Jobs 1 to 15 of 122

Service Desk Engineer

City, London -
Ashdown IT
Ideal candidates for the role will have demonstrable experience of: * Performing root cause analysis. * Providing support to internal customers following ITIL best practice support processes. * Working in an SLA driven environment. * Administering Active Directory, File & Folder permissions. * Installing, operating and supporting customers on Microsoft Office... Candidates with the ITIL v3...
Salary: £30000 - £32000 per annum + exceptional benefits
Posted: 10 hours ago

Incidents And Problem Analyst

London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to customer experience revenue collection services and systems, ensuring that the relevant support group undertake restoration and root cause analysis activities, in line with the Contracted SLAs. You will be...
Rate: £300.00 - £350.00 per day
Posted: 23 days ago

Service Manager

Chesterfield, Derbyshire -
Royal Mail - AMS
As a Service Manager your skills and qualifications will ideally include: Have strong analytical capabilities and excellent communication skills. Have experience in Service Management and Service Level Agreements... Experience of working in an ITIL compliant environment (ITIL qualified) Excellent track record of managing suppliers in reaching successful outcomes... Drive and...
Salary: Excellent Salary & Benefits
Posted: 2 days ago

Service Desk Specialist (ITIL / Incident Management)

London -
ANSON MCCADE
Accountable for the coordination of communications Service Desk Specialists (ITIL / Incident Management) shall act as the single point of contact and will manage all response activities to Record and resolve incidents, events or performance degradation, relating to Services and Systems, ensuring that the relevant support group undertake restoration and root...
Rate: Up to £300 per day
Posted: 4 days ago

Test & Configuration Analyst - Active Directory - ITIL ,Agile

Northampton, Northamptonshire -
Emponics Ltd
Active Directory , ITIL , Agile .Client is based in Northampton but commutable from Bedford, Milton Keynes , Rugby and Coventry ... Knowledge or understanding of ITIL and Agile methodology would be highly advantageous. Good understanding of infrastructure including DNS, DHCP and. Active Directory. , Group Policy management and analysis Good understanding of Windows 7...
Salary: £30000 - £42000 per annum + bens
Posted: 3 days ago

Support Analyst

Reading, Berkshire -
83Zero
The world’s leading SMS Service provider is looking for a Support Analyst to join their dynamic and growing team... - To be an ambassador for not only the company, but any partners whose customers you could be representing at any time - Work proactively to ensure optimal support relating to o...
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday

Problem Co-ordinator

Atherstone, Warwickshire -
TNT Global IT
Knowledge of Service Management Tools. A good understanding of ITIL V3 at least to foundation level, specifically around change, release, service and problem management. A good IT background in IT infrastructure (UNIX, NT, Windows, LAN/WAN/VLAN, firewalls, web servers, etc) and. /or systems and application development (Oracle, Java, UNIX,...
Salary: Competitive Salary + Benefits
Posted: 15 days ago

Escalation Manager / Incident Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: 2 days ago

eTrading Support Analyst - Fixed Income/Rates - Front Office

London -
Nicoll Curtin
The prime responsibility of this team is to provide a fully functioning trading and risk system and support the infrastructure for the Fixed Income business globally... You will have excellent business coverage across all of Fixed Income, including Derivatives... Incident/Problem Management. ITIL governance. Incident / Problem Management experience. Root cause...
Salary: £45000 - £75000 per annum + Bonus + Benefits
Posted: Yesterday

DV CLEARED IT Problem Manager

Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared IT Problem Manager to join a fantastic company based in the Reading area. MUST BE DV CLEARED... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (...
Salary: £30000 per annum + £1,200 DV allowance
Posted: 4 days ago

Support Engineer (2nd Line)

Chertsey, Surrey -
TLP Consultancy Ltd.
Root cause analysis and problem management of PC issues. *Managing and troubleshooting Active Directory, File Server, Hyper - V... The successful candidate must have the following skills/experience: *2nd line technical support experience with Windows 7, Office 2007/2010/2012, Windows Server 2003/2008/2012, PC security systems, multiple VLANs, LAN...
Salary: £27000 per annum
Posted: 2 days ago

2nd Line Support Engineer - Croydon - 28k + benefits

Croydon, Surrey -
Vertical IT
SKILLS: Windows, Active Directory, Exchange, Networking; of TCP/IP, DNS, WINS, DHCP, VMWare, Citrix, Networks, Replication, Backup... * Recognised certifications and/or relevant experience of the Microsoft Office suite of products, Active Directory, Exchange and Windows server versions including 2003, 2008, 2012 and Windows 7 and 8. * Good working knowledge of...
Salary: £25000 - £30000 per annum + excellent benefits inc bonus
Posted: Yesterday

Support Specialist. £20-30k, Clevedon, North Somerset

Clevedon, Avon -
Xist4 IT Recruitment
MS SQL Server. - Windows 2003 / 2008 Server. - MS SharePoint. - MS IIS. - MS CRM... About the Role: This Support Specialist - Application Support / Product Support / Software Support ( Windows 2003 / 2008, MS SQL Server, MS IIS, MS SharePoint, MS Exchange, MS IIS ) role will involve: - Problem solving in Microsoft server environments and applications... -...
Salary: £20-30,000 + Bens
Posted: 3 days ago

Service Manager-Hosting, Managed Services

City, London -
Harvey Nash plc
The role: Manage high revenue, most important and potentially complex customers as a value adding, paid for ITIL based service... To be the customer advocate and drive and support continuous improvement programmes, to ultimately deliver best in class, service management throughout the lifecycle of the relationship, focusing on business outcomes...
Salary: £40000 - £45000 per annum + £5k Bonus + Benefits
Posted: 6 hours ago

3rd Line Infrastructure Specialist - Dartford

Dartford, Kent -
Allied Worldwide
Windows 2008 / 2012 configuration, administration - Active Directory Configuration, administration - Exchange 2010 / 2013 configuration, administration - Hyper-V configuration, administration, management - SCCM, SCOM 2010, 2012 configuration, administration - VMware administration - SQL server configuration, administration - SharePoint server administration - NAS storage - NetApp/Dell/HP administration - Proficiency in SQL developer; familiarity with MySQL, Oracle, Microsoft SQL...
Posted: 11 days ago