Jobs 1 to 15 of 337

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £17,000 to £20,000 per hour Plus fantastic benefits
Posted: Yesterday

Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
We are currently recruiting for a Service Desk Analyst to run the Helpdesk at a large School in Bradford... The successful Service Desk Analyst will provide a first and single point of contact for the School's Helpdesk for all supported Departments, staff and pupils. It will be their responsibility...
Salary: £16000.00 - £20000.00 per annum + Benefits
Posted: 7 days ago

Service Desk Analyst (Windows, ITIL) - £21K

Cornwall -
Harvey Nash plc
The successful Service Desk Analyst will provide remote first line support to a large user base, working to SLA's and providing excellent customer service as well as resolving a high number of incidents (30-40 calls/day) at the first point of contact. In order to be successful Service...
Salary: £18000 - £21000 per annum
Posted: 5 days ago

Service Delivery Analyst

London -
Huxley Banking & Financial Services
To be successful you will need: A high level technical understanding of Unix, Windows and Network technologies applied to an operations team. Understanding and experience within Frameworks such as ITIL ( ITIL certifications are desirable but not essential). Managing and working with the 3rdparty service providers o ensure agreed SLA's.
Salary: competitive
Posted: 8 days ago

Shift Service Desk Engineer

Weybridge -
Capita - ITPS
To log Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... To identify priority calls and highlight potential problems to make sure that we constantly achieve...
Salary: £20 - £22 per annum + £2640 shift allowance
Posted: 7 days ago

1st Line IT Support / Helpdesk / Service Desk / First Line

Basingstoke -
Capita - ITPS
You must be familiar with using call logging systems and be able to identify and prioritise your work load, adhering to all SLA's agreed... Good working knowledge of Windows XP/7. Strong understanding of MS Office applications. Be able to set up user accounts using Active Directory. Familiar with...
Posted: 7 days ago

Infrastructure Engineer

Southampton -
Spectrum IT
You will be required to maintain, monitor and support the datacentre infrastructure estate that operates to a 24/7 SLA. Deploy and support my client's developed applications, web and SQL solutions and ensure security and system standards are maintained and developed. Skills Required: Active Directory. Microsoft Windows Server configuration...
Salary: £23000 - £38000 per annum + Benefits
Posted: 7 days ago

IT Service Desk Analyst

Watford, Hertfordshire -
BrightHouse
Responsible for proactively monitoring the Service Desk queues identifying any SLA failures and notifying the IT Service Delivery Manager... Maintain procedures where necessary with instruction from the IT Service Delivery Manager. To support the IT Service Delivery Manager by assisting in any additional duties. To adhere to all policies and...
Salary: Competitive
Posted: 12 days ago

Helpdesk Analyst - Windows Server / Desktop Support / MS Office

Salford, Lancashire -
Searchability.co.uk
We are looking to recruit a Helpdesk Analyst with experience supporting users across multiple sites, working in a predominantly Microsoft environment. The ideal candidate will have Service Desk / Helpdesk experience and a good understanding of Windows Server and other associated technologies such as Microsoft Office, Active Directory and Exchange... As...
Salary: £20000 - £24000 per annum + Benefits
Posted: 5 days ago

Service Desk Analyst (Shift)

Southampton, Hampshire -
Polar Recruitment
The successful candidate will be responsible for providing 2nd line support, primarily for Microsoft Windows, Microsoft Office and Network issues. Working closely with the Service Desk Manager, the role will also involve the mentoring of 1st line support staff, and the reporting of any Major Incidents or Service breaches to...
Salary: £20000 - £22000 per annum + + Shift Allowance + Benefits
Posted: 6 days ago

Service Desk Manager (12mnth FTC)

Truro, Cornwall -
Harvey Nash plc
Service Desk Manager - (Windows, ITIL) - Truro - £35k... The Service Desk Manager will join the service management function and play a key role in delivering support to the business and customers and also ensure a quality customer services. The Service Desk Manager will lead a large team of Service Desk Analysts...
Salary: £30000 - £350000 per annum
Posted: 5 days ago

Service Desk Analyst X 4 - Macclesfield - Circa £20K

Macclesfield, Cheshire -
Adria Solutions Ltd
Our client based in Macclesfield is currently looking for a number of Service Desk Analysts. You will be joining a growing company that will offer excellent career progression. You will: * Deliver projects in line with specification and timescales. * Experienced and Adaptable IT skills working with Microsoft office suite and bespoke...
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday

IT Service Desk Analyst

Milton Keynes, UK -
Boeing
Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI’s are delivered to the customer’s expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern. Your...
Salary: Competitive salary
Posted: 19 days ago

IT Service Desk Analyst

Milton Keynes, Buckinghamshire -
Boeing
Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI's are delivered to the customer's expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern. Your...
Salary: Competitive salary
Posted: 19 days ago

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £22,000 to £25,000 per annum plus benefits
Posted: 9 hours ago