Jobs 1 to 15 of 353

Helpdesk Analyst - Southampton

Hampshire -
Intapeople
You will be reporting into the Service Desk Manager and join a small busy team of handling Windows 7 (and some 8.1) support for a large number of different locations... Previous experience of working to SLA's or working in an ITIL environment (Incident & Change more than Configuration) would...
Salary: £20000 - £21500 per annum
Posted: 2 days ago

Helpdesk Analyst - Southampton

Southampton -
IntaPeople
You will be reporting into the Service Desk Manager and join a small busy team of handling Windows 7 (and some 8.1) support for a large number of different locations... Previous experience of working to SLA's or working in an ITIL environment (Incident & Change more than Configuration) would...
Salary: £20000 - £21500 per annum
Posted: 27 days ago

Service Desk Analyst - Barnsley - Windows £18-20k

Barnsley, South Yorkshire -
Oscar Associates (UK) Ltd
Amazing opportunity to join a world leader. Working in a high achieving team you will have previous Service Desk support experience within a large organisation. You will have experience with using call logging systems, escalation of calls, incidents and request management within an SLA or ITIL environment. Reporting to the...
Salary: £18000 - £20000 per annum + Amazing Benefits
Posted: 6 days ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £10 to £12 per hour
Posted: 6 days ago

Service Introduction Manager - ITIL

Nottingham, Nottinghamshire -
ReThink Recruitment
East Midlands- Service Delivery-Service Transition, Service introduction- 3rd party management - ITIL - Transition... You will have experience of defining processes based on ITIL frameworks and demonstrate a strong understanding of full lifecycle Service introduction delivery. This role will encompass the management of suppliers, and so strong 3rd party management skills...
Posted: 3 days ago

1st Line Service Desk Analyst - (Windows, ITIL) - Reading

Reading, Berkshire -
Mortimer Spinks
You will be required to work in an IT service desk environment to ITIL Standards. You will act as the interface for users, resolving issues where possible and escalating where necessary. You will support an array of clients, managing performance against SLA's. Experience and requirements for this role: * Strong...
Salary: £19000 - £21000 per annum
Posted: 6 days ago

Service Desk Analyst's x2

Caerphilly, Mid Glamorgan -
HAYS INFORMATION TECHNOLOGY
My exclusive manufacturing client has 2 opportunities for Service Desk Analyst's to fill a contract to permanent position based on the outskirts of Cardiff. This company is big on developing within and this is a great opportunity for someone to come into an entry level IT Service Desk role...
Rate: £10 - £12 per hour + Negotiable
Posted: Yesterday

Support Analyst

East Riding of Yorkshire -
Interquest - IQ ERP
I'm currently looking for a Support Analyst to join a leading client of mine in York. This is an excellent opportunity for a passionate and customer focused individual to join a forward thinking organisation. This role involves 1st and 2nd Line Support to internal users and Software Support to...
Salary: £20000 - £28000 per annum + 25 Days holiday, pension, life assurance
Posted: 14 days ago

Service Desk Analyst / 1st Line Support

Nuneaton, Warwickshire -
Big Red Recruitment
You will get exposure to Desktop Software and Hardware, Network Infrastructure including: Active Directory, LAN/WAN, Windows Operating Systems and IP Telephony environments... -At least 2 years experience of supporting Microsoft Products... Keywords: 1st line support, 2nd line, 1st line, 2nd level help desk, 1st line support and desktop, 2nd...
Salary: £19000 per annum
Posted: 2 days ago

Service Desk Analyst

London -
TelecityGroup International Limited
The ideal candidate will have a proactive and self-motivated work ethic, with the ability to meet SLA’s and agreed deadlines to a consistently high standard... A technical background, especially within the Microsoft environment. An understanding of ITIL and Service Desk best practice, and experience working in an ITIL...
Salary: Up to £26,000 per annum Competitive
Posted: 8 days ago

Service Desk Analyst/1st Line Support

Reading, Berkshire -
Global Technology Solutions Ltd
Due to internal promotions, an exciting opportunity has arisen for x3 Service desk analysts/Customer service advisers/Call logger to join a fast growing company based in Reading. Job Type - Permanent. Start date - Immediate. Location - Reading. Hours - (Shifts) 4 on 4 off. Working hours are 7am-7pm & 7pm-7am. Role...
Salary: £18700 - £20700 per annum
Posted: 3 days ago

ITIL Service Desk Analyst

Derby, Derbyshire -
Inoapps Ltd
Inoapps, a global award winning Oracle Platinum Partner is looking to recruit ITIL Service Desk Analyst... This involves engaging with a diverse user base by phone and email, to ensure that the incidents, problems and changes are managed through to resolution in a professional manner following ITIL's best practices...
Salary: BOE
Posted: 4 days ago

IT / Service Desk Analyst - Great Career Prospects

Glasgow -
Cathcart Associates
Service Desk Analyst / 1st Line Support / Junior 2nd Line Support / IT Support / SLAs / IT Support Analyst / Windows XP / Windows 7 / Microsoft / Service Desk Support / AS400... ** Good working knowledge of IT Service Management processes and procedures, I.e... ** Experience working in an ITIL environment and demonstrable experience in hitting KPI figures,...
Salary: £22000 per annum + Benefits
Posted: 23 hours ago

Service Analyst with Information Security experience - London

London -
Lorien Resourcing
My client a top international company is currently looking to recruit a Service Analyst with Information Security experience to join them in Central London on a contract basis... *Key Performance Indicators (KPI) and Service Level Agreements (SLA) definition... *Optimise and report on Incident, Problem and Change Management metrics... Key skills...
Posted: 1 hour ago

Service Management Lead

Oxford -
Hays IT - Uk Posting account
I am currently recruiting for a Service Management Lead for a 12 month contract (with the possibility of extension), based in Oxford... You will be experienced with all associated commercial aspects of service contracts and be able to clearly plan and write SLA documents. You will also have previous ITIL...
Rate: £400.00 - £450.00 per day
Posted: 27 days ago