Jobs 1 to 2 of 2

Trainee Service Desk Analyst

Derby -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets. Assist in ensuring...
Rate: £12000.00 - £13000.00 per annum
Posted: 4 days ago

Service Delivery Manager - Application Management

Chesterfield, Derbyshire -
HAYS INFORMATION TECHNOLOGY
Provide performance statistics and reporting... - Manage the SLA and OLAs... Experience Required: - A strong Service Delivery Manager background managing applications in a manufacturing or FMCG organisation... - Strong with Incident, Problem and Change Management processes. Technical Knowledge: - ERP, MRP, HR, WMS, Messaging, BI. - Lotus Domino. - Any experience in Infor S21, Indigo...
Salary: Competitive Day Rate
Posted: 2 days ago