Service Level Agreement (SLA) Jobs in Derbyshire
Jobs 1 to 3 of 3
Strong support skills across a variety of Windows technologies. VMware and Citrix knowledge would also be beneficial. - Knowledge of Incident/Problem management and the wider ITIL framework... The successful candidate will be involved in managing the servicedesk within an established Service Level Agreement, all with a high level of customer...
Salary: £23k+bonus+bensPosted: 9 days ago
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Rate: £12000.00 - £13000.00 per annumPosted: 6 days ago
Derby, Derbyshire -
Pitney Bowes Software Ltd
Pitney Bowes is now seeking an experienced and talented Senior Technical Operations Engineer with proven deployment, troubleshooting and coordination skills in supporting mission critical web based products for our eCommerce business... Responsible for all Incident Management by being the first-on-the-scene for support and triage of managed infrastructure,...
Salary: Excellet Base+25 annual leave days +Pvt Ins+Pension+Life AssurancePosted: 24 days ago