1 to 25 of 46 SMS Jobs

selection - purpose-built vs platform, capex vs opex - with a forward-looking point of view Automation & Activation Design automated customer journeys across email, push, SMS, in-app, and web personalisation Design trigger-based, event-driven automation flows that respond to customer behaviour in real time Design integrations with marketing, commerce ...

projects. Your responsibilities will include: Developing customer contact strategies to improve engagement, retention and commercial performance Designing end-to-end customer journeys across email, SMS, push, in-app and onsite channels Creating lifecycle and retention roadmaps that improve customer experience, automation and operational efficiency Advising clients on CRM platforms, ESPs ...

stakeholders and CRM teams to bring digital marketing strategies to life.You will translate marketing objectives into scalable technical designs, shaping customer journeys across email, SMS, mobile and web. From designing data extensions and automation flows to orchestrating complex engagement strategies, you will ensure every solution is built with performance, scalability ...

external partners to identify technical SEO improvements * Supporting product launches, campaigns and promotional activity * Identifying customer journey and conversion rate optimisation opportunities * Supporting email, SMS, segmentation and retention campaigns * Monitoring ecommerce performance and producing clear, actionable insights * Collaborating with marketing, product, commercial and operations teams What We're Looking ...

such as Power BI or Tableau Solid understanding of segmentation, retention, and campaign performance metrics Comfortable working with multi channel CRM data including email, SMS, and direct marketing Ability to translate complex data into clear, actionable recommendations What They Offer Competitive salary and benefits package Hybrid working model Exposure ...

such as Power BI or Tableau Experience with segmentation, lifecycle analysis, and campaign performance measurement Understanding of CRM and marketing channels such as email, SMS, or direct communications Ability to analyse survey data, including sentiment and driver analysis Confident communicating insights to a range of stakeholders, including non-technical audience ...

time, every time. Design and execute multi-channel customer journeys using Salesforce Marketing Cloud (Journey Builder), you will align messaging across email, SMS, push notifications, and more. Champion customer-centricity by embedding fair treatment and regulatory compliance into every campaign. Build and maintain responsive, accessible HTML email templates with dynamic ...

time, every time. Design and execute multi-channel customer journeys using Salesforce Marketing Cloud (Journey Builder), you will align messaging across email, SMS, push notifications, and more. Champion customer-centricity by embedding fair treatment and regulatory compliance into every campaign. Build and maintain responsive, accessible HTML email templates with dynamic ...

purchase, and enhance customer lifetime value. This is a digital first environment, where automation is key. Deciding the channels (currently utilising email, in-App, SMS and Whats-app), frequency, how do you test, optimise and evolve things to deliver the most effective results. Youll need to work with your team ...

maintain the customer profile schema, working across audience segmentation, data enrichment, intent signals, behaviour signals and revenue signals. • You will orchestrate journeys across email, SMS, paid media, website personalisation, sales enablement triggers and customer success triggers. • You will own the AI personalisation programme end-to-end, from development requirements ...

what goes on inside your business or department. Just like an aircraft Black Box, the ATA agents continuously monitor every application, keystroke, document, email, SMS, phone call, GPS location etc. then meticulously stores it away in its impenetrable storage area, viewable only to those with access to the secure ...

retention through personalised, data-driven lifecycle communications. Maximise the value of our CRM technology, identifying opportunities to expand capabilities across new channels such as SMS and WhatsApp. Use customer insights, performance data and behavioural trends to continually optimise CRM performance and inform strategic decision-making. Build strong relationships with stakeholders ...

review experience Strong communication skills Able to work independently and mentor junior team members Desirable Skills: Ansible Terraform Docker Thymeleaf OIDC (OpenID Connect) RabbitMQ SMS Messaging APIs Java, Spring Boot, Spring Security, AWS, PostgreSQL, Software Developer, Senior Developer, Backend Developer, Remote, HealthTech, Tech for Good. ...

Connect solutions at scale (multiple end-to-end implementations) Strong understanding of contact centre concepts: IVR, ACD, skills-based routing, omnichannel (voice, chat, email, SMS) Hands-on experience with Amazon Connect Contact Flows, Lambda, Lex, and Connect APIs AWS architecture experience beyond Connect (VPC, IAM, Lambda, API Gateway) Experience integrating ...

online feedback such as from NHS Choices and Google reviews Coordinate the digital presence and communications via the practice website, social media, and SMS technology Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other ...

channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create ...

data-driven, personalized experiences at scale. You will work across regions to translate marketing objectives into scalable technical designs, shaping journeys across email, SMS, mobile and web, with a focus on performance and security. You will own integrations between Marketing Cloud and core Salesforce clouds, define governance and best practices ...

digital engagement software business helping housing associations, local authorities, and property businesses connect with residents and tenants through smart automated tools like voice messages, SMS updates, and AI-driven workflows. The result: fewer missed appointments, less arrears, happier tenants, and far more efficient operations - genuine tech with a social purpose. ...

Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer ...

groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse ...

/Platform Team OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep their 1.5B monthly active users engaged and up to date ...

Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer ...

accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident ...

practice. Deliver and oversee training across teams, including the Helpline and Cyber Stalking Team, ensuring consistent standards across digital and live support channels (e.g. SMS, WhatsApp, incoming and outgoing calls and chatbot integration). Embed quality assurance and coaching processes, including periodic competency reviews and evaluation of training impact ...

practice. Deliver and oversee training across teams, including the Helpline and Cyber Stalking Team, ensuring consistent standards across digital and live support channels (e.g. SMS, WhatsApp, incoming and outgoing calls and chatbot integration). Embed quality assurance and coaching processes, including periodic competency reviews and evaluation of training impact ...