Jobs 1 to 15 of 296

Service Desk Analyst ( 1st Line )

Cheshire -
Hays IT - Uk Posting account
You will be the first and primary point of contact in providing support to the organisations staff in relation to the IT service. You will be responsible for ensuring all requests and issues are resolved within the SLA's set and escalate requests where necessary. Responsibilities: First point of call...
Rate: £8.81 - £9.65 per hour
Posted: 21 days ago

Service Desk Analyst

Cheshire -
Hays IT - Uk Posting account
You will be the first and primary point of contact in providing support to the organisations staff in relation to the IT service. You will be responsible for ensuring all requests and issues are resolved within the SLA's set and escalate requests where necessary. Responsibilities: First point of call...
Rate: £9.50 - £11.00 per hour
Posted: 19 days ago

IT Service Manager (Government departmen

Central London / West End -
Momentum
IT Service Manager / IT Service Delivery Manager (Government department) Location: Central London... Responsibilities will include: - Manage the IT service desk, ensuring that agreed SLA’s are maintained... - Liaise with service providers ensuring that requests are resolved in line with agreed SLA’s... - Experience of working in a Microsoft Active Directory...
Salary: From £36,000 to £42,000 per annum Excellent benefits package
Posted: 10 days ago

IT Service Manager

Manchester -
Computer Futures
As the IT Service Manager you will lead a technical team being response for setting SLA's and making sure the team hit them and overseeing day to day operation within the business... *Experience as an operational specialist in a Windows environment carrying out day to day system management and...
Rate: £300 - £350 per annum + competitive
Posted: 15 days ago

ICT Service Desk Assistant 1 st Line Support,

South East London -
The Lifeways Group
6 month fixed term contract with the option of going permanent. The Lifeways Group one of the UK's leading providers of support services for people with diverse complex needs currently have an exciting opportunity for an ICT Service Desk Assistant working at our Head Office in Southwark. You as...
Rate: Competitive
Posted: 19 days ago

Service Desk Analyst - Leeds - Permanent

Leeds, West Yorkshire -
Lorien Resourcing
The Service Desk Analyst will be responsible for the following: The key role of a service desk analyst is to provide first line support and offer problem resolution to external customers and staff, assisting them with hardware and software problems via the phone and email to agreed KPI's/SLA'...
Salary: £20000 - £23000 per annum + Benefits
Posted: 6 days ago

Technical Support Job

Nottingham, Nottinghamshire -
Yoh
The Big Picture - Top Skills You Should Possess: * Service Now/Active Directory experience * Excellent communication skills Ability to work on a rota basis, including weekends and shift work * Advanced Microsoft Skills * 1st line Service Desk Experience What You'll Be Doing: * Provide excellent front line customer service * Work to ensure...
Posted: Yesterday

Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... So seeking applicants with the following experience and skills: * Any previous experience...
Salary: £16000 - £18000 per annum + Benefits
Posted: 15 days ago

Service Delivery Analyst X 4 - Macclesfield - Circa £20K

Macclesfield -
Adria Solutions Ltd
Our client based in Macclesfield is currently looking for a number of Service Delivery Analysts. You will be joining a growing company that will offer excellent career progression. You will: * Deliver projects in line with specification and timescales. * Experienced and Adaptable IT skills working with Microsoft office suite and bespoke...
Salary: £18000 - £20000 per annum + Benefits
Posted: 27 days ago

Service Desk Analysts - Days

Atherstone, Warwickshire -
TNT Global IT
Fancy a new challenge? How about joining our People Network? Overview of Role. As part of a global reorganisation of its IT function, TNT have embarked on an outsourcing programme. This will commence from mid 2015. To support this transition, and to manage the incidents and requests allocated to the...
Salary: Competitive Salary + Benefits
Posted: 2 days ago

Service Desk Analyst

Wiltshire -
Skye Group
The services include monitoring, managing and co-ordinating Resolver Groups to support data centre incidents through ITIL controlled processes... - The day to day service management of Key activities for SLA driven availability... - ITIL v3 Service Management knowledge... - Experience of data centre operations tasks... - Strong ITIL service delivery orientated skills. - Good...
Salary: From £20,000 to £25,000 per annum with company benefits
Posted: Yesterday

Dynamics Support Analyst - 1st / 2nd line - Nottingham

Nottingham, Nottinghamshire -
Computer People
Key to this is providing 2nd line incident and problem management working Microsoft Dynamics CRM, Microsoft Windows Server, IIS, SQL Server and related technologies alongside the help and support to customers to ensure clear understanding and smooth running of the product on a daily basis... *Active Directory. *Active Directory Federation...
Salary: £30000 per annum + Benefits
Posted: 5 days ago

Service Delivery Manager - URGENT

London -
Etech Partners
Our client is an award-winning Microsoft (MS) Gold Partner are looking for an ITIL-certified experienced Service Delivery Manager with experience of managing clients, team activities and projects... IT service management standard frameworks and methodologies (such as ITIL) This role requires experience of successfully managing delivery of Managed Services...
Salary: To £50K + Bens
Posted: 14 hours ago

1st Line support / Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
The role entails working on a busy service desk, providing 1st line support to over 4000 users, resolving queries and issues within the first instance. Password resets / remote access (desktop / Laptops / Iphone and Blackberries / Call logging, Call escalation etc. You will work to SLA's / KPI's all focussed around...
Rate: £9.00 - £11.00 per hour
Posted: 19 days ago

Service Desk Duty Manager

East London -
Millshill Recruitment Ltd
Managed Services, Cloud, NOC, ITIL, KPI, SLA. My client are a leading provider of IT Managed, Network and Cloud Services. Due to on-growing growth they have an immediate requirement for a Service Desk Duty Manager... The role will require flexibility to work on a shift pattern that will include...
Salary: From £40,000 to £45,000 per annum + Bens
Posted: 6 days ago