1 to 25 of 41 SMS Jobs

projects. Your responsibilities will include: Developing customer contact strategies to improve engagement, retention and commercial performance Designing end-to-end customer journeys across email, SMS, push, in-app and onsite channels Creating lifecycle and retention roadmaps that improve customer experience, automation and operational efficiency Advising clients on CRM platforms, ESPs ...

external partners to identify technical SEO improvements * Supporting product launches, campaigns and promotional activity * Identifying customer journey and conversion rate optimisation opportunities * Supporting email, SMS, segmentation and retention campaigns * Monitoring ecommerce performance and producing clear, actionable insights * Collaborating with marketing, product, commercial and operations teams What We're Looking ...

such as Power BI or Tableau Solid understanding of segmentation, retention, and campaign performance metrics Comfortable working with multi channel CRM data including email, SMS, and direct marketing Ability to translate complex data into clear, actionable recommendations What They Offer Competitive salary and benefits package Hybrid working model Exposure ...

retention through personalised, data-driven lifecycle communications. Maximise the value of our CRM technology, identifying opportunities to expand capabilities across new channels such as SMS and WhatsApp. Use customer insights, performance data and behavioural trends to continually optimise CRM performance and inform strategic decision-making. Build strong relationships with stakeholders ...

purchase, and enhance customer lifetime value. This is a digital first environment, where automation is key. Deciding the channels (currently utilising email, in-App, SMS and Whats-app), frequency, how do you test, optimise and evolve things to deliver the most effective results. Youll need to work with your team ...

maintain the customer profile schema, working across audience segmentation, data enrichment, intent signals, behaviour signals and revenue signals. • You will orchestrate journeys across email, SMS, paid media, website personalisation, sales enablement triggers and customer success triggers. • You will own the AI personalisation programme end-to-end, from development requirements ...

what goes on inside your business or department. Just like an aircraft Black Box, the ATA agents continuously monitor every application, keystroke, document, email, SMS, phone call, GPS location etc. then meticulously stores it away in its impenetrable storage area, viewable only to those with access to the secure ...

what goes on inside your business or department. Just like an aircraft Black Box, the ATA agents continuously monitor every application, keystroke, document, email, SMS, phone call, GPS location etc. then meticulously stores it away in its impenetrable storage area, viewable only to those with access to the secure ...

review experience Strong communication skills Able to work independently and mentor junior team members Desirable Skills: Ansible Terraform Docker Thymeleaf OIDC (OpenID Connect) RabbitMQ SMS Messaging APIs Java, Spring Boot, Spring Security, AWS, PostgreSQL, Software Developer, Senior Developer, Backend Developer, Remote, HealthTech, Tech for Good. ...

channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create ...

digital engagement software business helping housing associations, local authorities, and property businesses connect with residents and tenants through smart automated tools like voice messages, SMS updates, and AI-driven workflows. The result: fewer missed appointments, less arrears, happier tenants, and far more efficient operations - genuine tech with a social purpose. ...

Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer ...

groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse ...

practice. Deliver and oversee training across teams, including the Helpline and Cyber Stalking Team, ensuring consistent standards across digital and live support channels (e.g. SMS, WhatsApp, incoming and outgoing calls and chatbot integration). Embed quality assurance and coaching processes, including periodic competency reviews and evaluation of training impact ...

practice. Deliver and oversee training across teams, including the Helpline and Cyber Stalking Team, ensuring consistent standards across digital and live support channels (e.g. SMS, WhatsApp, incoming and outgoing calls and chatbot integration). Embed quality assurance and coaching processes, including periodic competency reviews and evaluation of training impact ...

/Platform Team OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep their 1.5B monthly active users engaged and up to date ...

Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer ...

000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates ...

accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident ...

dispatching orders Case Managing Issues: owning complex cases and keeping customers updated Engineer Liaison: responding to engineer requests, troubleshooting and escalating errors Communications: sending SMS maintenance alerts and service updates CANDIDATE REQUIREMENTS A friendly, articulate communicator able to build rapport and demonstrate empathy Experience in a customer support or contact ...

seeking a Senior Product Manager to drive the Digital Channels platform (SMS, Email, WhatsApp, WebChat, and more) across the portfolio. You will own strategy, execution, and business metrics for the platform and collaborate with engineering, design, and GTM teams to deliver high-impact AI-powered customer experiences. You will prototype ...

years of hands-on experience as a Full Stack Developer. Strong command of JavaScript/TypeScript, Node.js, and React. Experience with Twilio APIs (voice, SMS, video) and related integrations. Proven ability to build and work with real-time, event-driven systems. Solid grasp of RESTful API design and microservice architecture. ...

HIPAA, MiFID, PCI DSS and NICC . Further to my larger projects, I consistently engaged with new carriers in the IP Voice, SMS and social-enabled services sectors, performing interworking testing and onboarding them into our ever-growing estate. My day-to-day involved leading my team of engineers, giving ...

groundbreaking experience, we are the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we’ve fostered a truly diverse ...

click. Linq builds the infrastructure that lets businesses talk to customers through AI — in the channels where conversations are already happening: iMessage, RCS, SMS, and voice. We're a small team, we ship code every single day, and we're just getting started. The role: You'll build product ...