windows XP/7/8.1. Active Directory - password resets etc... Topdesk / Remedy / LanDesk or a similar ticketing system. ITIL working knowledge. ITIL v3 foundation would be an advantage. This is for a very busy service...
Rate: £100.00 - £130.00 per annum
Posted: 4 days ago

Night Shift Service Desk Analyst

Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Night Shift Service Desk Engineer Windows Office Active Directory 1st Line Support... To log Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... To identify priority...
Salary: £22000 - £26000 per annum
Posted: 5 days ago

ITIL Incident Management Process Owner

London -
Harris Global
Urgent opportunity has arisen for an ITIL Incident Management Process Owner to join large project for a public sector client based in central London. Each process owner will be assigned one or more ITIL processes and held accountable for the delivery of those processes. As a process owner within a...
Salary: £0.00 per annum
Posted: 5 days ago

Incident Manager

London -
LA International
Essential skills and experience: *ITIL Intermediate certification with accreditation in Service Operations module. *At least 3 years experience in an IT Service Management environment, with specific experience in Incident Management... *Strong analytical skills with experience in Route Case Analysis (RCA), trending, management reporting, dashboard views and ability to develop and...
Posted: 5 days ago

Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensure Service Level Agreements (SLAs), Service Measures (SMs), Operational Level Agreements (OLAs) and Key Performance Indicators (KPIs) are met... Ensure that all cases owned are resolved in accordance with the SLA... So seeking applicants with the following experience and skills: Background in Service Desk, Customer Service or Service Management environments.....
Salary: £16000 - £18000 per annum + Benefits
Posted: 11 days ago

Java Engineer

London -
Executive Recruitment Services (ERS)
Develop custom workflows and integrations with ITSM and infrastructure components, such as Active Directory and email systems... Desired Skills: * Experience with ITIL and ITSM solutions. * Experience with SharePoint, Remedy, SQL Server, SSRS, and related products... * Experience working in a Microsoft Windows Server 2008/2012 environment... The successful candidate will be...
Salary: £25000 - £36000 per annum
Posted: 2 days ago

Service Desk Analyst

Birmingham, West Midlands (County) -
Millshill Recruitment Ltd
Managed Services, Cloud Services, Microsoft Office, Office365, Windows Server, Active Directory, Exchange, SQL, BMC Remedy, Footprints, ServiceNow, ManageEngine, Hornbill, LANDesk... Although not a deep technical role the you should have basic knowledge the following technical skillsets and Service Desk tools : Microsoft Office, Office365, Windows Server, Active Directory, Exchange, SQL, BMC...
Salary: From £20,000 to £22,000 per annum + Bens
Posted: 4 days ago

Release & Deployment Process Owner

City, London -
TEKsystems
My client a highly regarded government corporation is looking for a strong Release and Deployment consultant with experience working in the Public sector would be hugely beneficial, experience using BMC Remedy for ITSM processes, comes from an IT Support background, has previous experience in a Tower model or managed multiple...
Rate: £450 - £550 per day
Posted: 4 days ago

IT Support Analyst

London -
HAYS INFORMATION TECHNOLOGY
Experience supporting Windows (7 and above) and Office (2010 and above) - Experience in a 2nd line and/or unsupervised support role... - Working knowledge of Helpdesk Logging Systems (Remedy, Sunrise etc.) - PC Hardware & Software Installation/repair... - Diagnostic skills in Microsoft OS and Office suites (Windows 7 and above, Office 2007 and...
Salary: £25000.00 per annum + Benefits
Posted: 5 days ago

Infrastructure Engineer

Reigate -
Capita - ITIN
Required skills/experience: Familiarity with Windows Client & Server Operating Systems. Active Directory and Microsoft Exchange administration tasks... Knowledge of systems imaging exposure to WDS & SCCM. Knowledge of TCP/IP & DHCP based networks... ITIL based ticket management using a call logging CMDB such as BMC / SDE / REMEDY other... Customer and line...
Rate: £178.00 - £267.00 per day
Posted: 3 days ago

Major Incident Manager - Maidenhead

Maidenhead, Berkshire -
Earth Stream Global
Essential Skills: Demonstrable track record of working as an Senior Incident manager within a large and complex blue chip organisation; experience working as an Incident Manager with expert knowledge across data centre technologies such as: Windows/UNIX, RDBMS and storage; proven experience working in an Incident Management role where your...
Posted: 4 days ago

Remedy SME

City of London -
Hays IT - Uk Posting account
Essential: BMC Remedy Development and Service Request Management with overall knowledge of the Remedy ITSM Suite 7.6.04 Additional Requirements: * Complete software configuration tasks * Perform workflow development * User interface design * Production migration * Configure SLA's * Configure service request definitions including back-end process and fulfilment * Develop service requests using...
Posted: 18 days ago

Incident Manager

London -
TEKsystems
Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e... : ITIL Intermediate certification with accreditation in Service Operations module. At least 3 years experience in an IT Service Management environment, with specific experience in Incident Management... Strong analytical skills... User experience of BMC...
Rate: £350 - £450 per day
Posted: 5 days ago

Desktop Support

Reading -
Hays IT - Uk Posting account
My large, multi-national Client is urgently recruiting for a Desktop Support Analyst (2nd Line) to work in their Reading office. The role will be responsible for the delivery of desktop and associated services at local level. Also the managing day to day IT service issues affecting any component of...
Rate: £18.00 - £22.00 per day
Posted: 18 days ago