Jobs 1 to 15 of 368

IT Service Team Engineer- 1st/2nd Line Support

Bradford, West Yorkshire -
The Bridge Ltd
The support covers advice to all colleagues either by telephone, email or in person. Installation of new computers and maintenance of existing computers, installation and support of Nobia software applications, installations and support of printers and other approved devices and provide access to systems/software. A successful IT Service Team...
Salary: Up to £22,000 per annum
Posted: Yesterday

Service Desk Analyst, IT Helpdesk - Contract- LEEDS- Yorkshire

Leeds, West Yorkshire -
Mortimer Spinks
Service Desk Analyst, IT Helpdesk - (Windows, MS Office, Software, Hardware) - CONTRACT ROLE- Leeds, West Yorkshire. Service Desk Analyst, IT Helpdesk- Contractor is required to join an internal IT department based in Leeds, West Yorkshire. You will be responsible for working on the servicedesk, providing telephone, email and remote support on...
Posted: Yesterday

Service Desk Analyst

Cambridge -
Hays IT - Uk Posting account
Within the role you will be tasked with logging all calls in the call management system, deliver technical resolutions to meet all SLA and KPI targets and liaise with colleagues to ensure effective customer service delivery. You will be working in a fast paced environment within the role so it...
Salary: £24000.00 - £27000.00 per annum
Posted: Yesterday

Service Desk Agent

Peterborough -
Hays IT - Uk Posting account
Within the role you will be tasked with troubleshooting front line issues, ensuring timely resolution of incidents within all SLA's and provide first class customer service. Background knowledge of ITIL Incident Management will be highly sought after, coupled with previous Service Desk and customer service experience, whilst excellent communication...
Posted: 25 days ago

Helpdesk Coordinator - Urgent - Windows, ITIL, SLA, Documents

Warrington, Cheshire -
Oscar Associates (UK) Ltd
Helpdesk Coordinator - Urgent - Service Desk, Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting - Warrington / Widnes / Liverpool / St Helens / Leigh / Manchester / Altringham - £20,000 - £25,000 + Benefits. A Service Desk, Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting Helpdesk Coordinator is required to join a well-established organisation based in Warrington...
Salary: £20000 - £25000 per annum + Benefirs
Posted: 5 days ago

Deskside Assist Engineer

City, London -
Eligo Recruitment Ltd
You will be responsible for ensuring that incidents and service requests are completed quickly and efficiently and prioritise these incidents based on their SLA and importance. Other responsibilities include logging tickets, keeping calls up to date and resolving tickets, troubleshooting and resolving 1st line desktop issues, taking ownership of incidents...
Salary: £20000 - £25000 per annum
Posted: Yesterday

Service Desk analyst ITIL Windows

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... SLA... To complete all work within ITIL framework To continuously improve the efficiency...
Salary: From £23,000 to £25,000 per annum plus benefits
Posted: Yesterday

Service Desk Analyst - 1st Line Support - Stockport

Stockport, Cheshire -
Circle Recruitment
Helpdesk / Service Desk / Windows / SLA's / Call Logging / Active Directory / 1st Line / Service desk / Helpdesk / TCP/IP / MS Office / Windows XP / SQL Server / Remote Logging / Bespoke Software / ITIL / Remote Support... You should be confident in supporting a Windows environment, supporting Active Directory completing account set ups and resets... Key Skills...
Salary: £17000 - £21000 per annum + bens
Posted: 6 days ago

Night Shift Service Desk Supervisor

Belfast -
Capita - ITIN
Excellent leadership skills * Excellent verbal and written communication * Previous experience in a leadership role * Previous experience of working in a support environment * Previous experience of using a call management system such as Tesseract or Infra * Experience of supporting desktop applications including MS Office suite * Experience of Windows Server and Desktop...
Salary: £20000.00 per annum
Posted: 24 days ago

1st Line Analyst

Peterborough, Cambridgeshire -
Kelway Ltd
Adhering to Incident management procedures... MCP) (Preferred) - Up to6 months remote support experience of o Windows Operating Systems (Essential) o Citrix (Preferred) o Cisco Telephony Systems (Preferred) o Hardware troubleshooting of both desktop and server hardware. (Preferred) o Application support of applications from major vendors such as Netapp, Cisco, Microsoft,...
Salary: From £17,000 to £20,000 per annum
Posted: 2 days ago

Service desk Analyst - 1st/2nd Line - Windows - SQL - Stoke

Stoke-On-Trent, Staffordshire -
Circle Recruitment
Shifts - 7.5 hour shifts on a rota between the hours of 6am to 10pm Mon-Sun. SQL / Windows / Active Directory / Database / Applications / Software / Database Admin / Troubleshooting / 1st/2nd line / Call Logging / ITIL / SLA's / Remote Support / Service Desk / Helpdesk. Service Desk Analyst with experience in providing 1st and 2nd...
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 2 days ago

1st Line Support

Hull, North Humberside -
Spring Technology
We require a service desk / helpdesk / 1st line support engineer for a market leading company based in Hull. Contract duration: Initial 2 week trial with extension until Christmas. Hourly rate: around £10. Typical shift is 9am - 5:30pm. The working week is 37.5 hours. You will have worked on...
Rate: £8.00 - £10.00 per hour
Posted: 4 days ago

Service Delivery Manager - Urgent - ITIL, SLA, UX, Windows

Merseyside -
Oscar Associates (UK) Ltd
The main responsibilities of the ITIL, SLA, UX, Mobile, Windows Service Delivery Manager will be to: - Plan, Design and Execute a new ticketing system and support function from the ground up. - Liaise with customers and key stakeholders to agree on achievable yet challenging SLAs. - Analyse services, spot trends and report...
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 days ago

Service Desk Analyst (ITIL)

Peterborough, Cambridgeshire -
You will communicate Service Requests that require other groups to be involved, and escalate Service Requests as required to ensure completion within SLA targets... You will need knowledge of best practice ITIL Methodologies specifically around Service Request and Access Management... You will need proven ability to analyse request queues and...
Salary: Competitive
Posted: Yesterday

Application Support Analyst - ITIL - SQL - Software House - Farnborough-Permanent

Hampshire -
Initi8 Recruitment
Application Support Analyst (ITIL) with strong problem solving / SQL skills is urgently required to join a successful team based in Hampshire. As an Application Support Analyst you will ultimately be responsible for resolving customer problems associated with the claims / policy software in an ITIL environment. You will work to SLA'...
Posted: 19 hours ago