18 of 18 SMS Jobs

creative and personalised methods to generate a pipeline of potential leads through a multi-channel outbound approach, spanning across cold calling, LinkedIn, CRM and SMS/WhatsApp. Discovery: you will conduct in-depth discovery to understand the prospects’ needs, current pain points, and decision making criteria to ensure they have ...

ensure alignment across multiple platforms and stakeholders. Desirable Skills Multi-Channel Notification Strategy - Experience defining requirements for customer communications across mobile, web, email, SMS, and other channels. Application of AI in Requirements Engineering - Exposure to AI tools that enhance requirement elicitation, documentation, traceability, and validation. Experience working within large-scale ...

000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall ...

used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Theyre redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. They help teams work smarter, not harder. our client's AI Voice Agent automates routine calls ...

groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse ...

Document Service async generation pipeline, Azure Blob Storage, SAS URL delivery, Open XML SDK Build Notification Service DAPR pub/sub subscribers, email and SMS dispatch integrations Develop Blazor admin interfaces for document template management and notification configuration Contribute React components to customer-facing supplier and pricing portal surfaces Integrate ...

Friday and Customer Loyalty. Monitor, engage, and respond to customer feedback and inquiries across all channels, including brand websites, Amazon, Walmart, social media, email, SMS, and other CX platforms. Collaborate with the team, attend training, and stay up to date on products, policies, and company happenings. Eager to grow with ...

advisor to senior stakeholders, and guide junior team members along the way. What you'll be doing: Developing multi-channel CRM strategies (email, push, SMS) Owning segmentation, journeys, and performance optimisation Turning data into clear, actionable insights Advising clients on CRM best practice and martech Presenting confidently to senior client ...

international HR relocation, ideally covering both the UK and the Republic of Ireland An understanding of the UK Points-Based System, Sponsor Management System (SMS), and a strong working knowledge of the Irish Employment Permit system Able to manage deadlines and work effectively in a fast-paced environment Exceptional attention ...

workflows. Key Responsibilities Design and implement IVA workflows using NICE CXone Studio Configure IVR, ACD, and routing strategies Build omnichannel solutions (voice, chat, email, SMS) Integrate CXone with CRM and backend systems via APIs Lead end-to-end implementation (requirements deployment) Monitor performance, troubleshoot, and optimize solutions Provide documentation, training ...

other Civica products or Cx for different specialities). Ability to build reports from Cx. Ability to launch new features and modules such as SMS messaging and tenant portal. Ability to continue developing the data on Cx such as adding leaseholders. Ability to manage year end processes on Cx – rent ...

platform will underpin all customer communications triggered by transactions and events - including order confirmations, delivery updates, returns, account notifications, and service communications across email, SMS, push, and in-app channels. You will be responsible for defining the product vision, roadmap, and operating model, ensuring the platform is scalable, reliable … legacy platform to a new platform. Platform Ownership & Delivery Lead the end-to-end delivery of a multi-channel transactional communications platform (email, SMS, push, in-app) Ensure the platform supports high-volume, real-time communications, resilience and reliability at scale Partner with: Engineering & Architecture teams , CRM/Marketing teams ...

platform elevates the customer journey of clients, through cost-effectiveness and efficiency, resulting in high customer satisfaction. By collaborating channels across voice, SMS, Email, WebChat and social messaging apps, a seamless and personalised journey is available in one platform. The company ethos is based on constant product innovation, reliable software … Your responsibilities will include: Segmentation and user selection for campaigns Setting up and monitoring email and mobile campaigns Testing services and producingreports Managing new SMS, MMS, Email and Voice campaign set-up Investigating/fixing issues reported by clients about their campaigns Campaign testing Data analysis Providing daily, weekly ...

design and deliver next-generation, patient-facing digital experiences powered by autonomous agents and Salesforce platforms. This role will focus on building intelligent, SMS-enabled engagement solutions that integrate seamlessly into the Salesforce Service Console, enabling both patients and contact center agents to interact efficiently. You will play … collaboration with business stakeholders. KEY RESPONSIBILITIES Design and build patient-facing autonomous agents using Agentforce and Salesforce Digital Engagement Integrate AI-driven agents with SMS/texting platforms to enable real-time patient communication Embed and optimize agent functionality within the Salesforce Service Console for contact center users Develop scalable ...

Job Description Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. C# .NET Developer/Software Developer | Salary: c£35k–£50k Dependant on experience ...

CRM Coordinator Location: Lytham St Annes, Lancashire Salary: 33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicCRM team. ...

features and functionality to improve customer and agent experience. This includes the delivery of CRM integrations, virtual agents, and omnichannel communication capabilities (e.g. SMS, chat), supporting the organisations broader digital transformation objectives. In addition, the role will be responsible for reviewing and improving the storage, accessibility, and management of historical … Virtual Agents/Conversational AI Experience with CRM integrations (e.g., Salesforce, Dynamics, etc.) Familiarity with Workforce Management (WFM) tools. Experience delivering Omnichannel solutions (SMS, chat, etc.) Understanding of call and message archiving/compliance requirements CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified ...

Safety Management Systems (SMS) Manager Pitstone, Tring, Hertfordshire Hybrid £ Competitive Skills: UK CAA/EASA Regulatory expertise, Part 21J, Part 21G, Part 145 Maintenance regulatory requirements, Project management, Safety & Quality investigations, Audit & compliance, Leadership, Training delivery Looking after the people who make Safran great is our priority. We offer … succeed together through a shared vision. We are looking for passionate individuals to join our Quality team as a Safety Management Systems (SMS) Manager at our Pitstone site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed ...