Service Manager
Peterborough, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
IT Naturally | B Corp | MSP
and 2 incidents, ensuring that they are resolved in line with the business defined major incident policy, process, and communication plan. Responsible for conducting root cause analysis on all priority 1 and 2 incidents, seeking, and addressing process failures to identify lessons learnt and continuous improvements. Contribute more »
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