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Contract Services Delivery Specialist

Warwick, Warwickshire -
Accenture
Scope of service & related metrics & SLA... Assess account delivery against all aspects of ITIL service management... Relationships: Reports to: Service Delivery Lead... Qualifications: Education: Degree in IT or related technical subject... Knowledge and Skill Requirements: Management of IT Service Delivery... Escalated major incident management... SLA management. Understanding of QA processes...
Salary: From £30,000 to £38,000 per annum
Posted: 7 days ago