Jobs 1 to 15 of 257

IT Service Desk Team Leader

Resolving incidents across a range of technologies, achieving SLA’s and minimising the risk of service disruption... Understanding of modern IT environments- current versions of MS Windows OS, MS Office, Microsoft Active Directory, SQL Scripting, querying databases and batch job processing. ITIL foundation certificate advantageous. MS Windows OS, MS Office,...
Birmingham, West Midlands (County) -
ESA Group
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago

IT Support Engineer

Candidate Key words - Windows, Exchange, Server, Service desk, Analyst, Help desk, 1st line, Engineer, Customer, Support, Software, Hardware, Server, Technical, ITIL, SLA, Commutable from - Cardiff Area, Bridgend, Newport, Cwmbran, Caerphilly... The successful candidate will have excellent communication skills as well as experience in: * Strong Windows knowledge - Various operating systems and...
Cardiff, South Glamorgan -
Intapeople
Salary: £16000 - £20000 per annum
Posted: 6 days ago

Service desk Analyst

Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL... Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice and fault resolution on first contact in accordance with the Service...
Romford -
Edward Carter Solutions
Salary: £25,000 per year +
Posted: 6 days ago

Service Manager

Your new role Responsible for ensuring successful delivery of business as usual services and that customer group meets or, if possible, exceeds agreed SLA's... What you'll need to succeed You should have a proven track record in IT Service Management with working knowledge of delivering IT services within...
Glasgow -
Hays Specialist Recruitment Ltd
Salary: £36000 - £42000.00 per annum + benefits
Posted: 21 days ago

2nd Line Support

You will be working to log all incidents and requests within the SLA agreed and drove training for yourself to tighten knowledge gaps... You will possess past experience of working with CMDB and will be comfortable liaising with staff at all levels including Directors and Senior Management. You will hold...
Cheadle -
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £26000.00 per annum
Posted: 8 days ago

Service Desk Analyst - Mac & Windows

Service Desk Analyst to work within both a Windows and Mac environment urgently required by market leading online retailer. This is an exciting opportunity to work within a fantastic fast paced, global company that works with processes such as ITIL... Record, own, escalate and resolve/monitor incident and service requests...
London -
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum
Posted: 6 days ago

IT Service Desk Team Leader

You’ll be resolving incidents across a range of technologies, achieving SLA’s and minimising the risk of service disruption... In terms of key technical skills you will have an understanding of; modern IT environments, current versions of MS Windows OS, current versions of MS Office, Microsoft Active Directory, SQL...
Wolverhampton, West Midlands (County) -
EDM Group
Salary: Up to £28,000 per annum Depending on experience
Posted: 20 days ago

Service Centre Executive

Your duties will mainly be that of an ITIL Support Engineer responsible for incident management, change management and problem management with a focus primarily on incident management. Your new role The role of Service Centre Executive sits within the Service Management Team and is responsible for dealing with customers at...
Inverness -
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £32000 per annum
Posted: 22 days ago

Infrastructure Manager

It is essential that the Infrastructure Manager is able to provide 3rd line support and deliver tailored, bespoke and complex solutions to clients within agreed SLA's... It is essential that you have a strong working knowledge with Active Directory 2003-2012, Microsoft Server 2003-2012 and Exchange 2007. It...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 6 days ago

Service Desk Analyst - 2nd/3rd Line - £35,000 INTERVIEW IMMEDIATELY

Service Desk Analyst - 2nd/3rd Line - £35,000 | MCSE | ITIL | CITRIX... To bring in experience of Windows 7, and Office 2010 design, deployment and migration. Essential experience for this role is: Excellent working knowledge of a Windows server environment including 2003, 2008, 2012 Knowledge of Active Directory Experience of working...
London -
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago

IT Service Desk Analyst

The Ins and Outs: Answer calls made to the service desk and raise corresponding support tickets within the call logging system. Prioritise incidents, assign impact and urgency. Respond and resolve incidents within SLA. Management of open calls and queues to resolve as many calls as possible within SLA. Escalate service...
Leeds, West Yorkshire -
ASDA
Salary: Market Salary
Posted: 20 days ago

Application Support

It is essential that you have a strong working knowledge with Active Directory 2003-2012, Microsoft Server 2003-2012 and Exchange 2013. You will have experience with virtualisation technologies, ideally VMware and have a strong understanding of backup technologies Exec or Veeam. A good knowledge of SQL Server is desirable.
Telford -
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £45000.00 per annum
Posted: 7 days ago

Application Support Analyst

Application Support / 2nd Line / MS SQL / Windows / ITIL / Permanent / Telford / West Midlands / Permanent... Key responsibilities: *Ensure all business applications are supported to a high standard and incidents, requests and problems are resolved within a timely manner, within agreed SLA's... *Knowledge of Windows Server, MS SQL and Network architecture. *Understanding...
Telford, Shropshire -
Spring Technology
Salary: £30000.00 - £45000.00 per annum
Posted: 6 days ago

IT Support Engineer

Investigate, diagnose and resolve incidents within appropriate SLA timescales... Advising Problem Management where incidents require arbitration... recurring incidents, and alerting the Problem Management process... Experience working with Microsoft Word, Excel and Outlook... Experience with Windows XP, Vista, 7 and 8 desktop support. Experience with Windows Server 2003/2008. Experience working...
Southampton -
aap3
Salary: £17000 - £18000 per annum + Benefits
Posted: 21 days ago

Service Desk Analyst

An incredibly exciting opportunity has arisen for a service desk analyst to join one of the best Microsoft Gold partners in the South Coast... Escalating and liaising with other business units as required in order to resolve issues within the defined SLA... *Monitor and escalate Incidents according to the customer'...
Southampton, Hampshire -
Connectus
Salary: £20000 - £22000 per annum
Posted: Yesterday