Jobs 1 to 15 of 348

Metrics Analyst

London -
Careerwise UK Limited
Global Consultancy Firm with worldwide employee base of 12k consultants is looking for an experienced Reporting Analyst with at least 3 years of experience to join their enthusiastic, professional and fast paced environment. You will be responsible of owning the overall reporting process, formatting Office tools as Power Point, supervising...
Salary: £45000 per annum
Posted: Yesterday

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £15,000 to £20,000 per annum
Posted: 5 days ago

Service Desk Specialist

Leeds -
Interquest - IQ ERP
To work to KPI's/ SLA's to ensure the delivery of exceptional customer service... * Experience of supporting Windows, MS Office, Active Directory, Citrix VMware and basic Networking... * Experience of working within an ITIL environment... You will also be responsible for the technical documentation as well as providing leadership/ mentoring...
Salary: £20000 - £22000 per annum + Life Assurance, Pension, 20 days leave
Posted: 15 days ago

Service Desk Agent

Peterborough, Cambridgeshire -
HAYS INFORMATION TECHNOLOGY
Within the role you will be tasked with troubleshooting front line issues, ensuring timely resolution of incidents within all SLA's and provide first class customer service. Background knowledge of ITIL Incident Management will be highly sought after, coupled with previous Service Desk and customer service experience, whilst excellent communication...
Salary: £20000.00 - £28000.00 per annum
Posted: 5 days ago

Service Desk Technician

Cambridge -
Hays IT - Uk Posting account
Within the service desk you will be tasked with dealing with all customer enquiries, providing support for all desktop used technologies, maintain incident records, assist with the set-up of IT equipment, hit all SLA service levels and help to enforce all IT policies within the business. Previous experience needed...
Salary: £24000.00 - £26000.00 per annum
Posted: 25 days ago

Service Delivery / Project Support - Circa £25K

Macclesfield -
Adria Solutions Ltd
Our client based in Macclesfield is currently looking for a Service Delivery / Project Support person. You will be joining a growing company that will offer excellent career progression. You will: * Deliver projects in line with specification and timescales. * Experienced and Adaptable IT skills working with Microsoft office suite and bespoke...
Salary: £22000 - £28000 per annum + Benefits
Posted: 27 days ago

Servicedesk Lead/Servicedesk Manager - Chesterfield - Insurance - 23k+bonus+bens

Chesterfield -
Required IT
Strong support skills across a variety of Windows technologies. VMware and Citrix knowledge would also be beneficial. - Knowledge of Incident/Problem management and the wider ITIL framework... The successful candidate will be involved in managing the servicedesk within an established Service Level Agreement, all with a high level of customer...
Salary: £23k+bonus+bens
Posted: 20 days ago

Helpdesk Analyst - Windows Server / Desktop Support / MS Office

Birmingham, West Midlands (County) -
Searchability.co.uk
We are looking to recruit a Helpdesk Analyst with experience supporting users across multiple sites, working in a predominantly Microsoft environment. The ideal candidate will have Service Desk / Helpdesk experience and a good understanding of Windows Server and other associated technologies such as Microsoft Office, Active Directory and Exchange... As...
Salary: £16000 - £22000 per annum + Benefits
Posted: 3 days ago

Service Desk Analyst - First Line

Watford -
Hays IT - Uk Posting account
A Service Desk Analyst with excellent experience is required to join an expanding Service Delivery Team at my clients Watford office to support internal members of staff in a Windows 7 environment... The successful candidate will have strong communication skills with a proven track record in problem solving and exceeding...
Salary: £80.00 - £100.00 per day
Posted: 14 days ago

3rd Line Support Analyst

Milton Keynes, Buckinghamshire -
Interact Consulting
The 3 rd Line Support Analyst will be required to provide 3 rd line support for all escalated issues within established SLA's. The successful candidate will have SQL knowledge / experience, proactively monitor & maintain key systems / servers, liaising with 3 rd parties to solve hardware / software issues, Update and maintain...
Salary: 27-32k
Posted: 18 hours ago

1st/2nd Line Service Desk Analyst - London

City of London -
Quantica Technology - London
7 MSOffice 2003/2007/2010, Active Directory... * Respond to incidents and problems in a timely manner within agreed business SLA's... * Proven ability to implement and support Windows XP and Windows 7 in a networked environment. * Supporting networked desktop and laptop users working with Microsoft Office 2003/2007/2010 Application...
Salary: £22000 - £25000 per annum + Bens / Bonus
Posted: 18 days ago

IT Service Desk Team Leader - London

London -
TribePost.co.uk
The successful candidate will be responsible for monitoring that all Incidents and Service requests are progressed within contractual SLA's mentoring and training the 1st Line Service desk analysts. You'll work very closely with the Service desk Service Delivery Manager to ensure that all client SLA's are met...
Salary: Excellent DOE
Posted: 4 days ago

Help Desk Team Leader - ITIL / SLA / KPI

Peterborough, Cambridgeshire -
Harvey Nash plc
Service Desk Team Leader / Help Desk Team Leader - managing teams of 6 to 10 1st and 2nd Line Support Analysts, Windows, AD, ITIL and SLA / KPI... Ideal candidate must have at least 12 months experience within Helpdesk/ Service Desk Leadership capacity and must have worked within ITIL environment (preferably ITIL...
Salary: £30000 - £40000 per annum
Posted: 4 days ago

IT Manager - Business Systems

Maidenhead, Berkshire -
Remit Resources
Our client needs an experienced Service Delivery Manager to operate as the link between IT and key stakeholders within the business... *Lead the strategy, execution, maintenance and quality assurance for all business systems within the oraganisation: oNew system development based on the IT Strategy... *To consistently ensure all IT services...
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: 4 days ago

Service Analyst/Technical Support

Manchester -
Vital Solutions
Proficient in Desktop Software, (MS Office) - Use of email (MS Outlook) - Awareness of Service Management disciplines (e.g. configuration, change, problem, operations, capacity, availability, performance etc.) - Familiar with Windows NT, CICs. - ITIL Foundation... - When requested to by Help Desk leadership, action customer requests in accordance with SLA’s... - Recognise and...
Rate: £0 - £120 per day
Posted: 26 days ago