3 of 3 Resource Management Jobs in Hampshire

design project managing the transition from concept to market ready solution. Define programme objectives, deliverables, and key milestones aligned with business goals and customer needs. Develop detailed project plans, resource allocation strategies, and risk management processes. Coordinate execution across cross functional teams, including aligned practises, service delivery, operations, marketing, customer success, and sales. Responsible for the business communications … as Service Descriptions, datasheets, pricing models, onboarding guides, and delivery runbooks. Establish and monitor key performance indicators (KPIs) to ensure services meet operational, financial, and customer experience standards. Manage resource planning, budget tracking, and risk mitigation throughout the service design and launch process. Facilitate regular projects meetings to monitor progress, resolve issues, and drive alignment. Act as the primary … learned, and drive process improvement. Provide comprehensive reporting to senior stakeholders, including progress updates, financial tracking, and KPI performance. Qualifications 3+ years of experience in service portfolio/programme management, preferably with a focus on services, PMP/PMI certification is a plus. Proven track record of managing and delivering complex, cross-functional service or product delivery programmes within More ❯

ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance: Ensure that More ❯

As one of our flagship programmes continues to grow, we're expanding our implementation team to support both Agile and Fixed-Price delivery. Previously, many of these coordination and management responsibilities sat with the Programme Lead. To maintain momentum and ensure excellence across all contract elements, we're recruiting a Deputy Implementation Manager to share ownership of Agile delivery … The Deputy Implementation Manager will: • Lead and manage all Agile elements of the contract • Confirm scope, produce forecasts, and ensure accuracy of reporting data for billing • Own the risk management process and escalate critical risks to the wider Programme Lead • Provide management oversight across testing, security, and service-delivery workstreams • Track and report progress, both internally and to … the on-site escalation point for CGI work-stream leads and Authority stakeholders • Deputise for the Programme Lead, ensuring continuous representation and on-site presence Key Duties & Responsibilities • Risk Management & Mitigation: Maintain the risk register, drive mitigations, and flag critical issues • Progress Tracking: Monitor and report progress against Fixed-Price and Time & Materials deliverables • Resource Management & Coordination More ❯