Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
IT ServiceManagement Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as ; oCloud oArtificial Intelligence Desirable Knowledge of SIAM principles, aims and application Experience Essential Experience of strategic digital leadership and operating at a senior management level to inform and influence Significant experience in developing more »
Manchester, England, United Kingdom Hybrid / WFH Options
ITV Jobs
risk, reacting quickly to rectify issues acting as the point of escalation when required. Manage supplier relationships working closely with the ITV procurement andSIAM teams, monitoring performance against defined Key Performance Indicators and SLA's, actioning contract renewals, updating operational budget forecasts. Facilitate regular service reviews with key stakeholders more »
experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs andService Architecture Experience in ServiceManagementand Supplier Management in more »
who excel in such a dynamic atmosphere. Key skills: Ability to build relationships and engage with stakeholders. Knowledge and experience of ServiceIntegration & Management (SIAM) model operations. Knowledge of business ecosystems, Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), SOA, APIs, open data more »