9 of 9 Root Cause Analysis Jobs in South Wales

depending on experience and the team work in a hybrid pattern 3 days per week in Bridgend. This is a key role focused on managing high-impact incidents, driving root cause analysis, and ensuring continuous service improvement across global technology operations. Key Responsibilities Lead and coordinate Major Incident resolution efforts Communicate effectively with stakeholders during incidents Conduct … post-incident reviews and support root cause analysis Maintain high-quality documentation and reporting Identify trends and proactively mitigate risks Collaborate with global support teams to restore services quickly Drive continual service improvement initiatives Key Requirements 5+ years in IT Service Management Strong communication and multitasking skills Solid understanding of infrastructure and applications ITIL Foundation certified What More ❯

performance, availability, and security Troubleshoot and resolve incidents, escalating toLevel 3 support teamswhen necessary Liaise with Level 3 engineers to ensure timely resolution of complex issues and to support root cause analysis Document escalation paths and maintain clear communication channels between support tiers Support patching, upgrades, and configuration changes across infrastructure Collaborate with engineering and security teams More ❯

and issues. Develop and manage detailed project plans, schedules, budgets, and financial performance, including resource and timesheet approvals. Drive risk management, issue resolution, and scope/change control, using root cause analysis and corrective actions where needed. Partner with Programme Managers, technical leads, and PMO teams to align delivery and share best practices. Promote continuous improvement in More ❯

relevant Chapter. Responsible for effectively administrating Chapter member's compensation, benefits and promotion processes. Responsible for enabling Squads to meet their expected outcomes by supporting them in problem identification, root cause analysis, and decision-making. Responsible for improving Squad performance by applying effective performance management controls leveraging input from relevant Squad Lead and Product Owners and providing … deployment. Extensive knowledge and experience with design & development of solutions for Guidewire ClaimsCentre. These can be gained through the full stack of technologies relevant to achieving business value (Technical Analysis, UI Design, Integrations, Cloud Engineering, Testing, Deployment, etc.) Knowledge of identification and management of specific engineering, design and testing standards and practices that comply with internal organisation IT governance More ❯

The Role:Manage high-priority and major incidents through to resolution.Assess business impact and urgency of incidents.Accurately document incident recovery processes.Support incident reviews, planning meetings, and action tracking.Assist in root cause analysis and problem investigations.Maintain and update incident and problem tickets.Follow Problem Management processes during post-incident reviews.Generate reports with key metrics for incident and problem management.Assist More ❯

the National IT Technician: Utilise business requirements for the creation of test scripts and their execution Raise concise defects and provide testing support required for their resolution Support with root-cause-analysis into discovered defects and/or errors Support with the coordination of internal and external testing, with third party vendors and/or IIT developers More ❯

system. Conducting network pressure testing and leakage detection. Performing basic onsite water quality tests with portable kits and undertaking aesthetic water quality tests for appearance, taste, and odour. Undertaking root cause analysis investigations following customer complaints, network events, and/or sample failures. What We Are Looking For Technical competence in water mains laying and water network More ❯

depending on experience and the team work in a hybrid pattern 3 days per week in Bridgend. This is a key role focused on managing high-impact incidents, driving root cause analysis, and ensuring continuous click apply for full job details More ❯

efficient, high-quality support. Ensure business systems continuity, disaster recovery, and risk mitigation. Provide second and third-line support for core applications, integrations, and custom solutions. Troubleshoot issues, conduct root cause analysis, and implement preventive measures. Advise on solutions, evaluate risks, and support business case development. Gather, document, and translate requirements into functional solutions. Implement configuration or More ❯