Jobs 1 to 15 of 28

Desktop Analyst

City, London -
Certes Computing Ltd
2nd and 3rd Service Desk professionals required for an initial 3 month contract based in London, offering a very competitive daily rate. The ideal candidates must strong experience of customer service and SLA management. Great communication skills and they need to be confident in answering calls and carrying out a...
Posted: Yesterday

Service Lead - Servicedesk/Banking/IT technology - London

City of London -
Deerfoot IT
Process improvement *Work is carried out in a ITIL environment... SLA / OLA adherence... It could equally suit an individual who has been working in a Service Delivery type role (within or bridging the IT function), with good leading/mentoring experience and experience of delivering a service... Our client are happy...
Salary: £42000 per annum + Bonus and Benefits
Posted: 18 days ago

2nd Line Support Analyst

City of London -
Interquest - IQ ERP
Experience of working to SLA's and KPI's. *Proven capability of Problem Management. *Competent user of Active Directory and Exchange. *Experience of supporting Windows XP and 7, Windows 8 is desirable. *Experience of supporting Windows Servers 2003, 2008 and 2012. *Good working knowledge of TCP/IP, DNS, WINS and...
Salary: £21000 - £27000 per annum + Benefits
Posted: 11 days ago

Service Desk Analyst - City of London - £28k Circa

City of London -
Deerfoot IT
Keeping employees updated on the progress of calls in accordance with agreed priority and SLA... *Knowledge of Networking (TCP/IP) and DHCP and DNS, MS Exchange 2003/2010 Citrix and VMware and windows 7, office 2010... *Experience providing Smartphone/Tablet support for various popular devices currently on the market... Education/...
Salary: £28000 per annum
Posted: 3 days ago

IT Helpdesk Manager

City, London -
Connectus
Working for an IT solutions provider the IT Helpdesk Manager will be required on an interim basis to manage the IT Helpdesk (1st/2nd line) ensuring all processes are adhered to, standards are maintained and SLA's are met... For this position you will need previous experience of managing a...
Rate: £400 per day
Posted: 6 days ago

Service Desk Officer - London GBP32k - Gain Certs

City of London -
Nigel Frank International Limited - Newcastle
Active Directory. - Windows Server, Windows 7. - DNS, DHCP, Cisco. - Citrix, VMware... Microsoft , Microsoft Technologies , Active Directory , Exchange , Support , 1st Line Support , 2nd Line, 3rd Line, Support , Support Manager , SQL , SQL Server , Infrastructure , Windows Server , Outlook , Office , Application Support , Support Analyst , Support Consultant , MS Dynamics CRM , West London , Central London , London ,...
Posted: Yesterday

Senior Project Engineer (Windows) - Central London

City, London -
Focus IT Recruitment
Where required you may be asked to help provide support to the Service desk and Field Teams, where the additional following responsibilities would be expected: Manage and work to internal and customer SLA’s, escalating any concerns... Technical Skills: Windows Server (migration exposure) Virtualisation (VM ware, Hyper V, Citrix) Active...
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago

Service Desk Analyst - London - Permanent

City, London -
Lorien Resourcing
Service Desk Analyst-Oracle... *Knowledge/exposure - Oracle Database systems, SQL, PL/SQL or SQLPlus, Unix (Solaris and Linux) *Experience Incident management... *Hands-on knowledge/experience MS windows Operating system and MS office applications... *Understanding/experience with SLA's & OLA's. *Experience with service management tool (e.g. Infra, Remedy Heat...
Salary: £1 per annum + Market Rate
Posted: 2 days ago

Service Desk Analyst, Customer Tickets, CCNA, MCSE

City, London -
Harvey Nash plc
Analysts act as a central point of contact between the customer and internal departments handling service requests, incidents, problems, escalations, and providing an interface for other functions such as Change Management and Incident Management... Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed...
Salary: £22500 - £23000 per annum + Benefits + Training
Posted: 2 days ago

Senior Application Engineer

City of London -
Hays IT - Uk Posting account
Provide technical leadership in a predominantly Windows based environment with .Net based Applications. Key Accountabilities -In addition to the principal accountabilities of a Senior Application Service Delivery Analyst: -Provide technical guidance, as a Senior Analyst, to a team providing 2nd and 3rd Line support of in house developed, COTS and...
Rate: £370.00 - £450.00 per annum
Posted: 24 days ago

Senior Network Shift Engineer, Cisco, Windows

City, London -
Harvey Nash plc
Providing mentoring and training to junior engineers... Experience working in an ITIL environment or IT service Management... VPN... DNS. TCP/IP routing protocols. MPLS. Broadband. Leased Lines (Copper and Fibre) Telephony (Traditional and VoIP) Load Balancing. Email (SMTP and POP mail delivery) Microsoft Exchange Server infrastructure. Domain Names and DNS...
Salary: £30000 - £36000 per annum + 20% Shift Allowance + Benefits
Posted: 2 days ago

Service Delivery Manager

City of London -
Hays IT - Uk Posting account
Fantastic opportunity to join an established organisation who are undergoing a rapid period of growth and have invested heavily in upgrading their existing infrastructure. As a result they are looking to recruit a Service Delivery Manager who will be act as the main contact for the entire Service Management function.
Salary: £40000.00 - £48000.00 per annum
Posted: 8 days ago

Service Delivery Manager - Infrastructure Background - £55k+

City of London -
Computer Futures
You will require: ITIL certification/proven experience or similar... Broad range of technical - including enterprise level applications. Business domain knowledge from ecommerce, marketing, loyalty, CRM and technology services. Strong commercial skills with a deep understanding of technology service delivery and SLA's... You will have extensive experience in a Service...
Salary: £50000 - £60000 per annum + competitive
Posted: 21 days ago

SharePoint Administrator, Services Operations

City, London -
Deloitte
Other technologies in the team include IIS, SQL and enterprise content management systems... Experience of managing SharePoint security. Experience of creating and supporting InfoPath forms. Proficient in operating systems and applications Windows Server, Server Virtualisation, SQL, IIS. Good knowledge of ITIL and general service management practice. Proficient in project management (...
Salary: competitive
Posted: 23 days ago

Supplier Manager

City, London -
Advanced Resource Managers
Review reports, identify trends and any preventative actions that need to be taken to prevent SLA breaches... " Run the Supplier Governance Forums to address any issues escalated from the Service Management streams... " Support and operate SIAM Financial, Service Consumption and Validation processes as defined on behalf of the customer... " Strong...
Rate: Negotiable
Posted: 4 days ago