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Service desk support analyst

Own and progress call queues and support tasks, ensuring timely resolution within SLA... Continually feed into the development of Request fulfilment, Incident and Problem management processes... Good working knowledge of Microsoft Windows 7 Enterprise. Microsoft Windows 10 exposure desirable. Active Directory. Microsoft Office 2010/13 Professional. Microsoft Outlook & Exchange. LANDesk...
Essex -
Edward Carter Solutions
Salary: £25,000 per year +
Posted: Yesterday