Jobs 1 to 13 of 13

Service Manager

Your new role Responsible for ensuring successful delivery of business as usual services and that customer group meets or, if possible, exceeds agreed SLA's... What you'll need to succeed You should have a proven track record in IT Service Management with working knowledge of delivering IT services within...
Glasgow -
Hays Specialist Recruitment Ltd
Salary: £36000 - £42000.00 per annum + benefits
Posted: 22 days ago

Service Centre Executive

Your duties will mainly be that of an ITIL Support Engineer responsible for incident management, change management and problem management with a focus primarily on incident management. Your new role The role of Service Centre Executive sits within the Service Management Team and is responsible for dealing with customers at...
Inverness -
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £32000 per annum
Posted: 23 days ago

Infrastructure Engineer

Ideally, you will: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Have excellent knowledge of Windows Server Environments, from Server 2003 - 2012, including OS build, AD, DNS, DHCP and GP from design to implementation and support. Have good general knowledge of Networking Technology including load balancing...
Edinburgh, Midlothian -
Lockheed Martin
Posted: 13 days ago

IT Systems Administrator

You will have experience of adhering to SLA's and possess excellent customer engagement expertise to build strong internal relationships. Essential Required Skills: Knowledge of Windows 7 and 8 desktop. Strong working knowledge of Windows Server, Exchange and Active Directory... Experience of ITIL framework... You will be expected to obtain...
Helensburgh, Dunbartonshire -
Search Consultancy
Posted: 6 days ago

Support Engineer

Investigating and resolving issues found following automated network management tasks including daily backups, anti-virus checking etc. Management of issues to resolution for any network and equipment failures covering software, hardware and infrastructure problems as defined by the service level agreement... Know and understand the IT service delivery targets for...
Bellshill, Lanarkshire -
RM plc
Salary: £22000 - £28000 per annum
Posted: 20 days ago

Infrastructure Engineer

The position will provide all services and duties necessary for the delivery of support and infrastructure development of the company's IT systems, whilst ensuring all components are maintained and work reliably, and are capable of meeting business needs and agreed SLA's. What you'll need to succeed You...
Glasgow -
Hays Specialist Recruitment Ltd
Salary: £32000.00 - £36000.00 per annum
Posted: 9 days ago

Application Support Analyst - SQL

As a result, you will have a strong technical background in both software applications and Microsoft technology and will provide excellent customer service for all users... ** Resolving application incidents, problems and requests for customers within agreed SLA's. ** SQL Scripting - T SQL. ** Developing SSRS reports... Application Support / SQL Support / Software...
Edinburgh -
Cathcart Associates
Posted: 17 days ago

IT Helpdesk Manager - Long term contract

You will be responsible for overseeing the day-to-day operational service delivery against SLAs including monitoring and reporting on KPIs for the service desk staff... ** Continuous monitoring of the teams performance against agreed SLA's... ** Understanding of SQL scripting & troubleshooting... IT Helpdesk Manager / IT Service Desk / IT Team Leader /...
Edinburgh -
Cathcart Associates
Posted: 17 days ago

Operations Manager

The NOC (Operations) Manager is a key role within the Updata Service and Operations function accountable for the management of the NOC and Technical Service Desk teams providing the ongoing support and maintenance of the entire operations environment for our customers, including the fully ITIL aligned service management processes.. About...
Glasgow -
Capita Internal Resourcing
Posted: 2 days ago

Application Support Analyst

CGI's Application Support team based in Edinburgh requires additional Application Analysts... The RoleReporting into a Second Line Team Lead and Service Provision Manager the role will include: Functional user support across a range of clients and applications systems; Running agreed business processes / jobs on behalf of clients; Proactive system...
Edinburgh, Midlothian -
CGI
Salary: £30000 - £40000 per annum + benefits
Posted: Yesterday

SQL Database Administrator

You will be self-motivated and able to multi-task in line with agile teams and customer SLA's... You will have: Good knowledge on MS SQL Server. Experience with SQL Server 2008/2012 Administration. Knowledge on SQL Server infrastructure design and implementation. Experience with SQL Server database development and...
Glasgow, Lanarkshire -
Lockheed Martin
Posted: 27 days ago

IT Service Desk Team Leader

To assist the team to meet SLA requirements using all available resources... *Conduct performance reviews for the team and provide coaching and development as required. The Successful Service Desk Team Lead will have the following technical skills and experience: *Customer service experience gained in a technical environment preferably with exposure...
Selkirk, Selkirkshire -
Harvey Nash plc
Salary: £30000 per annum
Posted: 3 hours ago

Service Desk Team Lead

What you'll need to succeed The successful candidate will have extensive experience of leading and managing a team, including allocating work for support analysts, ensuring strict SLA's and KPI's are adhered to. You should have great team lead experience in an IT environment, preferably supporting an ERP...
Glasgow -
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £40000.00 per annum
Posted: 22 days ago