Service Level Agreement (SLA) Jobs in Derbyshire
Jobs 1 to 3 of 3
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Responsibilities: Respond to incoming requests, via a variety of media, against thresholds...
Rate: £15000.00 - £16000.00 per annum + shiftPosted: 25 days ago
Hays IT - Uk Posting account
IT Support Engineer Chesterfield Up to £24,000 IT Support Engineer As an IT Support Engineer you will be responsible for managing incoming support requests and incidents and deliver internal IT support to a high standard. Your objective is to provide infrastructure support to internal staff and systems and continuing...
Salary: £20000.00 - £24000.00 per annumPosted: 20 days ago
Chesterfield, Derbyshire -
Accountable for the interfaces between Computacenter and Service Integration and Management, Capacity Management & Demand Management Processes, ensuring interface is seamless and managed correctly. Computacenter Capacity Management & Demand Management Process assurance. Establish & communicate the scope of Capacity Management and Demand Management in relation to Lot 1 Services... Computacenter Availability Management & ITSCM...
Salary: comprehensive benefits schemePosted: 18 hours ago