health, performance, and availability of infrastructure components and applications. Configure alerting mechanisms to notify teams of potential issues and proactively address them before they impact users. Incident Response and RootCauseAnalysis: Participate in incident response activities to identify, troubleshoot, and resolve incidents. Communicate incident status and updates to ensure both internal and external customers are fully … informed. Conduct rootcauseanalysis to determine the underlying causes of incidents and implement preventive measures to avoid recurrence. Performance & Cost Optimization: Analyze system performance metrics and identify opportunities for optimization. Tune infrastructure components, optimize configurations, and implement performance enhancements to ensure optimal performance and resource utilization. Security and Compliance: Implement security controls, and respond to security More ❯
software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough rootcauseanalysis and document findings for future reference. Change Management More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
incidents and investigations Reviewing, tuning and enhancing detection rules, alerts and playbooks in SIEM/SOAR tools Providing mentorship and technical guidance to SOC analysts Driving post-incident reviews, rootcauseanalysis and continuous improvement Conducting proactive threat hunting and supporting compliance/audit requirements Collaborating with wider IT/security teams to improve detection and response … capability What you'll bring 3+ years' experience in a SOC or security operations role Strong knowledge of incident detection, response and threat analysis Hands-on experience with SIEM, SOAR and endpoint detection tools Excellent problem-solving, analytical and communication skills A degree in a relevant subject or equivalent experience Relevant certifications such as GCIA, GCIH, CEH or CompTIA More ❯
escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct rootcauseanalysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯
Databricks, balancing cost and performance Ensure access controls, GDPR compliance, and security standards Work with other stakeholders on system changes and reporting needs Act as the escalation point, driving rootcauseanalysis and preventative measures. Mentor colleagues and promote best practice in data engineering Build expertise in Unity Catalogue and other governance tooling Essential Strong experience designing More ❯
Databricks, balancing cost and performance Ensure access controls, GDPR compliance, and security standards Work with other stakeholders on system changes and reporting needs Act as the escalation point, driving rootcauseanalysis and preventative measures. Mentor colleagues and promote best practice in data engineering Build expertise in Unity Catalogue and other governance tooling Essential Strong experience designing More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
make a lasting impact. What you'll be doing Leading the response to all major incidents, ensuring timely investigation, resolution and communications to stakeholders Driving structured post-incident reviews, rootcauseanalysis and tracking actions to completion Managing and chairing Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Carnival Corporation & plc
to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and rootcauseanalysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer More ❯
Understanding of Networks, Routers, DMZ and Switches. Extensive Core Linux administration skills. Core MS Windows administration skills. Experience of VMware vSphere virtualisation systems. Good understanding and ability to perform rootcauseanalysis across a range of protocols and topologies (TCP/IP, HTTP& HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or More ❯
shape the future of naval power. You'll guide change, solve complex problems, and ensure the highest standards of safety, quality, and performance. Every day will bring variety - from rootcauseanalysis to technical reporting - with the chance to grow your skills and move towards Chartered status. What you'll need: Degree in Mechanical/Marine Engineering … membership of a relevant professional body (working towards CEng) OR relevant industry experience Knowledge of mechanical systems such as (fluid/power) and their principles Strong analytical and failure analysis skills Understanding of safety and governance in defence or commercial engineering If you're curious to hear more, apply now and we'll be in touch More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Gold Group
activity ensuring defined objectives are achieved, whilst continually maintaining safety, quality, and service requirements Being responsible for providing mechanical systems engineering capability across a broad set of challenges including rootcauseanalysis, requirements derivation, and technical report writing, to meet the needs of COM internal projects and the customer programmes You will also be exposed to various … Engineer status Knowledge of marine systems, in particular fluid systems, power systems, with an understanding of the underlying principles that govern their operation Experience with system analytical and failure analysis techniques An understanding of defence or commercial industry safety and engineering governance processes This really is a fantastic opportunity for a Marine Systems Engineer to progress their career. If More ❯
NoSQL database technology and infrastructure. The role will contribute to solution engineering and support as well as being responsible for delivering database projects, maintaining running systems and performing problem analysis and troubleshooting. The individual should be well versed in database administration and engineering practices and principles. The individual will share the responsibility of overall database build, deployment and support. … upgrade and maintain databases in production and non-production environments, including DR and patching activity. Responsible for responding to and analysing high severity calls, working to resolution and providing rootcause analysis. Planning and implementing proactive measures for reducing the down time for production environment, as well as capacity management activity and reporting. Database administration for off the … scripts for DB automation and application maintenance. Provide technical expertise and hands-on support in consolidation and migration of databases to new hardware and platforms. Proactive and reactive performance analysis, monitoring, troubleshooting and resolution of escalated Level 2 and Level 3issues. Work closely with Infrastructure engineering, product development, business operations, and technical operations to ensure delivery of database services More ❯
a Production Engineer in Andover. Provide technical support to production and engineering teams. Lead product validation and ensure compliance with specifications and quality standards. Troubleshoot technical issues and support rootcause analysis. Implement continuous improvement initiatives focused on quality, efficiency, and waste reduction. Develop and improve production processes, SOPs, and engineering documentation. Requirements as a Production Engineer in More ❯