Jobs 1 to 15 of 105

Service Desk Specialist

City of London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, Record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... Skills and Experience: Pro-...
Posted: 10 days ago

Service Desk Specialist

City, London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, Record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... Skills and Experience: Pro-...
Posted: 10 days ago

Problem Manager

Nottinghamshire -
Capita - ITIN
The successful applicant will have responsibility for delivering BAU operational activity for customers/clients focusing on Problem Management process adherence within their division... Responsibilities include: * Helps delivery a Problem Management capability that supports IT infrastructure services which require 24x7 supports... * Negotiates and influences across the key business stakeholders and operates...
Salary: £25000 - £30000 per annum + Benefits
Posted: 16 days ago

IT Service Management Analyst

Basingstoke, Hampshire -
Spectrum IT Recruitment (South) Ltd
will include: Co-ordination of all activities required to detect problems that potentially the IT service by analysis of Incident Management data. Preparation and presentation of Root Cause Analysis for internal and external SLA requirements. Use of the Service Management System to update relevant information... will have the following skills...
Salary: £26500 - £33000 per annum + Benefits
Posted: Yesterday

Application Support Analyst - Oracle Database, SQL Linux, Crystal Repo

London -
Online Recruitment Corporation Ltd
The operational team are responsible for managing and maintaining application systems & infrastructure across multiple Oracle databases on Linux & Unix Servers. The role would include analysing and resolving functional and application issues, Including incident management, problem management & root cause analysis... Hands-on and working experience of Oracle Database, Crystal Reports and...
Posted: 2 days ago

Problem Manager - Maidenhead, Berkshire

Maidenhead, Berkshire -
EarthStream Global
Essential Skills: demonstrable track record of working as an IT Problem manager within a large and complex blue chip organisation; proven experience working in a pure Problem Management role where your sole focus is around building and implementing problem management strategy (this is not a hybrid incident / problem role); sound...
Salary: From £55,000 to £65,000 per annum
Posted: 3 days ago

IT Support

Skipton, North Yorkshire -
Harvey Nash plc
Microsoft, Windows, Server, Active Directory, Windows XP, Windows 7, Windows 8, VMware, vSphere, Cisco, Microsoft System Centre, ITIL... Key Skills and Experience: * Microsoft Windows Server 2003, 2008 (2012 would be advantageous) * VMware. * Microsoft Active Directory (not just setting up user accounts- going further) * Windows XP, Windows 7, Windows 8 knowledge.
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 4 days ago

Infrastructure Analyst

Stafford, Staffordshire -
Timothy James Consulting Ltd
Assist in Project implementation, supplier management and 3rd line support... Support and guidance for day-to-day activities offering 3rd line support as part of the team Provide incident and problem root cause analysis, on call support and server management. Provide key support and documentation in the on-going development,...
Salary: Negotiable
Posted: 2 days ago

Insight Analyst - Service Recovery

Hounslow, London -
British Airways
At British Airways your insight and analysis can reach people on a whole new scale. At BA, over 38,000 people in a wide variety of roles work together to fulfil our promise to over 36 million passengers every year. And, championing the use of customer data, you'll ensure...
Posted: 23 days ago

Field Support Engineer - 2nd Line - Law firm - MSCE - 27/28k

London -
Vertical IT
Field Support Engineer - 2nd Line - MCSE - London - (ITIL, Active Directory, MCSE, CCNA, VP) ENTERPRISE CLIENT - NOT MANAGED SERVICE PROVIDER... - Recognised certifications of the Microsoft Office Suit products, Active Directory, Exchange and Windows server versions (2003, 2008, 2012, and Windows 7/8) - Working knowledge of TCP/IP, DNS, WINS and DHCP. -...
Salary: £20000 - £27000 per annum
Posted: 4 days ago

Field Support Engineer - 2nd Line - MCSE - London - (ITIL, Active Directory,) PERM

Central London -
Lorien Resourcing - Vertical IT
The 2nd Line Support Engineer will also work in conjunction with the support teams to provide best practise resolution, front line problem management and root cause analysis. The 2nd Line Support Engineer will incidents are resolved within SLA periods and will manage and maintain ticket backlog to the agreed KPI'...
Salary: £25,000 - £30,000 per year
Posted: 2 days ago

Service Desk Analyst

Welwyn Garden City, Hertfordshire -
Connectus
Responsibilities: * Support day-to-day aspects of the level 3 Migration calls of Active directory during business hours. * Meet the SLA and QOS level... * Designing and planning of AD, DNS, DHCP and Hyper V. * Migration and consolidation of Active directory. * Provide L3 level support on AD, Monitoring and Reporting (1.)...
Rate: £154.55 per hour
Posted: Yesterday

2nd Line Support Engineer - Law Firm - C.London - 27k + Bonus

London -
Vertical IT
The 2nd Line Support Engineer will also work in conjunction with the support teams to provide best practise resolution, front line problem management and root cause analysis. The 2nd Line Support Engineer will incidents are resolved within SLA periods and will manage and maintain ticket backlog to the agreed KPI'...
Salary: £27000 per annum + Bens + Bonus
Posted: Yesterday

DV Cleared Incident Manager

Reading, Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared Incident manager to join a fantastic company based near Reading... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (Desirable) Knowledge. *Knowledge and understanding of IT...
Rate: £30.90 - £43.28 per hour
Posted: 3 days ago

Application Support Engineer / Systems Engineer - £400 - £425 Per Day

Reading, Berkshire -
Coal IT Services
Core Technologies: Windows Server... Microsoft IIS, SQL 2005/2008. Scripting - Ideally PowerShell... Demonstrated exceptional analytical and problem solving skills. Strong technical knowledge of current network protocols, operating systems, and standards, including TCP/IP, DNS, MPIO, FC, iSCSI. Strong technical experience with server technologies such as Microsoft IIS, SQL 2005/2008....
Salary: From £400 to £425 per day
Posted: 3 days ago