1 to 25 of 142 SMS Jobs

channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create ...

selection — purpose-built vs platform, capex vs opex — with a forward-looking point of view Automation & Activation Design automated customer journeys across email, push, SMS, in-app, and web personalisation Design trigger-based, event-driven automation flows that respond to customer behaviour in real time Design integrations with marketing, commerce ...

selection — purpose-built vs platform, capex vs opex — with a forward-looking point of view Automation & Activation Design automated customer journeys across email, push, SMS, in-app, and web personalisation Design trigger-based, event-driven automation flows that respond to customer behaviour in real time Design integrations with marketing, commerce ...

Lifecycle, cohorts and multichannel journeys Be responsible for the delivery of the end‐to‐end customer lifecycle, building cohort‐based journeys across app, email, SMS, push notifications and WhatsApp, with retention and reactivation as the headline measures. Establish in‐app and push notifications as core channels as the app rolls ...

technology selection — purpose-built vs platform, capex vs opex — with a forward-looking point of viewAutomation & ActivationDesign automated customer journeys across email, push, SMS, in-app, and web personalisationDesign trigger-based, event-driven automation flows that respond to customer behaviour in real timeDesign integrations with marketing, commerce and service platforms ...

follows. Lifecycle,cohortsand multichannel journeys Be responsible for the delivery of the end-to-end customer lifecycle, building cohort-based journeys across app, email, SMS, push notifications and WhatsApp, with retention and reactivation as the headline measures. Establish in-app and pushnotificationsas core channels as the app rolls out, includingbehaviouraltriggers ...

using best practice testing methodologies.• Presenting regularly to clients and attending client meetings.• Driving strategy across all channels and touchpoints, from email, push, and SMS to a connected communications plan encompassing digital media, including social, mobile, and website.• Working closely with analysts, strategists, account and campaign delivery teams, and multiple ...

environments. Clarify operational ownership gaps around RTU commissioning, OT networking and application support. Integration and Data Flow Define integration needs across Workforce, Customer Comms, SMS, Web Outage Maps, Regulatory Reporting and analytics platforms. Review SOAP, DB links, API gateway, Kafka and event‐driven integration options for resilience during storm‐event ...

ADMS environments.• Clarify operational ownership gaps around RTU commissioning, OT networking and application support.Integration and Data Flow• Define integration needs across Workforce, Customer Comms, SMS, Web Outage Maps, Regulatory Reporting and analytics platforms.• Review SOAP, DB links, API gateway, Kafka and event-driven integration options for resilience during storm-event ...

third-party and enrichment data, identity graphs, consent and privacy signals, and martech/adtech destinations (ad platforms, email/SMS, CRM, and analytics tools).Experience operationalizing customer data as governed data products, including audience and segment definition in SQL or natural language (Genie), reverse-ETL and activation pipelines ...

third-party and enrichment data, identity graphs, consent and privacy signals, and martech/adtech destinations (ad platforms, email/SMS, CRM, and analytics tools). Experience operationalizing customer data as governed data products, including audience and segment-definition in SQL or natural language (Genie), reverse-ETL and activation pipelines ...

infrastructure, identity, event tracking and warehouse reporting. Channel & Programme Oversight Hold the Senior CRM Manager accountable for delivery of the CRM roadmap across email, SMS and other first-party channels, setting the standard and stepping in on the decisions that matter. Set the governance framework for lifecycle communications: quality standards ...

market. This role is responsible for driving customer engagement, retention, and lifetime value through localized, data-driven, and personalized fan experiences across email, SMS (including WhatsApp) and emerging owned channels. Reporting into global retention leadership, this role will partner closely with US counterparts to ensure global alignment while tailoring strategies ...

marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We are looking for an experienced Head of Data to lead the data strategy ...

integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels , including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General ...

customer retention and revenue. The Role Develop customer segmentation strategies using behavioural and transactional data. Plan, execute, and optimise CRM campaigns across email, SMS, push notifications, and in-app channels. Monitor campaign performance, analyse key metrics, and provide actionable recommendations. Design and implement automated customer journeys and personalised communications. Manage ...

brand values and drives customer engagement forward.In this role, you’ll lead a team responsible for delivering compelling, targeted communications across email, push, and SMS channels. Your focus will include overseeing complex campaign planning, execution, and team prioritisation to ensure alignment with business objectives. You’ll also analyse CRM channel ...

integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General ...

extensive experience and deep knowledge in Fixed and Mobile Network Design, Capacity and Performance management. You will have experience in brand friendly communication through sms, email, voice campaigns You will have experience of building relationships across teams and partners You will have experience in CPE configuration and management using TR69 ...

execution. Hands‐on experience with major Email Service Providers (e.g., Klaviyo, Ometria) and in‐depth knowledge of the wider marketing technology ecosystem (e.g., loyalty, SMS). Demonstrable experience in core strategic methodologies, including customer journey mapping, persona development, and advanced segmentation. A track record of using data analysis to inform ...

priorities, recommendations and measurable action plans for the wider business. Campaigns & Customer Journeys Oversee the planning, execution, and optimisation of omnichannel CRM campaigns (email, SMS, in‐app, clienteling tools) in partnership with the Head of Digital. Design and continuously optimise end‐to‐end customer journeys across digital and physical touchpoints. ...

agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks ...

agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks ...

journey, conversion and sales. Drive customer acquisition across Meta, Google, SEO and other digital channels, maximising ROAS. Lead CRM and retention across email and SMS, including segmentation and automated customer journeys. Manage and grow third-party marketplaces, ideally including Mirakl. Develop omnichannel initiatives connecting e-commerce, social and physical retail. ...

take technical ownership of the Braze platform, designing scalable and data-driven customer engagement solutions across email and, over time, push, in-app, SMS, web and Content Cards. Are you an experienced Braze specialist with a strong background in CRM engineering and marketing technology? Join our team and help ...