5 of 5 Root Cause Analysis Jobs in South Wales

with Vendors and Suppliers alike. Responsible for the resolution of Incidents raised against Configuration and Discovery tools, ensuring Incidents are resolved within SLA and Root Cause Analysis is completed and acted on where appropriate. Measure, monitor and report on the quality of the data in the Configuration … Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations. ITIL Service Management Accreditation. Strong Data Science/Analysis and reporting skills Able to produce good quality documentation & Architecture Diagrams (Visio) and processes. BMC Discovery TPL (Tideway Pattern Language) experience. Understanding ...

policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. ...

that makes their outputs usable for downstreamsystems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure … networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code ...

Incident Management Oversee technology change cycles including release planning, testing and deployment Partner with Change/PMO for smooth delivery Lead incident management including root‐cause analysis Supplier & Tender Management Lead technical input into tenders, supplier evaluations and contract reviews Maintain strong supplier relationships ensuring service performance ...

inform future strategy and investment. Support disaster recovery planning, testing, and resilience uplift. Lead major incidents and problem resolution, ensuring effective coordination and strong root-cause analysis. What You'll Bring Strong understanding of L2/L3 networking, hybrid-cloud environments, data centre operations, and service resilience. Experience ...