Service Level Agreement (SLA) Jobs in Hertfordshire
Jobs 1 to 7 of 7
Broxbourne, Hertfordshire -
Ensure all calls are prioritised in order of urgency/impact to the business, allocate calls to internal teams and follow up to ensure SLA targets are achieved and the escalation process is followed at all times. Provide 1st line technical support for Microsoft suite of products, PCs and laptops, Blackberrys,...
Posted: 14 days ago
Hertfordshire, South East -
Your role will focus on managing the workload of the team to ensure that all support Incidents and change/project requests are dealt with promptly, efficiently and within the SLA timescales. You must have team leading/man management experience and we would expect the successful candidate's technical knowledge to...
Salary: £60 - 65K + bonus + excellent flex bensPosted: 15 days ago
Letchworth Garden City, Hertfordshire -
Jam Recruitment Ltd
This company is a world leading supplier of cryptography, secure communication and network security products... You'll also be implementing, configuring and documenting new systems, Internet gateways, email systems and IP telephony... - Citrix Terminal Services. - MS Exchange 2010. - MCSE or equivalent. - Must be able and willing to obtain SC security...
Salary: £35000.00 per annumPosted: 3 days ago
CCNP R&S/Security or relevant experience (Highly desired) Solid understanding of Data Centre deployments (desired) Firewall Technologies (Mainly Cisco ASA, Checkpoint and Nokia ) Checkpoint - CCSA/CCSE. Understanding of proxy technologies (Ideally Bluecoat) Load balancers (Citrix Netscalers, F5, Cisco ACEs,)... Skills Desired: Technical knowledge of Cisco, Juniper, firewalls... CCNP networks.
Salary: CompetitivePosted: Yesterday
Responsibilities: Technical 80% Call and incident Management... Adhere to customer and Computacenter Security Policies... Assist with SLA reporting... A broad technical knowledge of Server environments, particularly Windows Server, Active Directory, Antivirus (Sophos, Symantec, MacAfee), Exchange and Outlook... MCP in AD, Windows Server and ideally XP Pro. Skills Desired: Technical knowledge...
Salary: CompetitivePosted: 16 days ago
Letchworth, Hertfordshire, United Kingdom -
If you want to find out more, see our YouTube channel and follow us on Twitter: @WillmottDixon... Organise and manage own workload effectively to meet SLA and manager's expectations... Comply with change control procedures to ensure the integrity of the Willmott Dixon IS estate... Coda Dream or similar financial...
Salary: Competitive + car or car allowancePosted: 20 days ago
MIM, Problem, Batch & Event Management and necessary tehcnical resources during that shift Manages a global virtual team to assure deliverence of agreed service lines and escalation point for all issues experienced during that shift Manages operational relationships between OCC and Service Management to drive customer excellence. Supports Head of Service...
Salary: CompetitivePosted: 21 days ago