Second Line Support
Nottingham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Shakespeare Martineau
be: Ownership, monitoring, tracking, and communication about incidents assign to the relevant IT Support Team Resolving IT support incidents and service requests within agreed SLA timeframes Recording, ownership, monitoring, tracking, and communication about incidents Investigating and diagnosing incidents escalated from the Service Desk/IT Support Escalating incidents to IT more »
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