Service Desk Team Leader
Solihull, West Midlands (County), United Kingdom
Acora
years’ experience in Service Desk remote support of corporate clients - Good understanding of Incident/Request management and ticket handling - Experience of working to SLA’s and KPI measures - Experience of using/contributing to a Knowledge base - ITIL Foundation Certificate Accreditation - Knowledge of Legal Applications – Document Management, Digital Dictation more »
Employment Type: Permanent
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