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IT Support Technician

Haywards Heath -
Fixed Recruitment
Monitor and resolve requests according to Service Level Agreements (SLA) Log and manage issues with 3rd parties, ensuring service levels and user updates are maintained... Root cause analysis - identifying underlying root causes for recurring issues... Knowledge of MS Office 2010 and Windows 7... Knowledge of Service Management techniques. Knowledge of...
Salary: £21218 - £31828 per annum + Benefits
Posted: 11 days ago