Jobs 1 to 8 of 8

Infrastructure Engineer

The position will provide all services and duties necessary for the delivery of support and infrastructure development of the company's IT systems, whilst ensuring all components are maintained and work reliably, and are capable of meeting business needs and agreed SLA's... You should have a strong background in...
Glasgow, Lanarkshire -
HAYS INFORMATION TECHNOLOGY
Salary: £32000.00 - £36000.00 per annum
Posted: 2 days ago

Infrastructure Analyst - 2nd line support

Responsibilities: Responsible for resolving all colleague support issues and incidents through agreed SLA's, working remotely and on customer sites... Maximising IT System availability / uptime for clients within agreed SLA's. Technical Skill set: Installation, administration and support of Windows Server 2008 / 2012. Troubleshooting in depth technical Windows Desktop issues -...
Glasgow -
Cathcart Associates
Salary: £19000 - £23000 per annum
Posted: 22 days ago

Lead Genesys Support Specialist

You will be accountable for ensuring Service Operations procedures (Incident, Problem and Change management) are established, executed and documented and are aligned with ITIL v3 best practice... Drive continuous improvement, maximising effectiveness within the team... Strong knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI) Strong knowledge of...
Glasgow, Lanarkshire -
Three
Salary: Excellent Salary +Benefits
Posted: 3 days ago

Service Desk Manager

About Capita | Scottish Wide Area Network Capita Scottish Wide Area Network (SWAN) is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 75,000 staff across the UK, Europe, South Africa and India... People management and associated responsibilities like...
Glasgow -
Capita Internal Resourcing
Posted: 15 hours ago

Desktop Support Analyst

Ideally you will have a degree in an IT related discipline or will have equivalent commercial experience in an IT support role in a high pressure SLA ticketing system. Microsoft Certifications would also be beneficial. The successful Desktop Support Analyst will have the following technical skills and experience: -Apple Certified...
Glasgow, Lanarkshire -
Harvey Nash plc
Posted: 6 days ago

2nd Line Engineer

About Capita | Scottish Wide Area Network... Coaching and mentoring Service Desk- Provide training, guidance and support to 1st line staff... BGP, OSPF. Experience with TCP/IP protocols. Knowledge of Ethernet/L2 switching. Experience of WAN/LAN infrastructure support. Access technologies including SHDSL, ADSL, Ethernet etc. Experience working in an ITIL...
Glasgow -
Capita Internal Resourcing
Posted: 18 days ago

Service Delivery Manager

Cognizant seeks an Infrastructure Service Delivery Manager to undertake and own overall delivery responsibility for key accounts within the UK/I Infrastructure Services Practice. Cognizant’s Infrastructure Services Practice provides end-to-end solutions covering architecture, design, implementation, management and on-going support across the entire enterprise technology infrastructure... Key...
Edinburgh, Midlothian -
Cognizant
Posted: 10 days ago

Customer Support

Computacenter is Europe's leading independent provider of IT infrastructure services, enabling users and their businesses... Our remit is broad and covers pre sales engagement, business take on, in life quote, order management and margin control as well as post sales billing management... As a part of your role, you...
Edinburgh -
Computacenter
Salary: Competitive
Posted: 16 days ago