Jobs 1 to 15 of 28

Event Management Analyst

Peterborough, Cambridgeshire -
Kelway Ltd
Alert logging - SLA management - Troubleshooting and diagnosis of a variety of technologies - Provide remote support- 24x7x365 on a rota: 4 Shifts - Nights - 20:00pm to 08:00am, 4 days off, 4 Shifts - Days - 08:00am to 20:00pm,4 days off. - Escalate potential service issues with Team Leader/Event management...
Salary: Up to £25,000 per annum
Posted: 23 hours ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £17,000 to £20,000 per hour Plus fantastic benefits
Posted: 3 days ago

IT Service Desk Analyst

Watford, Hertfordshire -
BrightHouse
Responsible for proactively monitoring the Service Desk queues identifying any SLA failures and notifying the IT Service Delivery Manager... Maintain procedures where necessary with instruction from the IT Service Delivery Manager. To support the IT Service Delivery Manager by assisting in any additional duties. To adhere to all policies and...
Salary: Competitive
Posted: 14 days ago

Static Service Desk Engineer

Bedfordshire -
Cooper Lomaz Recruitment Ltd
The successful candidate should be ITIL qualified or will have worked in an ITIL environment, will have experience supporting mobile devices (Blackberries, Ipads, PDA's, Nokias) and will have strong Windows and Active Directory knowledge and experience... The candidate must have the ability and confidence to work on their own...
Salary: £25k - 33k per year
Posted: Yesterday

Operations Manager - Managed Services / Infrastructure / Client driven

Brentwood, Essex -
4it Recruitment Ltd
Strong Team Leadership skills within Operations Management... Good technical background with knowledge around Virtualisation technologies, Windows Server, Storage Platforms and Backup technologies... Work closely with the client team and Service Delivery Manager to maintain high quality of services... Provide support within the boundaries of the Service Level Agreement of client...
Salary: Up to £55,000 per annum + An excellent benefits package
Posted: 1 hour ago

Helpdesk Engineer - CFC1

Hatfield, Hertfordshire -
Ocado
Customers use our award winning mobile applications and website to place their orders, which are picked and packed in our world-class automated warehouse, and delivered in one hour time slots... The successful applicant will be working closely with and mentoring junior members of the helpdesk and will need to...
Salary: £Competitive plus benefits
Posted: 15 days ago

Infrastructure Analyst - Urgent - TCP/IP, Cisco, Server, HyperV

Peterborough, Cambridgeshire -
Oscar Associates (UK) Ltd
IT Infrastructure Analyst - Urgent - Windows, Server, TCP/IP, Networking, Hyper V, SQL, SAN, Cisco - Corby, Kettering, Cambridge, Bedford, Peterborough, Cambridgeshire - £30,000 - £40,000 + Benefits. I am looking for a Windows, Server, TCP/IP, Networking, Hyper V, SQL, SAN, Cisco IT Infrastructure Analyst for this role with a rapidly growing...
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday

Junior IT Desktop Support - 1st/2nd Line

Chelmsford, Essex -
Clearwater People Solutions
Our global automotive client based in Chelmsford, Essex are looking for a Junior IT Support Technician to join their team. The client are looking for someone to work within the technical services team, mainly on 1st line queries, but quickly progressing to 2nd line. Extensive training to provided. Tasks may...
Salary: £18000 - £22000 Per Annum
Posted: 3 hours ago

IT Service Desk Team Leader

Watford -
Hays IT - Uk Posting account
My Hertfordshire based client, a leading company within their field, has a requirement for an experienced IT Service Desk Team Leader to join their team on a contractual basis. In the role, you will be responsible for ensuring that all network infrastructure, servers, storage and associated systems are supported in...
Rate: £110.00 - £140.00 per day
Posted: 17 days ago

Customer Services Manager

Bedford, Bedfordshire -
Polar Recruitment
Manage service delivery against contractual SLA's and KPI's, in adherence to ITIL processes... *Utilise and contribute to the further development of Change, Problem and Incident Management ITIL processes... *ITIL V3 Foundation certified... *Broad technical understanding of different platforms - IBM, UNIX, Microsoft, Datacentre environments etc... *PRINCE 2 certification desirable.
Salary: £35000 per annum + + Car (7K) + Bonus (4K) + Benefits
Posted: 5 days ago

Service Desk Supervisor - Managed Service Provider

Hemel Hempstead -
Artemis IT Recruitment
Ensuring all tickets are completed within agreed SLA timescales... Arranging mentoring, staff training and awareness sessions where required. Producing statistics and management reports... The IT Service Desk Supervisor must meet all of the following requirements: Hold an ITIL Foundation certificate or above. Hold a minimum of two Microsoft qualifications such...
Salary: £36000 per year
Posted: Yesterday

Service Desk Team Leader

Bedfordshire -
Candidate Source
Act as the first line of escalation with the Incident Management Process for business users... - Ensure SLA’s are delivered across the team... - Advanced knowledge of MS Office suite of application (Excel, PowerPoint, Access, etc). - ITIL Framework... - Resource management... - Educated to degree level (or equivalent) in a numerate/scientific discipline.
Salary: Up to £31,000 per annum DOE
Posted: 6 days ago

Senior Technical Analyst (IT)

Watford, Hertfordshire -
TJX
As allocated by line manager, this role can be involved / lead in the following areas: Supervise the day to day operations of support teams... Detailed high level knowledge of support procedures and overall ITIL Service Management Foundation practices... Formulation of scheduling and resource management for the team... Incident and Problem...
Salary: Unspecified £Competitive
Posted: 6 days ago

Wintel Services Team Leader

Bedford, Bedfordshire -
Polar Recruitment
Team leadership and mentoring... *Strong people management skills and experience, including resourcing/recruiting, mentoring, training provision, appraisals etc... *Strong technical skills including; oWindows Server 2008/2012... oMicrosoft Exchange 2007/2010/2013. oMicrosoft SQL Server. oExtensive knowledge of other Microsoft Technologies. oVMware ESX/vSphere. oCitrix XEN APP/XEN Desktop/NetScaler Technologies.
Salary: £50000 - £55000 per annum + + Bonus + Car & Benefits
Posted: 2 days ago

Major Incident & Problem Adviser

Hertfordshire -
Computer Futures
You will be working within the IT Governance team but will be responsible for the Major Incidents and problems supporting their key client as well as for their own internal IT environment. Essential: ITIL v3 Service Management Accredited. Service Management Tools - Remedy/ ITSM. Incident & Problem Management Methodologies... Root cause analysis.....
Salary: £35000 - £45000 per annum + competitive
Posted: 12 days ago