Jobs 1 to 3 of 3

Service Desk Analyst 1st Line Support, Help Desk Engineer

are: - Log all incidents and service requests raised to an agreed standard of detail - Follow agreed Service Desk Processes - First line fixing of faults to an agreed percentage - Perform customer facing role, focused on delivering against established SLA performance targets - To answer calls received into the Service Desk, logging all...
Southampton, Hampshire -
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: Yesterday

Operations Manager

Manage the primary Client relationship/stakeholder engagement between IPS service delivery and CPS. Accountable for IPS Service Delivery & SLA / KPI Performance for an assigned client portfolio... IPS Service & Product development and continuous improvement... Provide coaching, development and performance management of IPS staff in line with Capita guidelines and performance criteria.....
Southampton -
Capita plc
Posted: 27 days ago

Oracle DBA

As an Oracle DBA you will be responsible for the support of Oracle and SQL database systems across a large enterprise estate... BAU queue responsibility & management ensuring SLA's are met for incident, problem and aged ticket management... Technical & Personal Specification: *Experience of Oracle DB's including 11g and ideally12c. *...
Southampton, Hampshire -
Networkers
Posted: 5 days ago