Key skills required As a Senior Service Desk Analyst, you will bring: Strong knowledge of Windows 10/11, Microsoft 365 (Exchange Online, Teams, SharePoint), Entra ID (Azure AD),SCCM and Microsoft Intune Experience with Active Directory, Group Policy, and PowerShell scripting Familiarity with ITIL best practices and incident, request, and service level management Excellent customer service and communication skills More ❯
Key skills required As a Senior Service Desk Analyst, you will bring: Strong knowledge of Windows 10/11, Microsoft 365 (Exchange Online, Teams, SharePoint), Entra ID (Azure AD),SCCM and Microsoft Intune Experience with Active Directory, Group Policy, and PowerShell scripting Familiarity with ITIL best practices and incident, request, and service level management Excellent customer service and communication skills More ❯
Services Administering and optimizing Office 365 and Azure environments Supporting Citrix , VMware , and core server infrastructure Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP) Deploying images using SCCM and supporting Windows 10/11 OS Delivering excellent support for Microsoft Teams Monitoring server backups and ensuring software/hardware orders are fulfilled Managing Microsoft licensing and ensuring compliance More ❯
Services Administering and optimizing Office 365 and Azure environments Supporting Citrix , VMware , and core server infrastructure Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP) Deploying images using SCCM and supporting Windows 10/11 OS Delivering excellent support for Microsoft Teams Monitoring server backups and ensuring software/hardware orders are fulfilled Managing Microsoft licensing and ensuring compliance More ❯
london (feltham), south east england, united kingdom
Avolta
Services Administering and optimizing Office 365 and Azure environments Supporting Citrix , VMware , and core server infrastructure Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP) Deploying images using SCCM and supporting Windows 10/11 OS Delivering excellent support for Microsoft Teams Monitoring server backups and ensuring software/hardware orders are fulfilled Managing Microsoft licensing and ensuring compliance More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
licence management Active Directory and Azure AD (Entra) management Skills working with cloud infrastructure (AWS or Azure) Understanding of Data networking Knowledge of firewall requirements Windows 11 Laptop management, SCCM, Intune, Autopilot Provision of email services, and email routing technologies (eg M365 Exchange Online/Hybrid Exchange) Mail protection e.g. Mimecast Security and Threat management in an enterprise environment (eg More ❯
in on-call support rota and out-of-hours operational activities. Essential Skills & Experience: Strong expertise in Microsoft Windows Server and Desktop environments. Experience with Microsoft systems management tools (SCCM, SCOM). Knowledge of Active Directory, replication, Group Policy, and authentication protocols. Familiarity with Cloud/SaaS services, including Microsoft Azure. Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load More ❯
different PC operating systems (Windows 7, 10) Handling end users' incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support - Break fix & Service Requests Desktop/Laptop/Network Printers Management. Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) Image Deployment VDI More ❯
as DNS, DHCP, TCP/IP, and VPNs. Familiarity with remote desktop tools and IT ticketing systems (e.g., ServiceNow, Jira, or similar). Direct experience with imaging tools (e.g., SCCM, MDT, or Intune). Understanding of cybersecurity best practices, endpoint protection, and patch management. Basic scripting skills (PowerShell, Bash, or Python) are a plus. Soft Skills: Strong analytical and critical More ❯
as DNS, DHCP, TCP/IP, and VPNs. Familiarity with remote desktop tools and IT ticketing systems (e.g., ServiceNow, Jira, or similar). Direct experience with imaging tools (e.g., SCCM, MDT, or Intune). Understanding of cybersecurity best practices, endpoint protection, and patch management. Basic scripting skills (PowerShell, Bash, or Python) are a plus. Soft Skills: Strong analytical and critical More ❯
other team members within the IT team and the wider business. Essential and Proven Technical Experience & Skills Windows 11 migration Autopilot (Hybrid Joined) Intune Defender for Endpoint Bit Locker SCCM Active Directory/Azure EntraID Desirable Technical Experience & Skills Ivanti Intune App Packaging M365 (Office Apps) PowerShell/Scripting Main Responsibilities: Accepting, prioritising and resolving Project defined tasks within agreed More ❯
Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. Technical Skills Strong Windows/macOS troubleshooting skills. Familiar with Active Directory, Intune, SCCM, and Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure More ❯
Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. Technical Skills Strong Windows/macOS troubleshooting skills. Familiar with Active Directory, Intune, SCCM, and Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure More ❯
Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. Technical Skills Strong Windows/macOS troubleshooting skills. Familiar with Active Directory, Intune, SCCM, and Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure More ❯
london (city of london), south east england, united kingdom
UST
Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. Technical Skills Strong Windows/macOS troubleshooting skills. Familiar with Active Directory, Intune, SCCM, and Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure More ❯
/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms like MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For More ❯
/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms like MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For More ❯
/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms like MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For More ❯
london (city of london), south east england, united kingdom
Inara
/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms like MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For More ❯
or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to support senior users effectively Awareness of information security best practices Confident troubleshooting a range of hardware, network, and application issues More ❯
or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to support senior users effectively Awareness of information security best practices Confident troubleshooting a range of hardware, network, and application issues More ❯
london (city of london), south east england, united kingdom
ARC IT Recruitment
or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to support senior users effectively Awareness of information security best practices Confident troubleshooting a range of hardware, network, and application issues More ❯
or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to support senior users effectively Awareness of information security best practices Confident troubleshooting a range of hardware, network, and application issues More ❯
processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to explain complex concepts clearly. Highly self-motivated with the ability More ❯
