Service Level Agreement (SLA) Jobs in Kent
Jobs 1 to 5 of 5
Cranbrook, Kent -
1st Line Helpdesk Analyst - Windows, Active Directory, Exchange... Key skills:- 1st Line, First Line, 1st Line Support, Windows, Operating Systems, Windows OS, Windows XP, Windows 7, Windows 8, AD, Active Directory, Exchange, Exchange Server, MS Office Support, MS Office, Microsoft Office, Customer Service, SLA, Service Level Agreement, KPI, Key Performance...
Rate: £100 - £120 per dayPosted: 6 days ago
Ashford, Kent -
Service Desk, Support, 1st Line support, Logging, Desktop, Helpdesk. Our Global Client require a Service Desk/1st Line Support Analyst to join the team on a 6 month initial contract starting Monday 3rd August. The ideal candidate will live locally to Ashford, Kent and have previous Service Desk/1st Line...
Rate: £120 - £130 per dayPosted: 6 days ago
Candidate Keywords: Desktop support, infrastructure, helpdesk, service desk, Active directory, Office 365, project support, citrix... - Field incoming requests from users via telephone, e-mail and ITSM tool set in a courteous manner. - Prioritise and schedule support workload against the defined SLA matrix. - Record, track, and document the Incident Management process,...
Salary: £20000 - £25000 per annumPosted: 14 hours ago
You will need experience in VMware and Citrix... In-depth knowledge of Windows infrastructure environment (essentials; exchange 2007/2010, windows 2003/2008/2012 AD, DFS & DFSR)... Strong VMware ESX/vSphere implementation, support, maintenance & tuning skills. Good working knowledge of large scale SAN & NAS in particular iSCSI. Good working knowledge of...
Rate: £350 - £400 per dayPosted: 4 days ago
Folkestone, Kent -
Ensuring user guides, disaster recovery plans and knowledge management requirements for appropriate applications are maintained... Maintaining and developing the support capability for pertinent applications, establishing Knowledge management processes to ensure skills retention... Managing expectations and completing reporting schedule to all key stakeholders including SLA adherence... Supporting disaster recovery plans and...
Salary: BenefitsPosted: Yesterday