Jobs 1 to 15 of 23

Service Desk Analyst

Norwich, Norfolk -
HAYS INFORMATION TECHNOLOGY
To be considered for the role you will need the following skills, technologies and experience; Win XP/7. PC, laptop, handheld devices. Microsoft office packages. Working to agreed SLA's. Excellent customer service. Excellent telephone manner. An appreciation of working within an ITIL environment. You must be flexible to work...
Rate: £75.00 - £130.00 per annum
Posted: Yesterday

IT Support - SC Cleared

Peterborough, Cambridgeshire -
Anderson Lamb
With multiple offices and data centres across the UK and the globe they deal with enterprise customers... You will ensure all incidents / requests are resolved within the service level agreement times and support the 2nd line analysts... Perform service in alignment to ITIL. To be successful you will have experience:...
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday

First Line Analyst

Stevenage, Hertfordshire -
ComputaCenter
The primary duties will be to receive and accurately log incidents, providing resolution wherever possible, or to pass those incidents on to the most appropriate technical teams for resolution, within the agreed SLA's... To escalate incidents where progress is not satisfactory / where SLA will not be achieved... server backups,...
Salary: Competitive
Posted: 13 days ago

IT Service Management Reporting Analyst

Essex -
Red10
ServiceNow. ITIL v3 Foundation... Service Management Tools... The candidate will be experienced with Service Management (SLA's, Service Level Management and Service Reporting)... You will have worked within an outsourced IT environment, have a thorough understanding of Service Management technologies (ideally ServiceNow) and processes, a background in IT Service Management...
Rate: £400 - £500 per day
Posted: Yesterday

Customer Service / Support Representative / Complaints Handler

Luton, Bedfordshire -
EXCELerate
Are you a step above the rest when it comes to your customer service skills? Would you like to work in a dynamic fast paced environment?... Type: Permanent. Location: Luton... We are urgently looking for a number of customer service / support representatives/complaints handler to provide telephone, email and written...
Salary: £18,000 + Health, Pension, Dental, Bonus
Posted: Yesterday

Senior Engineer for MSP - Microsoft / VMware

Potters Bar, Hertfordshire -
Evercom
VMware - Windows Server 2003/2008 - Microsoft Exchange - Active Directory - Microsoft Office Applications - Networking - Virtual isation - Microsoft Technologies AD, GPO, DNS, DHCP Desirable Skills and experience. - Storage SAN iSCSI - Hyper-V - Microsoft Lync Server - Microsoft SharePoint - Citrix Applications - SQL - Linux - Cisco - VMware Certified Professional (VCP) in vSphere The successful candidate would...
Salary: From £35,000 to £36,000 per annum dependent on experience and certific
Posted: 14 days ago

Unified 2nd Line Analyst

Hatfield, Hertfordshire -
ComputaCenter
Technical 80% Call and incident Management... Adhere to customer and Computacenter Security Policies... Assist with SLA reporting... The Ideal candidate will hold SC clearance... 1+ years with either; Exchange or Cisco. Has held or currently holds SC or above clearance level... Windows Server 2003/2008. Exchange 2003/2010. Networking, including...
Salary: Competitive
Posted: 16 days ago

Second Line Patch Analyst

Hatfield, Hertfordshire -
ComputaCenter
Patch and Deployment - (70%) Deliver a standard approach to Windows security patch management and software deployment... Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. ITIL disciplines. Knowledge of the following: Security...
Salary: flexible benefits package
Posted: 23 hours ago

Field Based System Engineer

King's Lynn, Norfolk -
Agentis Solution
Essential Duties and Responsibilities: IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware. Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc... Support onsite and offsite backup and disaster recovery solutions. Technical services...
Salary: From £20,000 to £25,000 per annum + Bonus Scheme
Posted: 8 days ago

Incident and Problem Manager

Luton -
Quantica Technology - London
A Global e-commerce business based out of Luton are currently searching for an Incident and Problem Manager to start as soon as possible joining their well-established Service Desk team. As the Incident and Problem Manager, you would need to have: -A minimum of 4 years of working with...
Salary: £37000 - £45000 per annum + bonus/benefits
Posted: 27 days ago

2nd Line Build Analyst

Hatfield, Hertfordshire -
ComputaCenter
Essential: Experience of installation and configuration of the following Operating Systems: Microsoft Windows XP, Vista & Windows 7 /8 & respective components; Microsoft Windows Server 2003 / 2008 / 2012 & respective components. Microsoft Deployment Toolkit (MDT) / SCCM experience... Microsoft Office, Outlook etc... ITIL. Microsoft Visual Basic Script, or other object orientated programming language... Microsoft...
Salary: Competitive
Posted: 26 days ago

Solutions Architect

Bedford, Bedfordshire -
Advancing People Recruitment
Job Summary: Provide a major role in the growth of the data centre and managed services: Guide and support sales in the development and closure of data centre and managed services opportunities. Lead the generation of contract schedules for won opportunities and coordinate the handover to service delivery and project...
Posted: 6 days ago

Asset Manager Team Lead

Hatfield, Hertfordshire -
ComputaCenter
Reporting to the Asset Management Service Lead, the successful candidate will be a company ambassador and a respected authority across GIO for any Asset management business function... Perform consultancy services for New Business opportunities, including presenting and demonstrations of the toolsets capabilities and benefits to customers standard Asset Management interfaces.....
Salary: comprehensive benefits scheme
Posted: 5 days ago

IT Support Analyst (Ecommerce)

Watford, Hertfordshire -
TJX
We are looking for IT / Technical Support Analyst within the Ecommerce area to join our team and support the fast growth of the business. TJX Europe are 441 stores + (recently opened in Austria and Netherlands to come), with huge emphasis on the ecommerce platform to match. This role plays a...
Salary: £ competitive
Posted: 20 days ago

Test Management - Platform Manager

Hatfield, Hertfordshire -
ComputaCenter
Service Delivery and Planning - 60% Setup Test Management framework, associated process and team resourcing... Ownership of Test Management service line and its delivery. Ownership of Testing schedules/plans, in collaboration with Release Management and 3rd party supplier... Produce management reporting, detailing performance delivered against agreed SLA and KPI targets. Resource...
Salary: flexible benefits scheme
Posted: 14 days ago