2 Root Cause Analysis Jobs in Croydon

the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing root cause analysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate root cause analysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »

and efficient support to the Operational and Technical managers, MTL and Team Leader/s, including completion and submission of end-of-shift reports, root cause analysis, fault logging Identify the root cause of automation faults/breakdowns and prioritize corrective actions to meet operational more »