Jobs 1 to 15 of 74

Service Desk Analyst - Sector Leading Company (6 months)

City, London -
Burns Sheehan
Technical Support- 2nd Line, Desktop Support, IT Support, Infrastructure Support, Windows, Systems, Active Directory, Servers... -Knows the corporate environment where you have to log all work in a ticketing system (ideally ServiceNow or Remedy) and frequently updating tickets/end users... -Understands the ITIL concepts (certified is a big plus but...
Rate: £270 - £300 per day
Posted: 2 days ago

Service Desk Analyst - 1st Line, Sector Leading Company

City, London -
Burns Sheehan
Knows the corporate environment where you have to log all work in a ticketing system (ideally ServiceNow or Remedy) and frequently updating tickets/end users... - Understands the ITIL concepts (certified is a big plus but not a requirement) Skills in... Required Certifications: - Basic CompTia A+ certification. Technical Support- Desktop Support,...
Salary: £30000 - £33000 per day + benefits
Posted: 3 days ago

BMC Remedy Contract Roles - MyIT & Smart IT

City of London -
Interquest - IQ ESM
We have upcoming BMC Contract roles for Technical Consultants and Project Managers with MyIT and Smart IT technical experience. These roles will be onsite in London and will be a full technical implementation project (end to end) and we've been asked to find resources in the BMC MyIT and...
Rate: £350 - £450 per day
Posted: 3 days ago

Service Request Analyst

London -
Hays IT - Uk Posting account
The candidate is responsible for initial validation of all service requests submitted and managing to fulfilment within the agreed SLA. Skills and Knowledge * At least 1 year ITIL Service Request Management experience ITIL Foundation level qualification is mandatory... * Knowledge of Service Management tools (Remedy for example) would be beneficial... â-...
Rate: £350.00 - £410.00 per day
Posted: 4 days ago

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 16 days ago

CSI and Risk Manager

City, London -
Executive Recruitment Services (ERS)
The successful candidate will have proven background in designing and implementing ITIL improvement plans, project management, supplier relationships and delivering complex ICT service management programs. ITIL certification will be essential as well as ISO 9001Quality Management System certificate or demonstrated experience and use of BMC remedy for ITSM processes. The...
Salary: £70000 - £80000 per annum
Posted: 4 days ago

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £23,000 to £25,000 per annum plus benefits
Posted: 3 days ago

End User Computing Engineering Lead

London -
TEKsystems
Ultimately responsible for the successful delivery of the project/phase to the Service Management organisation... Provide engineering support to the Service Delivery Manager including participation in quality and service improvement initiatives, providing leadership for any technical initiatives... : Must have the following listed capabilities, attributes or equivalents: Engineering Phase Lead (On-...
Rate: £400 - £500 per annum
Posted: 2 days ago

Service Transition Analyst

London -
Hays IT - Uk Posting account
That has worked in configuration management in the last few years and experience within service management and have a technical understanding of infrastructure particularly in Networks, VmWare and Citrix. Also experience of working in an ITIL environment and able to read high level designs and low level designs as well...
Rate: £330.00 - £365.00 per day
Posted: 17 days ago

Service Desk Analyst

Leicester, Leicestershire -
Experis Ltd
GBP 20,000 + GBP 2,200 Shift Allowance. My client is seeking An enthusiastic, talented, focused and service orientated technician who has a good understanding of operating to support the 1st Line function. It is essential you have previous experience in the financial services sector and a service desk centre...
Salary: £20000.00 per annum + £2,200 Shift Allowance
Posted: 2 days ago

Junior IT Infrastructure Engineer

Reigate -
Capita - ITIN
Active Directory and Microsoft Exchange administration tasks... ITIL based ticket management using a call logging CMDB such as BMC / SDE / REMEDY Auditing of security logs/ Antivirus / Syslog etc... Your knowledge should include; Familiarity with MS Windows Client & Server Operating Systems Knowledge of Active Directory Knowledge of TCP/IP & DHCP based...
Salary: £20000 - £22000 per annum + Benefits
Posted: 6 days ago

Service Manager- SIAM, Test Tools, Remedy

City, London -
Executive Recruitment Services (ERS)
Service Manager- Service Validation and Test Process Owner... My client is looking to hire an experienced ITSM professional who will be responsible for service validations and test processes, governance and assurance, managing escalations, delivering necessary process training and managing process performances. It is priority that the applicant has a strong...
Salary: £55000 - £60000 per annum
Posted: 4 days ago

SWAN - First Line Support

Glasgow -
Capita - ITIN
SWAN (Scottish Wide Area Network) is a result of the McClelland review of Scottish Public Sector ICT Infrastructure and recommendation of the delivery of a single public sector communications network infrastructure... Connectivity with the Internet; Interconnection with other UK-wide Public sector networks such as JANET and PSN; Domain Name...
Salary: £20000.00 per annum
Posted: 3 days ago

APPLICATIONS SUPPORT ANALYST, Surrey to £30k + Pkg

Guildford, Surrey -
Eutopia Solutions Ltd
Any IT Service Management tool (esp Frontrange Heat) or experience supporting ANY application (again, ANY SME will do - but Heat, Remedy, ServiceNow, SupportWorks, Assyst, ServiceWise, ChangeGear, Vivantio, LanDesk, NimSoft, TCPDesk, SmartCloud experience preferred) * Good understanding of workflow management, SQL and reporting (ITIL a plus) * Good understanding of server technologies inc...
Salary: £23500.00 - £29500.00 per annum + package
Posted: 5 days ago

Service Desk Analyst - Ref: 2015-1248

City, London -
Bell Integration
Administering user accounts in Active Directory, Exchange... Respond to and manage intranet support requests... Experience with service management software (i.e. Service-Now, Remedy, etc.) Advanced knowledge of PC hardware set-up and configuration (including printers and wireless devices) Strong knowledge of Microsoft based operating systems with emphasis on Windows...
Posted: 10 days ago