Jobs 1 to 2 of 2

Service Operations Manager

Service Design. Create service catalogue & SLA/OLA framework. Populate service catalogue and ensure each service has appropriate SLA/OLA's in place. Embed/Implement SLA/OLAs and ensure service catalogue is used within IT. Translate IT requirements into well-defined non-functional requirements across a range of ITIL aligned dimensions.....
Luton, Bedfordshire -
Posted: 8 days ago

Technical Service Manager - Permanent - Luton

Regular liaison with the suppliers to discuss and manage the provision of services to the business within contractually agreed SLA's and agrees changes to the model as necessary... *Manage the conversion of supplier SLA's to business OLA's. Ensure there are no gaps and that OLA's are...
Luton -
Interquest - IQ Tech
Salary: £50000 per annum + Benefits
Posted: 13 days ago