Jobs 1 to 4 of 4

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £15,000 to £20,000 per annum
Posted: Yesterday

Service Desk Agent

Peterborough, Cambridgeshire -
HAYS INFORMATION TECHNOLOGY
Within the role you will be tasked with troubleshooting front line issues, ensuring timely resolution of incidents within all SLA's and provide first class customer service. Background knowledge of ITIL Incident Management will be highly sought after, coupled with previous Service Desk and customer service experience, whilst excellent communication...
Salary: £20000.00 - £28000.00 per annum
Posted: Yesterday

Help Desk Team Leader - ITIL / SLA / KPI

Peterborough, Cambridgeshire -
Harvey Nash plc
Service Desk Team Leader / Help Desk Team Leader - managing teams of 6 to 10 1st and 2nd Line Support Analysts, Windows, AD, ITIL and SLA / KPI... Ideal candidate must have at least 12 months experience within Helpdesk/ Service Desk Leadership capacity and must have worked within ITIL environment (preferably ITIL...
Salary: £30000 - £40000 per annum
Posted: 18 hours ago

1st / 2nd Line Support Engineer - Peterborough - Contract

Peterborough, Cambridgeshire -
Roc Search
1st/2nd Line Support/Windows 7/Office 2010/Exchange/Active Directory/Contract. Roc Search's client based in Peterborough has an URGENT requirement for a skilled 1st/2nd line engineer. Key Responsibilities: - Diagnostic Repair and Support. - Provide support via telephone, email and face-to - face. - Manage all incidents assigned to...
Posted: 12 hours ago