3 of 3 SLA Jobs in Coventry

and data privacy, ensuring compliance. Collaborate with Center of Excellence & Connected Service Hub to streamline onboarding & operations at scale. Implement robust data governance, change management, & continuous improvement to meet SLA needs. Governance, Operations & Cross-Functional Leadership Stand up agile rituals, release governance, and security/privacy review gates; enforce “shift-left” compliance. Act as the single-threaded owner communicating status More ❯

UK and overseas. The job description below will outline this position: Technical Service Manager Typically, this person will be responsible for managing all UK Government CSCS4 support cases, ensuring SLA/KPI targets are met or exceeded. Acting as the key link between internal teams, MOD stakeholders, and senior management, you'll coordinate technical cases from start to finish, ensuring More ❯

team Communicating with management and technical support colleagues in a clear and consistent manner Writing and fixing computer code Overseeing software development initiatives Making certain that every SLA (Service Level Agreement) is fulfilled To guarantee robust functionality and optimisation, trials, testing, and quality checks are conducted. Maintaining thorough documentation of development procedures Fulfilling the standards and expectations of each individual More ❯