Service Level Agreement (SLA) Jobs in the East of England
Jobs 1 to 15 of 15
Norwich, Norfolk -
Cooper Lomaz Recruitment Ltd
You ll be managing calls within SLA time-scales, assisting specific tasks directly, monitoring incidents in multiple queues and working alongside system administrators... Key skills required: ITIL Version 3 Excellent customer service skills Previous experience in Service Desk roles is vital Ability to work in a team and independently Full...
Rate: £80 - 100 per dayPosted: 23 hours ago
Luton, Bedfordshire -
A superb new Service Delivery Manager opportunity has arisen with a market-leading, international company located in Luton, Bedfordshire. The successful Service Delivery Manager will work closely with the company's flagship product, ensuring the coordination and management of this for a range of prestigious clients across the globe. The...
Salary: £60000.00 - £65000.00 per annum + excellent benefitsPosted: 2 days ago
Hudson - London
Main responsibilities: *Determine scope and objectives for all SAP solution SLAs; deliver techniques, practices, and procedures for SLA formation and administration; *Assist the Project Team and the Technical Support Team in developing and implementing policies and procedures that are required by the introduction of the SAP solution; *Create and put...
Salary: £250 - £300 per annumPosted: 4 days ago
On behalf of our client we are looking for a 2nd line support analyst to provide support to application issues and make sure a resolution is found and delivered in a timely fashion. The candidate must be proactive and enthusiastic in their approach and be extremely customer focused. Responsibilities: - Strong...
Salary: £25 - £28 per annumPosted: Yesterday
Ipswich, Suffolk -
Hands on IT Support Manager - VMware, Microsoft, Server, Linux, IT Support - Ipswich - Managing a small IT team and the infrastructure for an expanding national company... * Consistently hitting internal SLA's and monitoring KPI's... * Project delivery and project management. * Strong generalist IT support with a focus on VMware, Microsoft Server &...
Salary: £30000 - £40000 per annum + benefitsPosted: 6 days ago
Watford, Hertfordshire -
My client has an urgent requirement for an experienced SAP Service Delivery Analyst to work within a busy SAP Service Delivery environment, familiar with working closely with SAP Support Manager, technical teams and the SAP Projects team. Strong candidates will have experience in determining scopes and objectives for all SAP...
Rate: £260 - £310 per dayPosted: 4 hours ago
Mint Recruitment Solutions
Candidates will need to have a strong interest in cloud technology including AWS, Salesforce, and Google Apps. Key Technical areas: - Microsoft - Office, Exchange, Win Server, AD. - Virtualisation - VMware, Citrix. - Cloud - AWS, Google Apps, Salesforce etc. - Networking - Cisco, DNS, DHCP, IP/TCP... Strong leadership and organisation skills are essential in building...
Salary: £28000 - £30000 per annum + BenefitsPosted: 16 days ago
Interquest - IQ ESM
The key responsibility of the SDM is governance across all areas of service including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery excellence... *Effective service delivery and escalation management... Specific...
Salary: £40000 - £55000 per annum + bonus + pension + healthPosted: 13 days ago
Luton, London, South East, UK -
Demonstrable experience in Microsoft Windows Server operating systems, IIS, Active Directory and Group Policy... Azure and or/or AWS. - Administration of DNS, DHCP and FTP. - Be able to respond to alerts generated by Microsoft System Centre Operations Manager (SCOM) - Will have used PowerShell for trouble shooting and to prevent and...
Salary: £Competitive + excellent benefitsPosted: 8 days ago
Working directly with the executives and senior managers, the IT Director is required for initially 3-6 months. Key Responsibilities - Interim IT Director - Provide essential service level agreements (SLA) with internal and external IT service providers - To provide consultancy support to Executives and senior managers on IT strategy, projects, procurement. -...
Rate: £650 - £800 per annumPosted: 28 days ago
CCNP minimum (essential). Juniper or F5 equivalents are desirable. Must have an in-depth working knowledge of the following protocols RIP, OSPF, BGP, EIGRP, STP, PVST, RPVST, HSRP. Strong firewall skills across Cisco and Juniper product sets are essential. F5 load-balancer skills highly desirable. Must have a practical working...
Salary: £51000 per annum + Bonus, Pension, HealthcarePosted: Yesterday
I am urgently seeking to appoint an interim General Manager with Cancer Service experience for a key NHS customer in London. Please accept my apologies if this assignment is not of interest but if you know anyone who may be available and interested in this contract assignment please get in...
Rate: £400 - £450 per dayPosted: 14 days ago
Cambridge, Cambridgeshire -
The role will involve lead generation and call out campaigns, data mining, gap analysis and research and use of the companies CRM system... Follow up of incoming leads within specified SLA's... Ability to use Microsoft Office suite. Use of a CRM system. Ability to achieve Security Clearance (SC) Excellent...
Posted: 4 days ago
Good ability to define and implement pro-active SLA's, Terms & Conditions, KPI's in all commercial agreements. Good risk management skills... Years of experience and Education: Degree level education or equivalent with significant experience in corporate procurement in a technology related environment; ideally in a finance or service related...
Salary: £50000 - £75000 per annum + Excellent benefits packagePosted: 12 days ago
Stevenage Herts Hitchin Letchworth -
E-Services Sales Consultant. Our client is a marketing leading technology company providing software and hardware solutions into modern professional businesses which impact on the lives of all of us. Continued growth means they would like to add to their team selling E-Services and maintenance products to their professional...
Salary: To £20+40%VPPPosted: 30+ days ago