Jobs 1 to 15 of 28

Service Desk Analyst

Cambridge, Cambridgeshire -
HAYS INFORMATION TECHNOLOGY
Within the role you will be tasked with logging all calls in the call management system, deliver technical resolutions to meet all SLA and KPI targets and liaise with colleagues to ensure effective customer service delivery. You will be working in a fast paced environment within the role so it...
Salary: £24000.00 - £27000.00 per annum
Posted: 17 hours ago

Service Desk Technician

Cambridge -
Hays IT - Uk Posting account
Within the service desk you will be tasked with dealing with all customer enquiries, providing support for all desktop used technologies, maintain incident records, assist with the set-up of IT equipment, hit all SLA service levels and help to enforce all IT policies within the business. Previous experience needed...
Salary: £24000.00 - £26000.00 per annum
Posted: 11 days ago

Service Desk Analyst X 4

Norwich -
Hays IT - Uk Posting account
Help desk analyst Helpdesk / Service Desk Analysts urgently required for a major Norwich base client. I am currently assisting a client looking for multiple service desk analysts, with a minimum of 6 months experience in a similar role or with a good IT foundation knowledge. The client will consider applicants...
Rate: £9.00 - £15.00 per annum
Posted: 11 days ago

Problem Manager / Security Administrator

Brentwood -
Interquest - ITQ Financial - Tunbridge Wells
Ensure end responsibility for the Problem Management Process. *Ensure the Problem Management process is fit-for-purpose... *Drive forward the integration of the Problem Management process with other Service Management processes... *Ensure representation in change management working parties. *Support VPNs and enterprise gateway devices... *Coordinate regular security testing... *Providing security...
Salary: Bonus, Pension etc
Posted: 14 days ago

1st Line Helpdesk, Service Desk

Hemel Hempstead, Hertfordshire -
Latcom Ltd
My client are looking for a 1st Line Helpdesk/Service Desk, with technicalskills in Windows XP , MS Office... You must have prior experience within asimilar role, strong problem resolution and analytical skills, strong writtenand verbal communication skills, with the ability to multi-task Helpdesk andProject work within a busy office...
Salary: From £18,500 to £19,500 per annum + shift allowance of £1.5k + Career
Posted: 5 days ago

Security Administrator / Manager

Essex -
Certes Computing Ltd
Ensure end responsibility for the Problem Management Process. *Ensure the Problem Management process is fit-for-purpose... *Drive forward the integration of the Problem Management process with other Service Management processes... *Ensure representation in change management working parties. *Support VPNs and enterprise gateway devices... *Coordinate regular security testing... *Providing security...
Posted: 4 days ago

Support Engineer - Career Opportunity - Herts Base

St. Albans, Hertfordshire -
IT Retail People Ltd
All candidates must have a solid technical background in:- - Microsoft technologies focused on Desktop and Application Support o Windows XP / 7 / 8 o MS Office 2007 / 2010 / 2013 - System Administration; o Office 365 o Active Directory o MS Exchange - Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS - Support...
Salary: Up to £35,000 per annum Excellent Career Opportunity
Posted: 5 days ago

Head of ITSM (Change, Configuration & Service Maturity)

Hertfordshire -
Polar Recruitment
Provide strategic leadership to define, implement and improve ITIL processes within Change Management, Configuration Management and Service Improvement areas... *Manage ITIL Service Management functions to ensure systems, methodologies, standards and procedures are followed... *Experience in a similar senior IT Service Management position, ideally gained within the IT Services sector. *ITIL...
Salary: £70000 - £75000 per annum + + Car + Bonus + Benefits
Posted: 18 hours ago

Incident Manager

Luton -
Hudson - London
The Incident Manager will be responsible for ensuring the provision of excellent IT services to the business customers, managing all service management activities to ensure that all services in their area of responsibility are delivered and maintained in accordance with Service Level Agreements and business critical requirements. You will lead...
Salary: £45000 - £50000 per annum + Bens
Posted: 5 days ago

Infrastructure Engineer

Luton, Bedfordshire -
Advantage XPO
Service Management disciplines across IT... Experience of Server virtualisation technologies as well as multiple, highly transactional database environments Be proficient in programming and scripting languages including VBscript and Powershell as well as using Server 2008/2012 Good familiarity with ITIL framework and security best practises Sound understanding of AWS and...
Rate: £350 - £400 per day
Posted: 4 days ago

1st / 2nd Line Support Engineer - Peterborough - Contract

Peterborough, Cambridgeshire -
Roc Search
1st/2nd Line Support/Windows 7/Office 2010/Exchange/Active Directory/Contract. Roc Search's client based in Peterborough has an URGENT requirement for a skilled 1st/2nd line engineer. Key Responsibilities: - Diagnostic Repair and Support. - Provide support via telephone, email and face-to - face. - Manage all incidents assigned to...
Posted: 4 days ago

Second Line Patch Analyst

Hertfordshire -
ComputaCenter
Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. ITIL disciplines... Software deployment... Use of service management toolsets such as Remedy... EMEA Business Continuity Competency Award winner at VMware Partner Exchange 2013.
Salary: Competitive
Posted: 10 days ago

Wintel Support Agent

Norwich, Norfolk -
Synergize Consulting
Change Management : Well versed in change management processes to recognize where change management links and underpins Incident Management processes... Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Effectively captures and communicates non CMDB compliance to Problem Management forum for corrective action... Microsoft certification desirable - Sound understanding...
Posted: 5 days ago

Support / Developer. C++, Java, C# or .NET. £45-65k. London

Central London, London, Hounslow, Slough,... -
XIST4 IT LIMITED
Application Support / Developer, OO, C++, Java, C# or .NET, Central London... Java, C#, .NET etc... C++ preferable but Java, C# or .NET etc... - Perl Scripting experience... About the Role: This Application Support / Developer ( OO Programming, C++, Java, C# or .NET, SQL, MS SQL Server, Windows Servers ) role will involve: - Deploying...
Salary: £45-65,000 + 20% Bonus + Bens
Posted: 11 days ago

Service Support Agent

Norwich, Norfolk -
Synergize Consulting
Education / Experience: Minimum grade C or above in both English and Mathematics... Change Management : Aware of Change Management processes to recognize where Change Management links and underpins Incident Management processes... Configuration Management: Ensures Configuration Management Database (CMDB) entries are complete and accurate. Effectively captures and communicates non CMDB compliance to...
Posted: 5 days ago