Sr Manager, IT Operations
- Hiring Organisation
- myGwork - LGBTQ+ Business Community
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
willingness to roll up your sleeves will be critical for success. The position requires broad IT understanding in enterprise technology and hardware, networking principles, management systems, productivity applications and service desk operations to meet the IT department service level objectives. What You'll Do Lead, mentor and develop … work day Ensures prompt handling of internal service desk requests, with an accurate assessment of issue severity and business impact. Daily ticket maintenance and management, ensures the requestor stays informed and SLA objectives are reached User adds, moves, and changes Manage the IT Operations coordination for office relocations ...