Service Level Agreement (SLA) Jobs in Essex
Jobs 1 to 5 of 5
Interquest - ITQ Financial - London
Responsibility for Change, Release and Security Management... *Lead and implement IT governance model within the service delivery area in line with best practice such as ITIL/COBIT that meet audit requirements... *Experience using Service Delivery tools... *Proven Knowledge of Systems Management platforms and ITIL Service Management solutions. *ITILV2 Managers or...
Salary: £42000 - £55000 per annum + Excellent benefits and bonusPosted: 15 days ago
Basildon, Essex -
A well respected Public Sector client in the Witham /Basildon area of Essex are looking for a interim Service Desk Technician for an extremely busy 1st / 2nd Line Helpdesk / Service Desk role, answering between 40 - 60 calls each per day working to strict KPI, SLA's and support tasks (such...
Windows XP and 7. Windows Server 2003, 2008 and 2012. Exchange 2003, 2007, 2010 and 2013. Virtualisation Hyper V. Active Directory. SonicWALL. Barracuda Backups... Good understanding of call management and SLA’s... Good knowledge and understanding of ITIL Framework... Support and assist the Service Delivery Manager where necessary... Ideally with...
Salary: From £25,000 to £30,000 per annumPosted: Yesterday
Colchester, Essex -
Coal IT Services
Reactive problem management by identifying the root causes of Incidents, and propose improvements and resolutions... Carry out root cause analysis and problem solving for repeat incidents... Ability to own and manage production incidents and requests through to completion and within SLA... Proven development and working adherence to operational performance KPI'...
Salary: From £30,000 to £35,000 per annum £30k - £35k basic + Excellent PackagPosted: 5 days ago
SQL DBA/Database Administrator - Migration project... You will be required to provide Production Database Administration services to the IT function and assist in the planning and subsequent migration to SQL Server 2012. RESPONSIBILITIES: Production DBA, assisting in the planning and subsequent migration to SQL Server 2012... You will have previous...
Rate: £200.00 - £500.00 per dayPosted: 20 hours ago