Jobs 1 to 15 of 22

Service Desk Supervisor - Hertfordshire - £28,000

Helpdesk Manager / Service Desk Lead (ITIL, SLA, systems) - Hertfordshire - up to £28,000... You will be accountable for collaborating with service providers, taking ownership of process improvements and maturing the system, and managing the day to day running of the Helpdesk, ensuring smooth delivery that adheres to agreed SLA's...
Hertfordshire -
Ashdown IT
Salary: £25000 - £28000 per annum
Posted: 21 hours ago

Small Orders Executive

Helping to ensure all requests are dealt with in a timely manner, with consideration of the customers SLA Liaising with clients on proactive outbound calls... Required Skills & Experience: Knowledge of Microsoft Office products Knowledge of telephony systems and associated terminology - preferred but not essential as full training will be given...
Borehamwood, Hertfordshire -
Chess Telecom
Posted: 23 hours ago

Service Administrator 1st Line

This is a fantastic opportunity for an experienced Systems Administrator in 1 st Line to join Sopra Steria working with a team of dedicated Professionals on a Secure Services account.You will provide o verall support of secure client services provided from the Service Management Centre and will work to...
Hemel Hempstead, Hertfordshire -
Sopra Steria Recruitment
Salary: From £24,000 to £28,000 per annum Flexible Benefits
Posted: 10 days ago

Service Design Consultant - Watford, Hertfordsire

Service Design Consultant required for prestigious financial organisation... Duties Include: To provide service management expertise to the business on new bids, RFP’s and RFI’s... To support the business on operational and service related issues around contracts especially SLA’s. To provide service design subject matter expert input to...
Watford, Hertfordshire -
SPS Resourcing
Salary: From £60,000 to £65,000 per annum Car, Bonus & Benefits
Posted: 6 days ago

Service Operations Manager

Service Design. Create service catalogue & SLA/OLA framework. Populate service catalogue and ensure each service has appropriate SLA/OLA's in place. Embed/Implement SLA/OLAs and ensure service catalogue is used within IT. Translate IT requirements into well-defined non-functional requirements across a range of ITIL aligned dimensions.....
Luton, Bedfordshire -
Easyjet
Posted: 11 days ago

Infrastructure Engineer- 2nd Line Support- VMware or Citrix

Key skills required: Windows and Server Operating Systems, virtualisation platforms (VMware, Citrix etc.). Common major Windows server applications (AD, Exchange, BES, Sharepoint, IIS etc.) MUST BE A 2ND LINE ENGINEER with an infrastructure background... Understanding of the ITIL framework and knowledge of the various associated disciplines. Working to SLA's...
Peterborough, Cambridgeshire -
onezeero.
Salary: £29000 - £32000 per annum
Posted: 2 days ago

Desktop Support Services Technician - Head Office

Close attention to service level agreements (SLA’s) and setting a clear expectation to the customer... - Maintaining and supporting Windows technology within the CFC and offices, responding to issues in an efficient and timely manner... - Ability to provide technical support on Windows 7/8 and MAC OS X. - Ability to...
Hatfield, Hertfordshire -
Ocado Technology
Salary: £Competitive + benefits
Posted: 17 days ago

Desktop Support Services Technician - CFC1

Close attention to service level agreements (SLA’s) and setting a clear expectation to the customer... - Maintaining and supporting Windows technology within the CFC and offices, responding to issues in an efficient and timely manner... - Ability to provide technical support on Windows 7/8 and MAC OS X. - Ability to...
Hatfield, Hertfordshire -
Ocado Technology
Salary: £Competitive + benefits
Posted: 17 days ago

Support Engineer

The ideal Support Engineer will need to hit the ground running and will be responsible for providing telephone and remote application support within agreed SLA's... Experienced with delivering against agreed deadlines and Service Level Agreements (SLA's). Any experience with SQL or supporting Applications / bespoke software is seen as...
Suffolk -
Capita Resourcing - IT Resourcing
Salary: £20000 - £24000 per annum
Posted: 2 days ago

Desktop Support Services Senior Technician - Head Office

Ability to provide technical support on Windows 7/8 and MAC OS X... - Android, iOS and BlackBerry configuration skills desirable. - Microsoft certification and equivalent (i.e. MCITP, ITIL, etc.) - A strong focus on providing excellent customer service and communication skills... - Ability to provide technical support on Citrix based Thin ClientsAndroid,...
Hatfield, Hertfordshire -
Ocado Technology
Salary: £Competitive + benefits
Posted: 17 days ago

Project Engineer

Network software including TCP/IP, DNS and DHCP protocols Windows Server 2003/2008r2/2012r2 installation and administration Active Directory design and administration including Group Policy Exchange Server 2007/2010/2013 installation and administration Office 365 deployment and administration Microsoft Azure deployment and administration Public, Private and Hybrid Clouds Terminal ServicesRemote...
Borehamwood, Hertfordshire -
Chess Telecom
Posted: 23 hours ago

ICT Apprentice

Duties to include: To log all telephone calls in the call ticketing system Ensure SLA's are met, updating ticket information to speed up other technical staff with diagnostics and resolutions Ensure SLA's are met, updating clients as to the progress of their ticket status To provide first line...
Borehamwood, Hertfordshire -
Chess Telecom
Posted: 23 hours ago

Systems Engineer (AD, AWS, Linux)

Systems Engineer knowledge of Windows AD management & support, configuring & supporting AWS cloud platforms including APIs, system design using EC2, S3, RDS, load-balancing and network configuration, configuring & supporting Linux platforms CentOs or related Linux distro, experience writing chef recipes, Linux and Microsoft platforms, networking technologies TCP/IP, switching, routing, communications...
Cambridge -
OCC Computer Personnel
Salary: Market related
Posted: 21 days ago

Technical Service Manager - Permanent - Luton

Regular liaison with the suppliers to discuss and manage the provision of services to the business within contractually agreed SLA's and agrees changes to the model as necessary... *Manage the conversion of supplier SLA's to business OLA's. Ensure there are no gaps and that OLA's are...
Luton -
Interquest - IQ Tech
Salary: £50000 per annum + Benefits
Posted: 16 days ago

Senior Unix (AIX) Administrator

Provide assistance to internal and external personnel in the use of Unix and High Availability solutions... *Assist with Disaster Recovery activities for customers... *Previous experience in a similar Senior Unix (AIX) Administrator position (AIX 6 or 7). *Linux experience. *Unix performance analysis skills. *Unix architectural knowledge. *Power HA experience. *LPAR/...
Bedford, Bedfordshire -
Polar Recruitment
Salary: £40000 - £45000 per annum + + Car (7K) + Bonus (c.7K) + Bens
Posted: 3 days ago