Service Level Agreement (SLA) Jobs in Essex
Jobs 1 to 4 of 4
ServiceNow. ITIL v3 Foundation... Service Management Tools... The candidate will be experienced with Service Management (SLA's, Service Level Management and Service Reporting)... You will have worked within an outsourced IT environment, have a thorough understanding of Service Management technologies (ideally ServiceNow) and processes, a background in IT Service Management...
Rate: £400 - £500 per dayPosted: 4 days ago
Chelmsford, Essex -
Coal IT Services
Working alongside the Senior ITSM Practitioners they will help to create internal surveys and will help with the analysis of the following survey results. In addition they will provide support to the wider IT Customer Service Management Team... Report operational performance against SLA for key suppliers, other third parties and...
Rate: £375 per dayPosted: 2 days ago
Blue Town Online
They are looking for a Support Engineer with MCITP, Cisco CCNA, Telecom, and Broadband WLR3 experience... Microsoft Certified IT Professional (MCITP) (Essential) PSTN Telephone networks and WLR3 ordering, Broadband technologies and principles. Commercial working knowledge of Microsoft Server 2003/2008/2008R2/SBS & Exchange 2003/2007/2010... Good Networking Skills/Knowledge...
Salary: £30000 per annumPosted: 16 days ago
Basildon, Essex -
Job Role: To manage support calls, engineer calls outs and undertake related administration tasks in order to provide a customer service that supports and meets all SLA requirements... * To type and send correspondence to customers where appropriate * To allocate call queries to Engineers as appropriate * To ensure that the correct...
Salary: From £20,000 to £23,000 per annumPosted: Yesterday