Service Administration and Training Coordinator
Bristol, Avon, South West, United Kingdom
MSA Safety
trainings administration, service partner administration UK In-house Service Administration How is it accomplished/Key Performance Indicators? Service Quotations Process service quotations in CRM Process maintenance contract quotations in CRM Preparing Service Tenders Providing information requested by the customer referring to quotations Providing all relevant documents to … fulfill a service quotation Align with Sales and Service to provide customer solution Service Orders Enter Service orders in CRM Enter Service contracts in CRM (incl. templates and IBase) Scheduling of appointments for non-contract related service orders Align with Service Channel Partner and process assignment orders to … Qualifications Min. 2 years experience in Customer Support function Solid understanding of common business processes and general business acumen Knowledge in SAP, CRM, MS Office Basic Technical understanding Customer-focus attitude Experience in a Multi-national company Technical or commercial education/qualification (i.e. commercial or technical more »
Employment Type: Permanent
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