Jobs 1 to 8 of 8

2nd Line Reporting Engineer

Chippenham, Wiltshire -
Sanderson
An exciting opportunity has arisen for a 2nd Line Reporting Engineer to work in a fast paced environment within a well established and expanding technologies organisation that offers a clear career path with progression opportunities. The role is for an enthusiastic and ambitious individual that is looking for a step...
Salary: £22000.00 - £26000.00 per annum + Good Benefits
Posted: Yesterday

2nd Line Support

Chippenham -
Hays IT - Uk Posting account
They will also need to ensure that calls are handled efficiently and within SLA time-scales, providing service managers and teams with call statistics, liaising with other areas of the business when required and escalating the calls that cannot be dealt with to the 3rd Line Support Team... They will...
Salary: £22000.00 - £26000.00 per annum + excellent benefits
Posted: 14 days ago

Technical Support. Windows Servers. Chippenham. £23-25k

Chippenham, Bath, Swindon, Melksham, Malmesbury,... -
XIST4 IT LIMITED
Level 2 Technical Support Engineer, Windows Servers, AD, Chippenham, £23-25,000... - Commercial Windows Servers build, installation and support experience... - Good understanding of Windows Desktop and Servers... - Experience of working with SLA's and any support ticketing systems... As a Level 2 Technical Support Engineer ( Windows Servers, Active Directory, LAN,...
Salary: £23-25,000
Posted: 4 days ago

Service Desk Manager / IT Support Manager Swindon

Swindon -
Hays IT - Uk Posting account
You will ensure that excellent levels of technical support and customer service are provided across the organisation and measure relevant SLA's and KPI's... The successful candidate is expected to have experience in all or most of the following: *Lead, schedule, develop and manage Desktop Support Analyst team *Manage...
Salary: £260 - £70000 per annum + Dependent on experience
Posted: 16 days ago

2nd Line Reporting Engineer

Chippenham -
360 Resourcing
Ensuring calls that are handed to them are handled efficiently and within SLA timescales. - Providing Service Managers and teams with call level statistics for management reporting... - Producing Root Cause Analysis [RCA] documentation in relation to incidents... - To respond to queries by reporting users and conduct further business analysis... - Technical understanding...
Salary: £22k - 28k per year
Posted: 2 days ago

2nd Line Support

Chippenham, Wiltshire -
Applied Card Technologies
Ensuring calls that are handed to them are handled efficiently and within SLA timescales. Providing Service Managers and teams with call level statistics for management reporting... Producing Root Cause Analysis [RCA] documentation in relation to incidents... To respond to queries by reporting users and conduct further business analysis... Technical understanding...
Salary: From £22,000 to £28,000 per annum + benefits
Posted: 14 days ago

1st Line IT Support

Wiltshire -
Interaction Recruitment PLC
Key Tasks: Respond to requests for support, service and information, predominantly via Cisco IVR phone system, email and web portal; making an initial diagnosis of any incidents raised; resolve the call, where possible. Ensure sufficient information is captured from the user and recorded in the relevant incident management system... Ensure...
Rate: £150 - 180 per day
Posted: 2 days ago

2nd Line Support Engineer

Chippenham, Wiltshire -
Connectus
Substantial Linux experience - preferably holding Red Hat Certification. *Previous hardware and server support experience - familiarity with HP hardware would be advantageous. *VMware. *Symantec Netbackup and standard backup processes and procedures. *Technical understanding in the following areas: oWindows and Linux operating systems... *Good time management and organisational skills... *Belief in continuous...
Salary: £22000 - £26000 per annum
Posted: 3 days ago