Jobs 1 to 15 of 278

1st Line Support Analyst

Candidate Key words - Windows, Exchange, Server, Service desk, Analyst, Help desk, 1st line, Engineer, Customer, Support, Software, Hardware, Server, Technical, ITIL, SLA, Commutable from - Cardiff Area, Bridgend, Newport, Cwmbran, Caerphilly... The successful candidate will have excellent communication skills as well as experience in: * Strong Windows knowledge - Various operating systems and...
Cardiff, South Glamorgan -
Intapeople
Salary: £16000 - £20000 per annum
Posted: 6 days ago

Support Analyst

This role comes about as the support team transition to formalised service management practices and adopts shift working... To be suitable for the role you will need to be a highly experienced ITIL qualified IT Support Analyst with proven customer service skills who can work well with users and colleagues...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £28551.60 per annum + 40d Hol+Final Sal Pen+Health
Posted: 2 days ago

IT Service Desk Analyst - (MS Office 2010, ITIL) - Newcastle

IT Service Desk Analyst, Helpdesk - (Office 2010, ITIL, Software) required on a 6-12 month fixed term contract to join an internal IT department based in Newcastle, North East... A technical support background is necessary within a Service desk environment with experience supporting at 1st/2nd line level ideally to...
Newcastle Upon Tyne, Tyne and Wear -
Mortimer Spinks
Salary: £17000 - £19000 per annum
Posted: 5 days ago

Service Desk Team Lead - Team Management / Temp to perm

My client is looking for a reliable Service Desk Team Leader who can work leading a team of first line analysts and also providing technical support to a Microsoft environment... You will be ensuring the team keeps within agreed SLA's and KPI's and also be responsible for the...
Cambridge, Cambridgeshire -
Senitor Associates
Rate: £160 - £200 per day
Posted: 2 days ago

Application Support Analyst

You will work on multiple tasks and projects, solving and prioritising problems when they arise, and provide support to existing users resolving errors and queries prioritising in accordance to SLA's. What you'll need to succeed You will have previous experience in a similar Application Support role and technical...
West Sussex -
Hays Specialist Recruitment Ltd
Posted: 9 days ago

1st Line Helpdesk

Answer all IT calls from customers in a professional manner - Ensure that all IT issues are logged via the Service Desk ticketing system and dealt with promptly and when needed, escalate to the relevant person - Manage ticket system (1 st line, 2 nd line, escalations) - Ensure SLA’s are met -...
South East London -
Anonymous Recruiter
Salary: From £16,000 to £18,000 per annum based on experience
Posted: 19 days ago

Service Desk - Incident and Problem Management

The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... The revenue collection system...
City, London -
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £315.00 per day
Posted: 5 days ago

Service Desk Analysts

We are looking for the following skill-set; *Working knowledge of Microsoft products including Excel and PowerPoint. *Knowledge of Linux based systems and CLI desirable. *Previous experience in managing and monitoring a network system using an SNMP based product. *ITIL Foundation level (Nice to have) *Previous experience working as a...
Newcastle Upon Tyne, Tyne and Wear -
Calibre Search Ltd
Salary: £18000 - £22000 per annum
Posted: 2 days ago

Technical Support Analyst

Within this role you will be supporting internal stakeholders remotely across the UK along with onsite support at Basildon HQ, you will be prioritising, responding and closing helpdesk tickets within agreed SLA's, setting up new equipment, and undertaking ad hoc projects as required. Essential experience for the role: -Windows...
Basildon -
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £33000.00 per annum
Posted: 9 days ago

Service Desk Team Leader - ITIL - South Cambridge - £35-40K

Windows IT Support - Office - User-support and training. Team Leadership - Helpdesk Management - Motivation - SLA / KPI - People Skills... Suitable candidates should demonstrate: ** Excellent communication and proven people management skills, working with SLAs, Service Levels and KPI's. ** Technical skills with Windows OS/ Server, PC Hardware, Office Applications. **ITIL Knowledge (Desirable) ** Strong...
Cambridge, Cambridgeshire -
Senitor Associates
Salary: £35000 - £40000 per annum + benefits
Posted: 2 days ago

New Service Manager needed for leading brand

Randstad Technologies are recruiting a. Service Manager. to join a leading brand on a. permanent. basis. As a Service Manager you will be responsible for ensuring that IT services provided by both Internal and 3rd parties are fit for purpose and provide optimal performance. Responsibilities with also including establishment of...
Taunton, Somerset -
Randstad Technologies
Salary: £45000.00 - £50000.00 per annum + pension & flexi bens
Posted: 6 days ago

IT Support

It is essential that you have a strong working knowledge with Active Directory 2003-2012, Microsoft Server 2003-2012 and Exchange 2013. You will have some experience with virtualisation technologies, ideally VMware and have a strong understanding of backup technologies Exec or Veeam. A good knowledge of SQL Server is...
Birmingham -
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £28000.00 per annum
Posted: Yesterday

Service Desk/Service Support Technician

You’ll beresolving incidents across a range of technologies, achieving SLA’s andminimising the risk of service disruption... Interms of key technical skills you will have an understanding of; modern ITenvironments, current versions of MS Windows OS, current versions of MS Office,Microsoft Active Directory, SQL Scripting and an expertise...
Wolverhampton, West Midlands (County) -
EDM Group
Salary: Up to £26,000 per annum Depending on Experience
Posted: 13 days ago

Software Support Engineers (SQL) - £40,000, Bristol

The successful applicants will be providing application support to multiple sites with over 10,000 users; providing support to the company's products and services (mainly SQL Server), as well as general IT related issues to both internal & external users... Your technical experience will be based around Windows SQL applications,...
Bristol -
Computer Futures
Salary: £35 - £40000 per annum + Company benefits
Posted: 25 days ago

Helpdesk Support Analyst

Help Desk. Support. Analyst (Windows / Microsoft) - Innovative Company. We have an excellent career opportunity for an enthusiastic and passionate Help Desk Support Analyst, to join a well-respected and hugely successful UK business where you will work as part of an expanding Technical Customer Service team. As the Helpdesk Support...
Hemel Hempstead, Hertfordshire -
Understanding Recruitment
Salary: £18000.00 - £22000.00 per annum + Bonus and Training
Posted: 3 days ago