Service Level Agreement (SLA) Jobs in the East of England
Jobs 1 to 15 of 27
Peterborough, Cambridgeshire -
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £15,000 to £20,000 per annum Plus fantastic benefitsPosted: 2 days ago
Hays IT - Uk Posting account
Within the role you will be tasked with logging all calls in the call management system, deliver technical resolutions to meet all SLA and KPI targets and liaise with colleagues to ensure effective customer service delivery. You will be working in a fast paced environment within the role so it...
Salary: £24000.00 - £27000.00 per annumPosted: 24 days ago
Hemel Hempstead -
Capita - ITIN
Capita Managed IT Solutions is a leading IT services company that provides cloud based and infrastructure services to public, private and third sector organisations and specialist managed IT services in the education, government, utilities and charities sectors. Capita Managed IT Solutions works in partnership with its customers to gain a...
Salary: £17000.00 - £19000.00 per annumPosted: 18 days ago
Watford, Hertfordshire -
As a highly reputable and personable company we are looking for a passionate and talented Service Delivery Manager to work alongside our impressive client base managing the delivery and support of our managed services. We are looking for an enthusiastic Service Delivery Manager that possesses the following capabilities: * Strong experience...
Salary: £35000 - £40000 per annum + bens - bonus, pens, health+Posted: 6 days ago
Peterborough, Cambridgeshire -
Oscar Associates (UK) Ltd
I am looking for a Windows, Server, Staff, Process, SLA IT Manager to join this exciting growing organisation. The main responsibilities of the Windows, Server, Staff, Process, SLA IT Manager will be to manage the team to deliver a high level of service, monitor and improve procedures to improve working...
Salary: £40000 - £50000 per annum + BenefitsPosted: 5 days ago
Basildon, Essex -
A well respected Public Sector client in the Essex area are looking for an interim Service Desk Technician for an extremely busy 1st/2nd Line Helpdesk/Service Desk role answering between 40 - 60 calls each per day working to strict KPI, SLA's and support tasks (such as emails/managing...
Posted: 6 days ago
Capita - ITPS
Service Desk / Active Directory / Exchange / MS Office 2010 / Lync / SharePoint / ITIL... Job Purpose The Team Leader role will initially involve ensuring that all new processes and procedures are fit for purpose and ensure that customer requests that pass through the Service Desk are meeting customer needs and exceeding SLA's.....
Rate: £140 - £150 per dayPosted: 3 days ago
Skills Required: - Microsoft Exchange(2003 onwards) - Microsoft Exchange (2007) - Microsoft Exchange (2010... - Knowledge of Windows Server 2003/2008... - Software deployment... - Use of service management toolsets such as Remedy... Skills Desired: - Microsoft Exchange (O365) - Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. - Windows Server 2003 / 2008 operating...
Salary: CompetitivePosted: 3 days ago
Cambridge, Cambridgeshire -
Bell Educational Services
Professional/Technical Qualifications We are looking for a good mix of the following skills: o Microsoft, Windows 7/8, SCCM, RDS, AD, Exchange, Powershell These skills would be advantageous: o Cisco, Basic skills, Networking, General skills, UNIX/Linux, General skill Any service delivery related qualifications would be desirable Experience Demonstrable...
Chelmsford, Essex -
The Manager will support the development of the global service management strategy and own the local implementation for processes and functions within scope of this role... You will develop and embed operational procedures, and controls to manage performance of own teams, and the internal and external teams that provide the...
Salary: From £75,000 to £90,000 per annumPosted: 5 days ago
Proficient with the application of automated (software) tools which enable selective access to information held within some form of database or data warehouse (eg SQL/Oracle)... Knowledge of SAP would be a bonus. Just to add, some of the apps supported are: Remedy (ITSP & ITSM) One Touch... SAP: SRM/MRS/...
Salary: CompetitivePosted: Yesterday
The People Network
My client is looking for an ITIL certified Service Delivery manager who will work closely with a number of their external customers to ensure projects are being delivered in align with expectations and SLA's. With a strong technical background - ideally including a good understanding of development and the SDLC -...
Rate: £400 - £500 per dayPosted: 13 days ago
Hays IT - Uk Posting account
As this is a new role the client is looking for candidates from a back ground within Service delivery and working on Service Transitions... The policy may include user training and documentation, sign off by business managers, and agreement to go live dates, technical support documentation accepted by support functions,...
Salary: £35000.00 - £45000.00 per annumPosted: 9 days ago
Experience in a Service Management environment. Demonstrable knowledge of Change Management and Configuration Management. High level of ITIL certification... Excellent MS Office skills - particularly Excel... Applicants must have the ability to undertake Security Clearance (SC) Additional Information... Key facts about Computacenter... McAfee UK & Ireland Partner of the year for 2013...
Salary: CompetitivePosted: 2 days ago
The individual should therefore have the following skills and attributes: Experience being part of a team managing e-commerce websites, Microsoft system administration, configuration, automation and architecture experience, Microsoft Windows Server operating systems, IIS, Active Directory and Group Policy, Administration and orchestration of public cloud services (e.g. Azure and/...
Rate: £400 - £500 per dayPosted: 4 days ago