2nd Line IT Support Engineer
- Hiring Organisation
- Digital Waffle
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £38,000 per annum
lifecycle management). Support Microsoft 365 services , including Exchange, Teams, and SharePoint. Assist with Azure infrastructure and understanding of cloud resource fundamentals. Support SAN storage environments and understand storage architecture basics. Perform remote troubleshooting of technical incidents and service requests. Work within an ITSM ticketing system , managing incidents, prioritisation ...