Jobs 1 to 15 of 21

Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
We are currently recruiting for a Service Desk Analyst to run the Helpdesk at a large School in Bradford... The successful Service Desk Analyst will provide a first and single point of contact for the School's Helpdesk for all supported Departments, staff and pupils. It will be their responsibility...
Salary: £16000.00 - £20000.00 per annum + Benefits
Posted: 11 days ago

Service Desk Analyst - Leeds - Contract

Leeds, West Yorkshire -
Lorien Resourcing
The Service Desk Analyst will be responsible for the following: The key role of a service desk analyst is to provide first line support and offer problem resolution to external customers and staff, assisting them with hardware and software problems via the phone and email to agreed KPI's/SLA'...
Rate: £130 - £150 per day
Posted: 2 days ago

1st Line support / Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
The role entails working on a busy service desk, providing 1st line support to over 4000 users, resolving queries and issues within the first instance. Password resets / remote access (desktop / Laptops / Iphone and Blackberries / Call logging, Call escalation etc. You will work to SLA's / KPI's all focussed around...
Rate: £10.00 - £11.00 per hour
Posted: 18 days ago

1st Line Support - SystmOne

Leeds -
Hays IT - Uk Posting account
An NHS Client in Leeds is looking to recruit an IT Help Desk Support candidate to assist the current team... Candidates must have experience of working to strict SLA's and weekly KPI's and if candidates have experience with using call logging software they would be at an advantage.
Rate: £11.00 - £13.50 per hour
Posted: 12 days ago

IT Help Desk

Kingston Upon Hull -
Hays IT - Uk Posting account
An NHS Client in Hull is looking to recruit an IT Help Desk Support candidate to assist the current team who are working on a major project... Candidates must have experience of working to strict SLA's and weekly KPI's and if candidates have experience with using the call...
Rate: £11.00 - £13.00 per hour
Posted: 17 days ago

Microsoft Systems Engineer

York, North Yorkshire -
Ioko
This includes incident management, change management and problem management - Providing capacity, availability and service continuity management for customer systems and infrastructure - Provide on-call and out-of-hours support... - Good working knowledge of core Microsoft server technologies and excellent knowledge of Active Directory, IIS, NLB and clustering. - MS SQL installation...
Posted: 25 days ago

Technical Support Analyst

Wakefield -
Hays IT - Uk Posting account
Role The role of Technical Support Analyst will be working alongside the Controls Support team providing 2nd/3rd line support within an ITIL environment for both internal and external controls. Primarily this will involve addressing open tickets within SLA, regular housekeeping and maintaining best practice, checking system logs and alerts,...
Salary: £25000.00 - £30000.00 per annum
Posted: 9 days ago

2nd Line Engineer

York, Yorkshire -
Capita
The key responsibilities of this role are to monitor the 2nd line queue and resolve Incidents & Service Requests within the agreed SLA's. Suitable candidates will have the following skills and experience; Microsoft Office 2007/2010 (Word, Excel, Outlook, Powerpoint Visio) Experience of using a Service Management tool for Incident,...
Posted: Yesterday

2nd Line IT Support Consultant (Microsoft, Exchange, SQL, Server)

Leeds, West Yorkshire -
Price Carnell Limited
They are a Microsoft Certified Partner and they supply HP hardware technologies... Advanced Networking and firewalls... Exchange Server 2013/2010/2007/2003 setup and configuration. Virtualisation technologies including Hyper-V and VMware vSphere... Active Directory. Remote Desktop Services Deployment and Thin Client technologies... Backup technologies including Symantec Backup Exec and...
Salary: From £24,000 to £30,000 per annum + Benefits
Posted: 2 days ago

Service Desk Analyst - 1st/ 2nd Line - IT Support Desk

Middlesbrough, Cleveland -
4it Recruitment Ltd
HTML, FTP, XML, Flash, JavaScript) and have excellent written communication skills... Monitoring agreed SLA's and ensuring daily/weekly targets are met... Problem management/ Incident management... Experience using front-end web platforms similar to, Confluence, ZenDesk. Ability to code HTML, CSS, JavaScript... Web development experience. Exposure to HTML5, Flash technologies...
Salary: Up to £23,000 per annum
Posted: 5 days ago

Service Desk Manager - ITIL

Harrogate, North Yorkshire -
Spring Technology
This is an exciting opportunity, where you will be required to set up and manage a service desk to ITIL standards... *Creating and maintaining a strong customer focused service desk who pride themselves on excellent user experience. *Develop the business service desk to be best of breed adhering to the...
Salary: £40000.00 - £45000.00 per annum
Posted: 5 days ago

Service Performance Analyst/Manager

Leeds -
Capita - ITIN
As Service Performance Manager, you will be required to ensure contractual service levels are met through performance analytics, client management and floor management, making effective use of available technology. Other Responsibilities: Liaise with Operations on service delivery issues, taking corrective action to meet service level goals or to increase productivity.....
Rate: £25000 - £28000 per annum
Posted: 9 days ago

CRM Package Support Analyst

Leeds, West Yorkshire -
The Bridge Ltd
Leading UK client has a new opening of an experienced CRM Support Analyst... This includes the CRM RightNow Product and several bespoke applications which utilize technologies such as Salesforce and languages such as Java and HTML. This role will encompass both technical support and stakeholder management therefore the successful candidate...
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 4 days ago

Change Analyst - CAB

Rotherham, South Yorkshire -
Spring Technology
In addition as the Change Analyst you will be involved in overseeing release transitions using the change and transition management process, in line with contractual requirements. The successful Change Analyst will possess the following skills and experiences:- *Change Management processes including RFC composition, risk assessment and conflict migration. *Transition Management...
Salary: £25000.00 - £28000.00 per annum
Posted: 5 days ago

Software Configuration Manager

Leeds, West Yorkshire -
Fruition IT Resources Limited
Based in Leeds city centre our client requires a CRM Systems / Software Configuration Manager to join their growing business... Prioritisation of the team's workload to ensure compliance with both client and internal SLA's. Expected to operate at an Administrator/Expert user level in all supported systems, specifically CRM...
Posted: 2 days ago