Jobs 1 to 15 of 390

Service Desk Analyst

Norwich, Norfolk -
HAYS INFORMATION TECHNOLOGY
To be considered for the role you will need the following skills, technologies and experience; Win XP/7. PC, laptop, handheld devices. Microsoft office packages. Working to agreed SLA's. Excellent customer service. Excellent telephone manner. An appreciation of working within an ITIL environment. You must be flexible to work...
Rate: £75.00 - £130.00 per annum
Posted: 6 days ago

Service Desk Analyst

Cardiff, South Glamorgan -
HAYS INFORMATION TECHNOLOGY
This company is big on developing within and this is a great opportunity for someone to come into an entry level IT Service Desk role and progress within the organisation, with the right attitude and delivery this can be achieved quickly as the are expanding. Experience Required: IT Service Desk...
Salary: £18000.00 - £22000.00 per annum + Benefits + Bonus
Posted: 20 hours ago

Support Analyst

Maidstone -
Aspire People IT
Investigation and analysis of the Incident and provide a resolution within the agreed SLA’s. -Ensuring ITIL Process is followed for all Incidents... -Raising support calls with 3rd Party subcontractor and report against the agreed SLA’s... -Knowledge of ITIL. -Good working knowledge of MS Office Applications... -ITIL Foundation desirable...
Salary: £22,000 - £25,000 per year
Posted: 5 days ago

1st Line Support - Windows, AD, Office

West Midlands -
Gold Group
1st / 2nd Line Support - Windows, Active Directory, Microsoft Office, Call Logging - My client is urgently seeking someone to provide 1st / 2nd Line IT Support who has an in depth knowledge of Supporting Windows / Microsoft environments, Providing an SLA driven service, Logging email requests and incidents, Fixing first-line calls, Assigning...
Rate: £10 - £14 per hour
Posted: 6 days ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
With multiple offices and data centres across the UK and the globe they deal with enterprise customers... You will ensure all incidents / requests are resolved within the service level agreement times and support the 2nd line analysts... Perform service in alignment to ITIL. To be successful you will have experience:...
Salary: Up to £20,000 per annum Plus benefits
Posted: 3 days ago

Night Shift Service Desk Analyst

Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Night Shift Service Desk Engineer Windows Office Active Directory 1st Line Support... To log Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... To identify priority...
Salary: £22000 - £26000 per annum
Posted: 13 hours ago

Service Desk Analyst

Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Service Desk Engineer Helpdesk 1st Line Support Windows Active Directory... To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority...
Salary: £20000 - £22000 per annum
Posted: 5 days ago

IT Windows 7 Deployment

Altrincham -
Computer Futures
I am currently looking for a Deployment engineer within the public sector, they have just rolled out a pilot on windows 8 which went well and now are looking to expand their team. Job Title: Deployment engineer Location: Cheshire Contract Length: 3 months (initially) Rate: £12 - £14.00DOE Start Date:...
Rate: £12 - £14 per hour + competitive
Posted: 12 days ago

IT Customer Service/1st Line Support

Swindon, Wiltshire -
Clearwater People Solutions
An exciting opportunity has arisen for a customer focused IT professional to join a vibrant dynamic team based in Shrivenham, Swindon. The client are looking for a confident, customer service adviser with exposure to IT support or a 1st line support analyst looking for a customer focused role. The hours...
Salary: £20000 - £24000 Per Annum
Posted: 6 days ago

Service Desk Analyst - Blackpool - to £19-22,000 + benefits

Blackpool, Lancashire -
Oscar Associates (UK) Ltd
This is an amazing opportunity to join a UK leader. Working in a high achieving team you will have previous Service Desk support experience within a large organisation. You will have experience with using call logging systems, escalation of calls, incidents and request management within an SLA or ITIL environment...
Salary: £18000 - £22000 per annum + Amazing Benefits
Posted: 3 days ago

Support Analyst

Bridgend, Mid Glamorgan -
Intapeople
Raising support cases with 3rd Party subcontractor and report against the agreed SLA's. - Investigation and analysis of the case and provide a resolution within the agreed SLA's. - Ensuring regular and timely updates are made to the customer / other internal teams via CRM... - Good Windows Server and Desktop Knowledge... -...
Salary: £24000 - £27000 per annum
Posted: 4 days ago

IT Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
Deal with all first line fixes with in the relevant fix SLA, where appropriate using technical tools and liaising with third party suppliers. - Contribute to the Service Desk continuous improvement to reduce call volume and resolve recurring issues. Key Skill The ideal candidate will have experience with Active Directory and...
Salary: £17000.00 - £19000.00 per annum
Posted: 24 days ago

Deployment Engineer

Manchester -
Computer Futures
I am currently looking for a 1st/2nd Line support engineer within the public sector, they have just rolled out a pilot on windows 8 which went well and now are looking to expand their team... - You will be responsible for all initial ticketing queries ensuring they are moved upwards...
Rate: £11 - £13 per hour + competitive
Posted: 13 days ago

Service Desk Analyst

Cardiff -
IntaPeople
We're really looking for someone who has good 1st / 2nd line troubleshooting skills of MS Office (ideally in a Citrix thin client environment) and Active Directory administration... You will be working on a Service desk supporting clients at a number of different sites and will also receive any Microsoft...
Salary: £0 - £21000 per annum
Posted: 5 days ago

IT / Service Desk Engineer - Great Career Prospects

Edinburgh -
Cathcart Associates
1st Line Support Analyst / Service Desk Support / Service Desk Analyst / Windows 7 / Windows XP / Microsoft Office / TCP/IP / Active Directory / ITIL... Key Responsibilities / Requirements: ** Provide excellent customer service to ensure that all issues are logged, prioritised and resolved within SLA's. Handle and record all calls into the Service Desk,...
Salary: £17000 - £20000 per annum + Shift Allowance + Benefits
Posted: 17 days ago