Jobs 1 to 15 of 25

Service Centre Analyst - Investment Management

City of London -
Real Staffing
is required to join a leading Investment Management firm with over £90 Billon of assets across the globe... Ensure that response time and resolution time objective are met as defined in the SLA... Essential Experience of Service Desk Analyst: Firm understanding of Microsoft based technologies such as: Windows Operating Systems (...
Salary: £40000 - £50000 per annum + competitive
Posted: 13 days ago

1st Line Support Analyst

City, London -
TalentFlow
Ownership and progression of all support calls to timely and efficient resolution/customer SLA's... Ensuring SLA’s are adhered too... Follow approved procedures with regard to change control and documentation standards... Provide regular status reports highlighting current and potential risks to the customer SLA... Desktop support on Windows ( XP &...
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago

Treasury Support Analyst - Banking - City of London - £58K

City, London -
Deerfoot IT Resources Ltd
Job Description: This position will be to Support the Dealing Room Systems within Treasury and Market Platforms Team in ESSG, the following skillsets are being sought, Windows server & Desktop, Linux, Citrix, Market Data, Firewall, Trading Systems, STP, TREP. Investigating, diagnosing and resolving low impact problems within service level agreement tolerances,...
Posted: 3 days ago

Service Desk Analyst - City of London - £28k Circa

City, London -
Deerfoot IT Resources Ltd
Keeping employees updated on the progress of calls in accordance with agreed priority and SLA... *Knowledge of Networking (TCP/IP) and DHCP and DNS, MS Exchange 2003/2010 Citrix and VMware and windows 7, office 2010... *Experience providing Smartphone/Tablet support for various popular devices currently on the market... Education/...
Salary: £28000 per annum
Posted: 3 days ago

Deskside Support Engineer III

City, London -
Polar Recruitment
Comply with Asset Management policies *. ESSENTIALS SKILLS/QUALIFICATIONS: *PC/Desktop Support knowledge including Windows XP, Windows 7 & Windows Office Suites... *Administering Windows Share\File permissions... secureID/MAS/ *Knowledge of SCCM. *Good knowledge of HP and Dell Workstation, Desktops & Laptops... *Microsoft Windows XP/7 and office applications... DESIRABLE SKILLS/QUALIFICATIONS: *Microsoft...
Posted: 3 days ago

Desktop Support Engineer (Banking)

City of London -
Bluefire Consulting
Windows XP/7 installation and configuration. *Market Data applications including Bloomberg, Factset, Fidessa and Eikon... *Windows Server 2003/2008 - Logging onto, setting up new users. *All versions of Microsoft Office including 2007/2010... *Microsoft Exchange. *Active Directory. *Mobile devices including Blackberry, Apple products and mobile devices. *VMWare. *Citrix... *SCCM. *Cisco. *...
Salary: £32000 - £35000 per annum + Excellent Benefits
Posted: 5 days ago

Incident Manager - London

City, London -
Lorien Resourcing
Our client, a global leader within their specialism in financial services sector are looking for an Incident Manager to join their team in London on a permanent basis. Incident Manager Experience: - Experience/ability to work on a 24x7 shift rota basis with other support team resources. - Analysis and impact assessment...
Posted: 20 hours ago

VIP Desk side IT Support Engineer/Hardware/Software Support

City, London -
Global Technology Solutions Ltd
Comply with Asset Management policies... Essential skills and experience for this VIP Desk side Engineer role: *PC/Desktop Support knowledge including Windows XP, Windows 7 & Windows Office Suites and core application suites. *Administering Windows Share\File permissions... secureID/MAS/ *Knowledge of SCCM. *Good knowledge of HP and Dell Workstation, Desktops &...
Salary: £23000 - £25500 per annum + £1,966 Inner London Allowance
Posted: 5 days ago

Incident & Problem Manager

City of London -
Interquest - ITQ Financial - Tunbridge Wells
You will be responsible for the oversight and day-to-day management of the ITS Incident & Problem Management processes... This role is also responsible for the operational management of all Major Incidents - including chairing checkpoint meetings and Incident communication. Key Responsibilities: * Provide a customer-focused service to all ITS staff...
Salary: Competitive
Posted: 10 days ago

2nd and 3rd Line Cloud Support Engineer

City, London -
Exponential-e
Microsoft Exchange, Microsoft Active Directory, Microsoft Windows Server, Desktop (Windows XP up), Microsoft SQL Server 2000-2014. * Experience in managing/troubleshooting VMWare and/or Virtualisation technologies. * Knowledge of Networking (DNS, DHCP) * Knowledge of Storage (SAN, NAS) systems. * Desired skills in Microsoft System Center, Microsoft SharePoint and Microsoft Lync an advantage. *...
Salary: £35000 - £45000 per annum
Posted: 26 days ago

Service Delivery Manager - Voice - Data - Telecoms

City of London -
Claremont Consulting Limited
Provide effective Line Management support to the L1 an L2 Etrali field engineers, focusing upon skills attainment, moral and engineering practices... Work in unison with the Management team to ensure that our resourcing, SLA and KPI targets are met... Support to the Customer Service Management team which may include providing...
Salary: £45000 - £55000 per annum + benefits
Posted: 21 days ago

Service Desk Analyst - Investment Banking

City, London -
Thebes IT
You should have experience of password resets and unlocking accounts within Active Directory, BES, e.t.c ... Software deployment using Altiris... Knowledge of supporting Blackberry Enterprise Server - BES & Handsets... Working to personal and team SLA's/KPIs. Providing support on Wireless networks and VPN remote connectivity issues... MS Office 2007experience -...
Posted: 3 days ago

Service Manager - Financial Services - City of London - £450

City of London -
Deerfoot IT
Instigate and pursue root cause analysis and solutions through disciplined Problem and Change management... *Develop and maintain ITIL Service Management processes and procedures, monitoring compliance and undertaking continual improvements as required... Mandatory Skills, Experience and 'Critical Success Factors' *Extensive prior experience of IT Account, Service Delivery, Operations or Service Management.....
Posted: 21 days ago

Unified Communications

City of London -
Hudson - London
In-depth knowledge of Microsoft Lync. Microsoft Certified Solutions Expert (MCSE) certification preferred... * Knowledge of audio and video conferencing backend systems. * Knowledge of video conferencing, Polycom HDX/RealPresence Group, Cisco SX/EX, Cisco 8945. * Knowledge of video conferencing protocols, communications and standards... * Experience of integrating Lync with Cisco voice... * Degree...
Salary: £55000 - £60000 per annum + Benefits
Posted: 2 days ago

Application Support Analyst Salesforce CRM large trainin

City, London -
FIRST POINT IT RESOURCING
With offices in 30+ locations and a user base in the thousands, a global marketing company require an Application Support Analyst to join a newly created support team for Salesforce CRM. User support issues will focus on, but will not be limited to, Salesforce CRM marketing based issues in how...
Salary: £40000 - £50000 per annum
Posted: 6 days ago