Service Level Agreement (SLA) Jobs in the East of England
Jobs 1 to 11 of 11
Appropriate certification/training in technical disciplines such as Microsoft, Citrix and VMWare - Proven 1 st Line information and technology support experience (for solutions including Citrix, Microsoft Operating Systems, Active Directory and MFD Printing solutions )... - Experience of customer and stakeholder engagement ... - Maintains appropriate level of knowledge of one or more technical...
Shefford, Bedfordshire -
Russell King Associates
Rate: £12 per hourPosted: 4 days ago
The ideal candidate will also be ensuring that the IMS reflects the latest and most accurate information available, before users begin using it, to manage SLA allocation. Key skills and Responsibilities: Generating reports for establishment accommodation managers, containing information held regarding SLA. Working with establishment accommodation managers, ensuring they understand...
Huntingdon, Cambridgeshire -
Posted: 2 days ago
Ensuring effective information and configuration management controls applied... Actively contributing to on-going Estimation Process improvement... Experience in an ITIL based service organisation. Experience of working in a formal Project Management environment... Competent user of Microsoft Office Project 2003. Good MS Office skills using MS Word, Excel and PowerPoint and...
Watford, Hertfordshire -
Salary: From £55,000 to £70,000 per annum Excellent Bonus & Benefits PackagePosted: 6 days ago
Adhere to business continuity and disaster recovery plans, and maintain current knowledge of plan executables. *Respond to emergency network outages in accordance with business continuity and disaster recovery plans... * MCSE or equivalent... *CCNA or equivalent. *Cloud Services (IaaS, SaaS, Office365, Azure). *Knowledge of Network technologies (VLANs, Routing, QoS, MPLS) *Active...
Hemel Hempstead, Hertfordshire -
Redrock Consulting Ltd
Salary: £35000 - £41000 per annum + training, progressionPosted: Yesterday
Responsibilities: *Generating reports for establishment accommodation managers containing the information held regarding their SLA. *Working with establishment accommodation managers to ensure they understand their responsibilities with regards to validating their SLA data. *Supporting accommodation managers through the validation process. *Carrying out updates based on the validation results to ensure that...
Cambridge, Cambridgeshire -
Posted: 12 hours ago
The role has operational responsibility for incident management through to satisfactory resolution in a SLA environment... Capita Software and Technology is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa...
Capita Internal Resourcing
Posted: 2 days ago
The Technical Support Analyst will take responsibility for providing a response to queries relating to the operation of the Managed Service, analysis of problem areas, troubleshooting and taking responsibility for completing tasks ensuring that SLA’s are met... Additional duties will involve assisting with software QA testing prior to release...
Luton, Bedfordshire -
Salary: From £27,000 to £35,000 per annum + share scheme + bensPosted: 4 days ago
Are you an experienced Systems Support Analyst with demonstrable experience in an operational support capacity within a high change volume and high availability environment? Do you have proven technical knowledge in problem resolution and incident escalation, including problem solving skills and root cause analysis?... You will have responsibility for ensuring...
Salary: £25,000 - £27,000Posted: 3 days ago
Regular liaison with the suppliers to discuss and manage the provision of services to the business within contractually agreed SLA's and agrees changes to the model as necessary... *Manage the conversion of supplier SLA's to business OLA's. Ensure there are no gaps and that OLA's are...
Interquest - IQ Tech
Salary: £50000 per annum + BenefitsPosted: 25 days ago
The Project Management Lead will manage and oversee all customer project management activities, ensuring SLA's & KPI's are met... *Act as the escalation point for Project Management related enquiries... *Manage employee life cycle from entry to exit - identifying resource requirements, mentoring and developing team members, maintaining Personal Development Plans...
Bedford, Bedfordshire -
Salary: £55000 - £60000 per annum + + Car (7.5K) + Bonus + BensPosted: 3 days ago
Senior Java Developer - Java - J2EE - Agile - Waterfall - UML - Core Java - Spring - Hibernate - Oracle - PL/SQL - XML - Java Development - SDLC - Java Developer... Experience of working in an Agile & Waterfall software environment. Experience of UML and Object-Orientated Analysis and Design principles... XML and associated processing technologies. Core Java & J2EE technologies. Oracle &...
Watford, Hertfordshire -
Salary: From £65,000 to £70,000 per annum Excellent Bonus & Benefits PackagePosted: 6 days ago
SLA Jobs in the East of England