Berkeley Square - Talent Specialists in IT & Engineering
stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »
assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMCRemedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work more »
clean and transform data Orchestrating and optimising data pipelines Identifying root cause issues of poor data quality and working with data owners to help remedy Securing data access Supporting data science teams and other users in their data acquisition Creating data models Ensuring new models, reports and data architectures more »
management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience Experience using ITSM tools such as ServiceNow/Remedy would be desirable Exposure to management of ticket queues and resolution ServiceNow An excellent troubleshooting mentality with the ability to visualise a problem or more »
enhance the compliance culture. Ensuring that the company’s risk register is up to date and putting in place effective procedures and controls to remedy these risks. Background requirements The ideal candidate will: Have a degree in Business, Finance, Legal or a related field, or equivalent. Have a compliance more »
coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The more »
Farnborough, Hampshire, South East, United Kingdom
TREVETT PROFESSIONAL SERVICES LTD
all times. Supervising and monitoring of sub-contractors work whilst they are on site undertaking maintenance. Ensure Computer Based Maintenance systems, e.g. Cerm View, Remedy, Concept, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured. Person Specification A good basic more »
need to perform detailed, remote diagnostics on tickets raised, looking to resolve issues where at all possible. In circumstances where you determine the best remedy is an onsite engineer, you will escalate this need within our group, ensuring the engineer is dispatched and briefed on the issues found. Being more »
