Jobs 1 to 15 of 18

IT / Service Desk Engineer - Great Career Prospects

Edinburgh -
Cathcart Associates
1st Line Support Analyst / Service Desk Support / Service Desk Analyst / Windows 7 / Windows XP / Microsoft Office / TCP/IP / Active Directory / ITIL... Key Responsibilities / Requirements: ** Provide excellent customer service to ensure that all issues are logged, prioritised and resolved within SLA's. Handle and record all calls into the Service Desk,...
Salary: £17000 - £20000 per annum + Shift Allowance + Benefits
Posted: 15 days ago

IT Service Desk Analyst - 1st Line Support

Dundee -
Cathcart Associates
IT Support Engineer / 1st Line Support / 2nd Line Support / Desktop Support / IT Helpdesk / IT Service Desk / Windows 7 / Active Directory / Exchange / Contract / Dundee... You must be comfortable working towards SLA's and providing excellent customer service... Key Skills and Experience: ** Windows desktop operating systems Windows 7/8. ** Good knowledge of...
Posted: 12 days ago

Service and Release Manager

Edinburgh, Midlothian -
HAYS INFORMATION TECHNOLOGY
The role will include preparing and managing SLA-Reports and Service Improvement Plans, Incident Reporting, performance tracking through KPIs and attending international service management meetings to help shape overall strategy. Successful candidates will have experience in a similar role with a good analytical background. They will be experienced in implementing...
Salary: £30000.00 - £35000.00 per annum + benefits
Posted: 4 days ago

Infrastructure Engineer- Fantastic Package- Great Company

Glasgow, Lanarkshire -
Cathcart Associates Ltd
MS Exchange - up to 2010- Installation, support and configuration... ** MS SQL Server - Support / Administration / Troubleshooting. ** MS Active Directory, DNS, DHCP and Group Policy. ** Good experience with backup technologies such as Commvault. ** Working knowledge with Citrix Xenapp 6/6.5, MS Lync and / or SharePoint -would be highly advantageous, but not...
Salary: Unrivalled Bonus + Benefits
Posted: Yesterday

Infrastructure Engineer

Glasgow, Lanarkshire -
Lockheed Martin
Ideally, you will: Have excellent knowledge of virtualisation technologies, such as VMware and Hyper-V. Have excellent knowledge of Windows Server environments. Have good general knowledge of networking technology, including load balancing and firewalls. Have good general knowledge of Microsoft technology stack, such as MS SQL, SCCM and SCOM. Have...
Posted: 26 days ago

Service and Release Manager - Permanent - Edinburgh - up to £45

Edinburgh, Midlothian -
Change Recruitment Group
Preparing, updating SLA reports, Service improvement, QA plans. - Developing/creating incident reports for service delivery. - Strong stakeholder management/Negotiation skills. - Strong analytical background... - ITIL (awareness or accreditation) This is a fantastic opportunity to join a dynamic and fast growing business who have doubled in size in the last 12 months...
Salary: £40000 - £45000 per annum
Posted: 2 days ago

IT Support / Infrastructure Engineer- Fantastic Package

Glasgow -
Cathcart Associates
MS Exchange - up to 2010- Installation, support and configuration... ** MS SQL Server - Support / Administration / Troubleshooting. ** MS Active Directory, DNS, DHCP and Group Policy. ** Good experience with backup technologies such as Commvault. ** Working knowledge with Citrix Xenapp 6/6.5, MS Lync and / or SharePoint -would be highly advantageous, but not...
Salary: Unrivalled Bonus + Benefits
Posted: 25 days ago

IT Support Engineer, Fraserburgh

Fraserburgh, Aberdeenshire -
RM Education
An opportunity for an enthusiastic and highly customer focused 1st /2nd line IT Support Engineer to move into the education sector and work as part of a large IT managed service with one of the 'UK's Top IT Employers'*. RM Education is the leading provider of ICT software & services...
Salary: £18000 - £24000 per annum + £800 bonus
Posted: 18 days ago

2nd Line Desktop Support

Edinburgh, Midlothian -
Sanderson
Benefits: 9% bonus, 28 days holiday + BH, Group Pension Plan (double contribution up to a maximum of 10%, Private Medical Insurance after 1 year. Location: Edinburgh. My client, a leading Financial Services organisation based in central Edinburgh is seeking 2nd Line Support Engineers to join their team. Due to recent...
Salary: £25000 - £35000.00 per annum
Posted: 4 days ago

Information Analyst / 2nd / 3rd Line Support

Glasgow, Lanarkshire -
HAYS INFORMATION TECHNOLOGY
â-Degree qualification in IT or related discipline (or equivalent) â-ITIL foundation... â-MCSE certification advantageous... â-Strong logical & analytical thinker... â-Proven communication, analytical, documentation and problem solving skills... o Ability to troubleshoot issues relating to Microsoft Exchange 2010. o Exposure to SharePoint 2010. o Exposure to Microsoft...
Salary: £30000.00 - £34000.00 per annum
Posted: 3 days ago

IT Helpdesk Support Analyst

Edinburgh -
Recruitment Genius
They will only consider applicants with the minimum qualification of MTA Windows Server 2008 or 2012 or equivalent... - Approximately 2+ years of Technical Support Experience / Knowledge of Windows client & server environments, Networking, systems troubleshooting and resolution (gained either as a Helpdesk Analyst or Systems Administrator within an organisation of 40+...
Salary: £19000 - £24000 per annum
Posted: 8 days ago

Avaya/Verint WFO accredited Technical Support Specialist- Glasgow

Glasgow, Lanarkshire -
FT Select
Previous exposure and solid capability in a 2 nd / 3 rd line Support role within a demanding and customer focused environment - Avaya/Verint WFO accreditation(s) - Understanding of networking fundamentals (TCP/IP) - Proven capability in WFO support/administration environments supporting bespoke and/or 3 rd party applications - Analytical mindset with...
Salary: From £35,000 to £43,000 per annum Plus oncall + company benefits packa
Posted: 3 days ago

3rd Line Support Engineer

Edinburgh, Midlothian -
Sanderson
Responsibilities include: Ensure systems are managed to the satisfaction of the business, managing incidents and service requests within SLA, reviewing breached calls and providing support out of hours... Support managed Disaster Recovery tests and develop or maintain procedures to ensure that systems can be recovered in the event of a...
Salary: £0.00 - £42000.00 per annum
Posted: 4 days ago

Senior Linux Administrator

Edinburgh, Midlothian -
Absolute Solution Limited
Strong Linux experience, preferably Red Hat and Debian - Ability to understand/debug Perl and Java code... - Knowledge of scalable, fault tolerant, and performance critical systems architecture - knowledge of RDBMS at the SQL and DBA level - Working knowledge of configuration management tools - Knowledge of ITIL standards an advantage... - Operational support of...
Salary: From £42,000 to £45,000 per annum excellent bens, International Compan
Posted: Yesterday

1st Line Support - Helpdesk Analyst

Dundee -
Recruitment Genius
To ensure log SLA targets are maintained through proactive management of individual and team calls... Key skills and requirements needed: - It is essential to have an HNC/HND but preference will be given to those at degree level (IT related) - Ideally a minimum 1 years commercial experience or work placement...
Salary: £18000 - £21000 per annum
Posted: 25 days ago