Service Level Agreement (SLA) Jobs in Wiltshire
Jobs 1 to 9 of 9
My third sector client is urgently looking for an experienced Service Desk Analyst for their offices based in Chippenham. Reporting to the Service Desk Team Leader the postholder will work as part of a team of 5 Service Desk Analysts providing both phone based and face to face support. They...
Salary: £22,000 p.a. plus excellent benefitsPosted: 25 days ago
Technical understanding in the following areas: - Windows and Linux operating systems... - SQL understanding and knowledge (Oracle SQL, MySQL) - Technical understanding of common server applications such as web servers, databases, etc. - ITIL Knowledge and experience... - Good time management and organisational skills... - Belief in continuous improvement... - An understanding of relational databases and...
Salary: £22k - 28k per yearPosted: 26 days ago
Chippenham, Wiltshire -
Global Technology Solutions Ltd
Working as part a team to ensure the use of best practice in implementation approach, risk management and change control management within the SLA contract... *Proven experience using Microsoft based server operating systems - 2003 / 2008 / 2010... *Proven experience using Microsoft based desktop operating system - Windows XP / Vista / W7... environment (permissions,...
Salary: £21000 - £27000 per annum + ben+trainingPosted: 2 days ago
We currently have an exciting opportunity for a Service Delivery Manager to be responsible for providing a strong customer focused service delivery to Remote POST partners... - Act as the day to day service escalation point for the Remote POST partners; - Exception management, ensuring delivery of ‘Incident reports' and ‘Root Cause...
Salary: £30k - 34k per yearPosted: 23 days ago
The People Network
This is an exceptional opportunity for a Service Delivery Manager with good B2B experience for this leading software technology company. In this role you will be responsible for ensuring that their service delivery performance is managed to ensure that SLA targets are achieved whilst maintaining customer satisfaction, gaining their trust...
Salary: £30000 - £34000 per annum + good benefitsPosted: 18 days ago
Limited in your current role as a CCIE or CCNP Cisco network engineer?... An excellent communicator, you will report to the Area Engineering Manager, however will undertake activities allocated by ITSM tools and customer project or strategic objectives... Conduct proactive Operational Service Reviews in addition to reactive elements of the...
Salary: £50000 - £55000 per annum + competitivePosted: 17 days ago
Capita - ITIN
This is a job opportunity within Capita, the UK's leading provider of business process management and integrated professional support service solutions... Resolving reported faults escalated via Front Line support teams within tight SLA's... Planning and implementing Firmware & Patching programs across a wide range of Customers & manufacturers equipment... Solid...
Salary: £35000 - £38000 per annumPosted: 14 days ago
Interquest - IQ ESM
One of our clients in the BMC space are recruiting a Helpdesk Consultant to undertake consultancy activities primarily in the BMC Footprints ServiceCore product area... Ideally experience of pre-sales activities and have technical expertise in key BMC product areas and platforms. Any BMC certification will help... Knowledge of Project...
Salary: £40000 per annumPosted: 10 days ago
Capita - ITPS
They are looking for a forward thinking Business Intelligence Manager to help drive the evolution and take ownership of their BI function. This role involves supporting the business users in defining requirements for data management and MI to then manage the IT services in the delivery. You will be responsible...
Salary: £50000 - £60000 per annum + Fantastic Package (Total £85k)Posted: 5 days ago