Service Level Agreement (SLA) Jobs in Wiltshire
Jobs 1 to 12 of 12
My third sector client is urgently looking for an experienced Service Desk Analyst for their offices based in Chippenham. Reporting to the Service Desk Team Leader the postholder will work as part of a team of 5 Service Desk Analysts providing both phone based and face to face support. They...
Salary: £22,000 p.a. plus excellent benefitsPosted: 19 days ago
Capita - ITIN
This is a job opportunity within Capita, the UK's leading provider of business process management and integrated professional support service solutions... To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony...
Salary: £18000 - £20000 per annumPosted: 22 days ago
Technical understanding in the following areas: - Windows and Linux operating systems... - SQL understanding and knowledge (Oracle SQL, MySQL) - Technical understanding of common server applications such as web servers, databases, etc. - ITIL Knowledge and experience... - Good time management and organisational skills... - Belief in continuous improvement... - An understanding of relational databases and...
Salary: £22k - 28k per yearPosted: 19 days ago
Swindon, Wiltshire -
You will manage queries and incidents to agreed SLA’s and use your knowledge and experience to manage telephone systems, email and other technology based systems throughout the business... You must be able to demonstrate excellent problem solving skills and a good working knowledge of the Microsoft suit of packages...
Salary: £15,000 - £20,000 per yearPosted: 26 days ago
We currently have an exciting opportunity for a Service Delivery Manager to be responsible for providing a strong customer focused service delivery to Remote POST partners... - Act as the day to day service escalation point for the Remote POST partners; - Exception management, ensuring delivery of ‘Incident reports' and ‘Root Cause...
Salary: £30k - 34k per yearPosted: 17 days ago
The People Network
This is an exceptional opportunity for a Service Delivery Manager with good B2B experience for this leading software technology company. In this role you will be responsible for ensuring that their service delivery performance is managed to ensure that SLA targets are achieved whilst maintaining customer satisfaction, gaining their trust...
Salary: £30000 - £34000 per annum + good benefitsPosted: 11 days ago
CCNP... As a Network Engineer you will provide full ITIL lifecycle support for Network and Unified Communications equipment based on a customer site, ensuring productivity and all contractual SLA's are met, delivering a world class customer experience. An excellent communicator, you will report to the Area Engineering Manager, however...
Salary: £40000 - £45000 per annum + competitivePosted: 25 days ago
Limited in your current role as a CCIE or CCNP Cisco network engineer?... An excellent communicator, you will report to the Area Engineering Manager, however will undertake activities allocated by ITSM tools and customer project or strategic objectives... Conduct proactive Operational Service Reviews in addition to reactive elements of the...
Salary: £50000 - £55000 per annum + competitivePosted: 11 days ago
Opus Recruitment Solutions Ltd
IT Network Manager - A+, Network +, MCSA, CISCO, CCNA - Swindon - 6 Months+ - £100 - 140 pd... It will be your responsibility to ensure all SLA’s are met, in addition to managing all documentation and procedures... Technical Requirements: - Experience of virtual network management; VLAN, VMware... - Understanding of routing protocols, WAN/LAN. - A+,...
Rate: £100 - £140 per dayPosted: 23 days ago
Capita - ITIN
This is a job opportunity within Capita, the UK's leading provider of business process management and integrated professional support service solutions... Resolving reported faults escalated via Front Line support teams within tight SLA's... Planning and implementing Firmware & Patching programs across a wide range of Customers & manufacturers equipment... Solid...
Salary: £35000 - £38000 per annumPosted: 8 days ago
Swindon, Wiltshire -
HAYS INFORMATION TECHNOLOGY
Senior MI Analyst/MI Analysis/SAP/SAP BW/SAP BEX/HR MI Analysis/Data Integrity/Data Cleansing... You will use your analysis skills to interrogate and ascertain information trends, forecasting and SLA data... You will be expected to: * Own and manage SAP data integrity and data cleanse activities... * Drive improvement...
Rate: £275.00 - £300.00 per day + NegotiablePosted: 4 days ago
Interquest - IQ ESM
One of our clients in the BMC space are recruiting a Helpdesk Consultant to undertake consultancy activities primarily in the BMC Footprints ServiceCore product area... Ideally experience of pre-sales activities and have technical expertise in key BMC product areas and platforms. Any BMC certification will help... Knowledge of Project...
Salary: £40000 per annumPosted: 3 days ago